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Recent guest reviews

Located on Bourbon St, within 30 minutes from the airport. Desire restaurant connected to the hotel. Easy walk to Hard Rock Cafe, other eateries, bars, clubs, etc.

Great staff

This was an amazing Hotel and stay. It was like night and day walking in from outside you would never believe how beautiful the hotel is. From the access to the fitness area the amazing hot pool and Balcony views hands down 10 stars would absolutely recommend! The staff by far April was the best front desk clerk I have ever met Thank you so much for being amazing !!!

Very noisy. Fire alarm went off in the middle of the night.

Five Star!! We loved this Hotel!The fresh flowers in the foyer sets this apart from other hotels that cut corners.We will definitely be back!

I have stayed here over 2000 times. I once booked it convention group there. My favorite go to spot. Can’t beat the location. Just got back from staying there and I will not stay there again. Only problem. No hot water from 8 to 9 AM. If you want a hot shower in the morning don’t stay there. Every single day the same thing. After you complain and eventually somebody comes it is after 9 o’clock when there is hot water. Same thing every day for four days.

Great location. Staff was attentive. We had a balcony room on bourbon street. Would never do that again as the noise is loud until 4 am. Got very little sleep

Excellent location. Competent, helpful, and friendly staff. Big shout out to Devis Bell at the restaurant for information, smile, and service, and hopes that he makes head chef with the knowledge he has of local cuisine and cooking methods.

the hotel at Christmas was so nice to be there with all the decorations great pace to stay

Beautiful hotel, excellent service and friendly staff

The hotel staff are excellent. The property is excellent. It is a lovely hotel in what used to be a special location. The hotel can't help it that Bourbon Street is such a dirty area with so many sloppy touristy people.

I liked the pool area and the location. I also liked that you had to show your room key to enter the building at night. I didn’t like that we couldn’t reach someone on the phone when we needed something for the room cause no one answered on several calls. The property is nice!

Hotel is right on Bourbon street but quiet if you have a room facing the inner courtyard. Central location. Bourbon street is a bit risqué for those with kids They never cleaned our room during our 5 day stay, perhaps that was a COVID precaution thing? The staff was courteous and attentive. Overall, enjoyed the stay

Excellent location! Very clean! Lots of amenities. Noise level was horrible! People partying by the pool from 3:30 - 6:00 am!

Bourbon St New Orleans LA

Hotel highlights

  • Steps from Bourbon Street and Canal Street
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Nightclub

Located in French Quarter, Royal Sonesta New Orleans is adjacent to Bourbon Street and within a 10-minute walk of other popular attractions like Jackson Square. This 4.5-star hotel has 483 rooms and welcomes guests with 4 restaurants, an outdoor pool, and a 24-hour gym.


Dining

This hotel is home to 4 onsite restaurants, perfect for a quick bite to eat. Get a pick-me-up at the coffee shop/cafe. Cooked-to-order breakfast is offered for a fee each morning from 6:30 AM to 11:30 AM.


Rooms

Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. IPod docks, refrigerators, and coffee makers are other standard amenities.


Property features

Royal Sonesta New Orleans features a nightclub, an outdoor pool, and a 24-hour gym. Valet parking is available for USD 45.00 per day, and there's also limo/town car service. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Room, 1 King Bed, Non Smoking, Balcony (Bourbon Balcony)

1 King Bed | Sleeps 2

Suite, 1 King Bed (Pool Patio Split Level)

1 King Bed | Sleeps 2

Room, 1 King Bed, Non Smoking, Balcony (Side Street Balcony)

1 King Bed | Sleeps 2

Suite, 1 King Bed, Balcony, Corner (RClub)

1 King Bed | Sleeps 2

Guest reviews for Royal Sonesta New Orleans

Everyone (28) Couples (35) Family (19)
4
Everyone

Located on Bourbon St, within 30 minutes from the airport. Desire restaurant connected to the hotel. Easy walk to Hard Rock Cafe, other eateries, bars, clubs, etc.

By on Jun 21, 2022

Review comment responded on Jun 28, 2022

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.

