Walk out of the subway station and you are right there in Time Square. Didn't like that they will charge residence fees at the location additional to what you already pay with ORBITZ.
•The bathroom had hair. • Stayed for 3 nights and they never went to clean the room. • Customer Service at check in was horrible. •My hotel card wasn’t working when I came back at night,I went to the front desk to let them know and the only thing he said was “ugh”. • The noise level is EXTREMELY HIGH • The room curtains weren’t working properly so a lot of light all day and night! •workers arguing at the elevators, in front of guests. •the building is very old, you can heard everything. Doormen was amazing! the only person with good costumer service.
LOCATION - Location - Location! Across the street from the theater showing Wicked and around the corner from Chicago. Times Square is just 2 blocks away. Subway’s blue line (A or C) or red line # 1 just a few doors down. Short walk to Radio City Music Hall and Rockefeller Center. Tiny rooms with no view but we didn’t spend much time there. Comfortable beds, great water pressure and plenty hot water. Staff is hardworking and provides excellent service. With two teenagers, glad we got two rooms. 3.5 stars and I’d stay here again.
The heating was controlled by the city, and it turned on and off in a certain time, we couldn’t control it. Our mattress was very soft, the other bed where my two teens were sleeping was great. The shelf’s in the bathrooms were loose out from the wall. When we arrived there was used band aids crumbled up on the carpet, it didn’t look like they ran the vacuum before us! But other than that, it worked out great! The location was on a great spot!!!! Thank you
Room was very small and wasn't very clean. Staff didn't supply us with towels. Location was good though, close to shops, dining, and theater
The room was nice but the towels are worn out. The room is at the corner with street view which is nice but you can hear all the noise from the street, even people yelling, considering my room is in the 6th floor.
The best that this hotel has to offer aside from the excellent location, is the excellent service from the staff. I love the look, very homey ambience. The staff from reception to bell service to room service and pantry staff hands down the best customer service I have experienced. I will definitely be back.
Liked? Free botled water and coffee. Rm was quiet, modern and clean. Oh! And walking distance to alot of things. Unique? Nothing.
There are windows, but couldn't see any sky eventho i was on the 7th floor, i guess thats typical Manhatan buildings. Its quiet tho, and staff was very fruendly and helpful.
No ice machine. Paid for Fiji water bottles and they were not in the room.
Room too small, even for 2 people. Shower head needs a better one, even if water pressure is good. Room 406. Need more hangers in closet. Only one bedside table. Staff are very friendly and accommodating. Air conditioner is noisy.
Good location and hotel was nice a quiet. Very friendly staff.
Room is small, a little suffocating for 3 people. Did not feel the AC was working well. However there was free ice water, coffee/tea and use of microwave in the "basement."
Location was as described. AC very old and noisy Xxxxxxxx.
Friendly staff, modern decor and facilities, and relatively affordable
Located in Manhattan, Square Hotel in Times Square is next to popular attractions like Gershwin Theater and Winter Garden Theatre. This 136-room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Satisfy your hunger from the comfort of your room with room service.
Square Hotel in Times Square's 136 air-conditioned rooms provide iPod docks, safes, and phones. 43-inch flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer free toiletries and bathrobes, and beds sport premium bedding. Ironing boards and wardrobes or closets are also standard. Housekeeping is available once per stay.
Guests staying at Square Hotel in Times Square enjoy free WiFi in public areas, laundry facilities, and a porter/bellhop. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage.
Walk out of the subway station and you are right there in Time Square. Didn't like that they will charge residence fees at the location additional to what you already pay with ORBITZ.
•The bathroom had hair. • Stayed for 3 nights and they never went to clean the room. • Customer Service at check in was horrible. •My hotel card wasn’t working when I came back at night,I went to the front desk to let them know and the only thing he said was “ugh”. • The noise level is EXTREMELY HIGH • The room curtains weren’t working properly so a lot of light all day and night! •workers arguing at the elevators, in front of guests. •the building is very old, you can heard everything. Doormen was amazing! the only person with good costumer service.
Thank you so much for your feedback. Rest assured that these issues will be addressed.
LOCATION - Location - Location! Across the street from the theater showing Wicked and around the corner from Chicago. Times Square is just 2 blocks away. Subway’s blue line (A or C) or red line # 1 just a few doors down. Short walk to Radio City Music Hall and Rockefeller Center. Tiny rooms with no view but we didn’t spend much time there. Comfortable beds, great water pressure and plenty hot water. Staff is hardworking and provides excellent service. With two teenagers, glad we got two rooms. 3.5 stars and I’d stay here again.
Thank you so much for your feedback.
The heating was controlled by the city, and it turned on and off in a certain time, we couldn’t control it. Our mattress was very soft, the other bed where my two teens were sleeping was great. The shelf’s in the bathrooms were loose out from the wall. When we arrived there was used band aids crumbled up on the carpet, it didn’t look like they ran the vacuum before us! But other than that, it worked out great! The location was on a great spot!!!! Thank you
Thank you so much for sharing your experience.
Room was very small and wasn't very clean. Staff didn't supply us with towels. Location was good though, close to shops, dining, and theater
Thank you so much for sharing your experience.
The room was nice but the towels are worn out. The room is at the corner with street view which is nice but you can hear all the noise from the street, even people yelling, considering my room is in the 6th floor.
Good evening, Thank you for staying with us and for your valuable feedback. Our sincere apologies for not meeting your expectations. We are disappointed that your stay with us was less than ideal. It is unfortunate you did not have a pleasant stay. We shall relay this feedback with the proper departments, thank you for your feedback. We strive to provide each guest with exceptional service and we are working hard to ensure all issues are resolved. Thank you again for taking the time to share your thoughts with us. We look forward to seeing you again soon.
Good evening, Thank you for staying at the Amsterdam Court Hotel. We greatly appreciate your rating. We look forward to your return in the near future.
The best that this hotel has to offer aside from the excellent location, is the excellent service from the staff. I love the look, very homey ambience. The staff from reception to bell service to room service and pantry staff hands down the best customer service I have experienced. I will definitely be back.
Good afternoon, Thank you for staying at the Amsterdam Court Hotel. We greatly appreciate your feedback. We are glad to hear you had an amazing stay here with us. We work towards providing exceptional customer service. Thank you again. We look forward to your return.
Dear Guest, Thank you for staying with us and for your great review. We are happy we met your expectations. Looking forward to your return.
Liked? Free botled water and coffee. Rm was quiet, modern and clean. Oh! And walking distance to alot of things. Unique? Nothing.
Dear Guest Thank you for staying with us. We are happy you enjoyed our clean rooms and unbeatable location. Our team is working hard to make every guest happy. We look forward to your return.
Thank you so much for your feedback. The residence fee was mentioned during the booking process. We sincerely hope it did not dampen your stay.