Skip to main content
Beginning of main content

Recent guest reviews

I loved how It was on bourbon street and close to anything

Amazing location. Great staff, very clean and comfortable beds.

Clean,Save, Kind and nice front desk. Close to everything.

Most everything was shut down due to the virus. We arrived on Sunday no live music or choice of where we could eat

Property was clean and beautiful. My complaints are minor but from a property at this price point, I expected a little more. Closet doors were broken. Faucet in tub dripped the entire stay. No sugar or creamer to accompany the coffee maker. I had to ask twice to get them to bring creamer and then it was only a few packets of powdered fake creamer not cream. A beautiful hotel but a little disappointing.

Concierge wasnt good, but test of staff were friendly and very helpful. Restaurants not great but location is right on Bourbon street where lots of partiers go nightly.

We upgraded to a balcony overlooking the courtyard. The room was not clean when we checked in. The furniture had almost what looked like grease marks all over it. The linens were clean. Our bellman, Mark, was wonderful.

The first room we were assigned was dank like an old cellar. The 2nd room assigned was occupied. We took the third room but it smelled like the first room but less so. We spent most of our stay coughing and very sick. When we turned the A/C on to get rid of the stuffiness we both broke into coughing fits. The window could not be opened. Total disaster .

Friendly staff. Beautiful lobby. Overpriced and tiny portioned room service. Movie service kept cutting out. Shower was leaking. Took three calls to get clean sheets.

Perfectly located on bourbon street right in the middle of everything yet when you walked inside the front doors it was quiet and clean and you could leave the hectic ness and noise behind

Didn’t know about charge for parking would have like to known ahead of time

Location couldn’t be beat. Staff was amazing. This is our fourth time staying here and we definitely will again.

The doormen were amazing. We had 3 times that we left at 9:00 in the morning and came back around 4:00 in the afternoon and our room hadn't been cleaned

Location location location! Ideal location; great eating possibilities and wonderful jazz playhouse!

We enjoyed this hotel a lot we used the heated swimming pool. And one night we listened to some very good jazz in the lounge. Great location

Beautiful hotel in an excellent area. Located right on Bourbon street, in the center of it all. The rooms are nice, but could use some updating. The bathrooms are outdated and the ceiling has some cracks. The staff is extremely friendly and helpful. We had a wonderful experience and will definitely be back.

I love the balcony suites you must get a Balcony when you visit New Orleans

Bourbon St New Orleans LA

Hotel highlights

  • Steps from Bourbon Street and Royal Street
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Nightclub

Located in French Quarter, Royal Sonesta New Orleans is adjacent to Bourbon Street and within a 10-minute walk of other popular attractions like Jackson Square. This 4.5-star hotel has 483 rooms and welcomes guests with 4 restaurants, an outdoor pool, and free in-room WiFi.


Dining

Enjoy dining at Desire Oyster Bar, one of 4 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Cooked-to-order breakfast is offered for a fee each morning from 6:30 AM to 11:30 AM.


Rooms

The 483 rooms have an array of amenities, including iPod docks, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include laptop-compatible safes, phones, and ironing boards.


Property features

Royal Sonesta New Orleans features a nightclub, an outdoor pool, and a fitness center. Valet parking is available for USD 25.00 per day, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Room, 1 King Bed, Non Smoking, Balcony (Bourbon Balcony)

1 King Bed | Sleeps 2

Suite, 1 King Bed (Pool Patio Split Level)

1 King Bed | Sleeps 2

Room, 1 King Bed, Non Smoking, Balcony (Side Street Balcony)

1 King Bed | Sleeps 2

Suite, 1 King Bed, Balcony, Corner (RClub)

1 King Bed | Sleeps 2

Guest reviews for Royal Sonesta New Orleans

Everyone (80) Couples (26) Family (12)
5
Friends

I loved how It was on bourbon street and close to anything

By , from Phila,Pa on Jul 29, 2020

Review comment responded on Jul 31, 2020

Thanks! We do have a wonderful location.

5
Friends

Amazing location. Great staff, very clean and comfortable beds.

By , from Indianapolis on Jul 14, 2020

Review comment responded on Jul 14, 2020

Thanks for the wonderful review!

