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Recent guest reviews

Bourbon balcony was great.

Nice.Affordable. Close to everything.

Business office did not have working computers. Pj’s cafe was out of water. Rooms are only cleaned 1 time per 4 night stay. Phones to concierge and front desk constantly busy.

I loved the mix of the old and the new. Service is first class. Right in the middle of everything. I traveled alone and this is a perfect hotel to do just that.

Le Booze club was great, It was also nice having the pool during the heat of the day

Loved the balcony on Bourbon Street and being to be apart of the street scene without having to be downstairs. The only problem we had was that there was no microwave in the room even though there was a mini refrigerator. That seemed odd to me. I've been to many hotels that either provided both or none at all. Overall I had a great time celebrating my birthday there. Thank you so much

We stayed in a balcony with a side street view, it was great. The hotel was very clean and had very helpful staff. Everything is walking distance and for everything else, Uber was readily available.

Beautiful property, awesome staff and amazing room service.

The property is located on Bourbon Street so and walking distance to may attractions!

Pleasant stay, loved the restaurants and the staff is very kind and friendly. I highly recommend this hotel!

I love the ambiance. It was well decorated for Christmas and followed Covid cleanliness and guidelines. I don’t have any complaints I would recommend this hotel to friends and family and I would definitely stay there again!

Our valet service was great. Very friendly and quick to get our car. The front desk staff - not so much. The first guy who checked us in was nice but I didn’t catch his name. Every time we passed by the front desk the staff were on their cell phones. Which made sense because anytime we tried to call from our rooms, we could never get anybody to answer the phone. When we first got to our room, the bathtub had shampoo leaking all down into the bathtub so it didn’t seem like they had done a very thorough cleaning. It’s a beautiful hotel but for the price we paid it’s not worth it.

Great customer service. Amazing location. Would definitely stay there again.

The rooms were outdated and small. The pool area was just alright, I was expecting better for the amount of money that I spent.

I loved how It was on bourbon street and close to anything

Amazing location. Great staff, very clean and comfortable beds.

Bourbon St New Orleans LA

Hotel highlights

  • Steps from Bourbon Street and Royal Street
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Nightclub

Located in French Quarter, Royal Sonesta New Orleans is adjacent to Bourbon Street and within a 10-minute walk of other popular attractions like Jackson Square. This 4.5-star hotel has 483 rooms and welcomes guests with 4 restaurants, an outdoor pool, and free in-room WiFi.


Dining

Enjoy dining at Desire Oyster Bar, one of 4 onsite restaurants. Get a pick-me-up at the coffee shop/café. Cooked-to-order breakfast is offered for a fee each morning from 6:30 AM to 11:30 AM.


Rooms

The 483 rooms have an array of amenities, including iPod docks, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include laptop-compatible safes, phones, and ironing boards.


Property features

Royal Sonesta New Orleans features a nightclub, an outdoor pool, and a fitness center. Valet parking is available for USD 45.00 per day, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Room, 1 King Bed, Non Smoking, Balcony (Bourbon Balcony)

1 King Bed | Sleeps 2

Suite, 1 King Bed (Pool Patio Split Level)

1 King Bed | Sleeps 2

Room, 1 King Bed, Non Smoking, Balcony (Side Street Balcony)

1 King Bed | Sleeps 2

Suite, 1 King Bed, Balcony, Corner (RClub)

1 King Bed | Sleeps 2

Guest reviews for Royal Sonesta New Orleans

Everyone (59) Couples (32) Family (16)
5
Everyone

Bourbon balcony was great.

By on Jun 5, 2021

Review comment responded on Jun 7, 2021

Thank you for taking the time to review your stay. We appreciate your feedback. We hope to see you next time you are in New Orleans.

5
Partner Couples

Nice.Affordable. Close to everything.

By on Jun 1, 2021

Review comment responded on Jun 1, 2021

Thank you for taking the time to review your stay. We appreciate your feedback. We hope to see you next time you are in New Orleans.

3
Family Friends

Business office did not have working computers. Pj’s cafe was out of water. Rooms are only cleaned 1 time per 4 night stay. Phones to concierge and front desk constantly busy.

By on May 19, 2021

Review comment responded on May 19, 2021

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. I apologize for our staff and that we did not meet your expectations during this visit.

4
Everyone

By on May 16, 2021

Review comment responded on May 31, 2021

Thank you for taking the time to review your stay with us. We appreciate your feedback. We hope to see you next time you are in New Orleans.

5
Everyone

By on Apr 28, 2021

Review comment responded on May 9, 2021

Thank you for taking the time to review your stay. We appreciate your feedback. We hope to see you next time you are in New Orleans.

5
Everyone

I loved the mix of the old and the new. Service is first class. Right in the middle of everything. I traveled alone and this is a perfect hotel to do just that.

By on Apr 22, 2021

Review comment responded on Apr 26, 2021

Thank you for taking the time to provide feedback for your stay with us. We hope to see you next time you are in New Orleans.

5
Partner Couples

Le Booze club was great, It was also nice having the pool during the heat of the day

By on Apr 12, 2021

Review comment responded on Apr 12, 2021

Thanks for the terrific rating. Please come back and see us again.

5
Everyone

By on Mar 31, 2021

Review comment responded on Apr 10, 2021

Thanks for the great rating. We hope you come back soon.

4
Partner Couples

Loved the balcony on Bourbon Street and being to be apart of the street scene without having to be downstairs. The only problem we had was that there was no microwave in the room even though there was a mini refrigerator. That seemed odd to me. I've been to many hotels that either provided both or none at all. Overall I had a great time celebrating my birthday there. Thank you so much

By on Mar 2, 2021

Review comment responded on Mar 3, 2021

Thank you for the great rating and for the suggestions about the microwaves. We hope to see you again soon.

5
Partner Couples

We stayed in a balcony with a side street view, it was great. The hotel was very clean and had very helpful staff. Everything is walking distance and for everything else, Uber was readily available.

By on Feb 22, 2021

Review comment responded on Feb 22, 2021

Thank you for taking the time to leave a great review about your stay. We hope to see you next time you are in New Orleans

Royal Sonesta New Orleans

300 Bourbon St, New Orleans, LA 70130
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