5
Partner Couples

Great staff

By on May 31, 2022

Review comment responded on Jun 20, 2022

Dear Joana, Our team loved serving you and look forward to your return. All the best, Royal Sonesta New Orleans

5
Family Family with small children

This was an amazing Hotel and stay. It was like night and day walking in from outside you would never believe how beautiful the hotel is. From the access to the fitness area the amazing hot pool and Balcony views hands down 10 stars would absolutely recommend! The staff by far April was the best front desk clerk I have ever met Thank you so much for being amazing !!!

By on Apr 26, 2022

Review comment responded on Apr 29, 2022

Dear Patricia, What a treat it was to welcome you to our peaceful escape in the heart of the French Quarter, and we thank you for sharing this review. April is delighted that the service you received left such a lasting impression, and our entire team looks forward to spending more time together in the months ahead. Hurry back soon! Warm regards, Royal Sonesta New Orleans

4
Family

Very noisy. Fire alarm went off in the middle of the night.

By on Apr 4, 2022

Review comment responded on Apr 5, 2022

Dear Theresa, Thanks for being our guest and sharing your helpful review. Please accept our apologies for the late-night disruption. We are happy to report that the alarm was promptly addressed and that everyone was safe, and we are sorry that your peace was disturbed. Sincerely, Royal Sonesta New Orleans

5
Partner Couples

Five Star!! We loved this Hotel!The fresh flowers in the foyer sets this apart from other hotels that cut corners.We will definitely be back!

By on Mar 11, 2022

Review comment responded on Mar 14, 2022

Dear John, We strive to impress, and we were delighted to see that we did just that during your recent stay. Thank you for highlighting your favorite details of the Royal Sonesta New Orleans experience. We’ll be sure to pass your positive feedback on to our crew, and we can’t wait to have you back! All the best, Royal Sonesta New Orleans

1
Friends

I have stayed here over 2000 times. I once booked it convention group there. My favorite go to spot. Can’t beat the location. Just got back from staying there and I will not stay there again. Only problem. No hot water from 8 to 9 AM. If you want a hot shower in the morning don’t stay there. Every single day the same thing. After you complain and eventually somebody comes it is after 9 o’clock when there is hot water. Same thing every day for four days.

By on Feb 2, 2022

Review comment responded on Feb 10, 2022

Dear Robert, Thank you for being one of our loyal return visitors. As you know, the experience you have described is not a reflection of our high service standards, and we apologize for the shortfalls you encountered during your latest stay. Your recent visit took place during one of our low occupancy periods, which can sometimes result in it taking up to ten minutes for hot water to reach each wing of the hotel. We regret that this was not explained to you on the first day of your stay so that you could have enjoyed a hot shower on the consecutive mornings. We apologize for this inconvenience and hope you’ll give us a chance to restore your trust in us. Warm regards, Royal Sonesta New Orleans

3
Family

Great location. Staff was attentive. We had a balcony room on bourbon street. Would never do that again as the noise is loud until 4 am. Got very little sleep

By on Jan 28, 2022

Review comment responded on Jan 31, 2022

Dear Mark, It was a pleasure to have you here with us, and we’re sorry to see that your room was closer to the action than you would have liked. We do offer internal, courtyard-facing rooms for guests who are looking for an oasis in the heart of the French Quarter, and we hope you will visit us again for a new experience with the same great location and welcoming hospitality. Sincerely, Royal Sonesta New Orleans

5
Partner Couples

Excellent location. Competent, helpful, and friendly staff. Big shout out to Devis Bell at the restaurant for information, smile, and service, and hopes that he makes head chef with the knowledge he has of local cuisine and cooking methods.

By on Jan 18, 2022

Review comment responded on Jan 20, 2022

Dear James, We loved having you as a guest, and we’re happy to see that Devis and the crew made you feel right at home. We’ll be sure to share your positive feedback, and we’re already looking forward to welcoming you back to New Orleans for more delicious cuisine and an authentic French Quarter experience. All the best, Royal Sonesta New Orleans

5
Family

the hotel at Christmas was so nice to be there with all the decorations great pace to stay

By on Jan 8, 2022

Review comment responded on Jan 11, 2022

Dear Eric, The holidays are a magical time of year here in New Orleans and we appreciate you making us a part of the festivities. We can’t wait to welcome you back for some Christmas spirit again next year! Best wishes, Royal Sonesta New Orleans

3
Everyone

By on Jan 2, 2022

Royal Sonesta New Orleans

300 Bourbon St, New Orleans, LA 70130
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