5
Family Friends

Clean,Save, Kind and nice front desk. Close to everything.

By , from Chicago on Jul 6, 2020

Review comment responded on Jul 9, 2020

Thanks for the wonderful review. Great to hear!

5
Partner Couples

Most everything was shut down due to the virus. We arrived on Sunday no live music or choice of where we could eat

By on Mar 25, 2020

Review comment responded on Apr 2, 2020

Thank you for the review!

4
Family

Property was clean and beautiful. My complaints are minor but from a property at this price point, I expected a little more. Closet doors were broken. Faucet in tub dripped the entire stay. No sugar or creamer to accompany the coffee maker. I had to ask twice to get them to bring creamer and then it was only a few packets of powdered fake creamer not cream. A beautiful hotel but a little disappointing.

By on Mar 17, 2020

Review comment responded on Apr 2, 2020

Thank you for the review! I'm sorry about the challenges during your stay.

5
Partner Couples

Concierge wasnt good, but test of staff were friendly and very helpful. Restaurants not great but location is right on Bourbon street where lots of partiers go nightly.

By on Mar 14, 2020

Review comment responded on Mar 17, 2020

Dear Guest, Thanks for sharing your review. We’re glad that you enjoyed our festive French Quarter location and we appreciate your added feedback. Come back soon for another memorable stay in New Orleans! Best regards, Royal Sonesta New Orleans

3
Partner Couples

We upgraded to a balcony overlooking the courtyard. The room was not clean when we checked in. The furniture had almost what looked like grease marks all over it. The linens were clean. Our bellman, Mark, was wonderful.

By on Mar 9, 2020

Review comment responded on Mar 11, 2020

Dear Guest, It was a pleasure to welcome you to our hotel, and we are sorry to learn that yours was not typical of the Royal Sonesta New Orleans experience we strive to provide. We’ve made note of your feedback so that we may further improve for our future visitors, and we hope that we may count you among them. Sincerely, Royal Sonesta New Orleans

1
Family

The first room we were assigned was dank like an old cellar. The 2nd room assigned was occupied. We took the third room but it smelled like the first room but less so. We spent most of our stay coughing and very sick. When we turned the A/C on to get rid of the stuffiness we both broke into coughing fits. The window could not be opened. Total disaster .

By on Mar 8, 2020

Review comment responded on Mar 15, 2020

Dear Guest, We want all of our visitors to enjoy clean and comfortable accommodations, and we’re sorry to learn that this is not the impression we left with you during your most recent visit. We appreciate you bringing this to our attention so that your concerns may be addressed, and we hope to have another chance to welcome you for the true Royal Sonesta New Orleans experience. Kind regards, Royal Sonesta New Orleans

2
Partner Couples

Friendly staff. Beautiful lobby. Overpriced and tiny portioned room service. Movie service kept cutting out. Shower was leaking. Took three calls to get clean sheets.

By , from Seattle on Mar 8, 2020

Review comment responded on Mar 15, 2020

Dear Mike, We appreciate you highlighting our welcoming lobby and the hospitality of our team, and we’re sorry to learn that all aspects of your stay weren’t up to the same high standards. Thank you for letting us know where we can further improve. Please consider a return visit so that we may fully win you over. Sincerely, Royal Sonesta New Orleans

5
Partner Couples

Perfectly located on bourbon street right in the middle of everything yet when you walked inside the front doors it was quiet and clean and you could leave the hectic ness and noise behind

By on Feb 28, 2020

Review comment responded on Mar 4, 2020

Dear Guest, It was our pleasure to welcome you to the French Quarter and to treat you to an oasis in the heart of the action. Come back again soon! Warm regards, Royal Sonesta New Orleans

Royal Sonesta New Orleans

300 Bourbon St, New Orleans, LA 70130
url importing http://www.orbitz.com/New-Orleans-Hotels-Royal-Sonesta-New-Orleans.h3387-p2.Hotel-Reviews
There was an error importing /New-Orleans-Hotels-Royal-Sonesta-New-Orleans.h3387-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/New-Orleans-Hotels-Royal-Sonesta-New-Orleans.h3387-p2.Hotel-Reviews