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Recent guest reviews

Staff was very helpful and friendly

Nothing special

Very nice hotel, staff was friendly and accommodating. Location was perfect not too close to the craziness of Bourbon Street but definitely close enough to walk there and close to Canal street to catch the street cars. Very clean. I recommend the room with a balcony so you can enjoy the pool view when ur ready to drink and relax. I will definitely be staying there at our next visit to New Orleans.

Old, smelly rooms, off site parking, dirty carpets in the room. not a 4 star definitely

The room was clean and beautiful. Staff was awesome, they were all friendly and ready to help

I loved the hotel it was nice and the staff was welcoming

Arrived at the property, and a gentleman was being hauled out of the Hyatt Centric to what appeared to be an overdose. It was about 11:30am and we tried to check in early. We were told we can pay a fee and they could do an early check in, so we decided to wait. They held our luggage and told us to come back at 4pm. We noticed the Red Cross serving box lunches. We came back to checking in to see more unruly kids running around, people walking around without masks, which caused the hotel staff to stop checking in people and tend to people that seemed intoxicated, and not being considerate of anyone around. We were told, not by any hotel staff, that these individuals we displaced from Hurricane Sally from Lake Charles and housed at the Hyatt Centric FQ. I’m glad all these individuals now have a safe place to stay, but we were not advised as paying hotel guests that this was taking place. The poolside rooms had kids running and screaming in and out of them. Kids would run around with snacks throwing them on the ground when they were finished. I stopped this little girl from throwing a bag of Cheetos in the pool. Parents screaming at the kids across the pool area and locking them out of their rooms. People yelling from the balconies. The pool had a film around the edges. Dogs using the bathroom around the pool area and no pool towels. We were awakened at 2:30am to a man yelling at his wife and punching walls in the room next to us. Loud music from the hotel rooms all hours.

We were unaware that the Hyatt Centric French Quarters was hosting refugees from Hurricane Laura. While we understand the need for these people to have shelter, this made our full-priced stay very uncomfortable. There were people hanging out in the front drive, lobby, hallways and pool area. They were loud and rude, arguing with the state police posted to watch over them and the entire hotel smelled like weed smoke. There was trash piled up outside nearly every door. Overall the hotel was nice, we enjoyed people watching from our Bourbon St Balcony, but didn’t feel safe when we left our room.

We really enjoyed our stay here. The staff was always friendly and accommodating to our needs. We had the two bedroom petite suite and the pictures did not do it justice, we were very impressed by the layout and size of the room.

Very profession greeting with virus safety evident. Room very clean and ready. Everyone very courteous. Will stay again.

Very close to all the attractions in the French Quarter

The location is superb. Just off Bourbon St but not affected by the noise.

Great staff! Very accommodating. Our rooms were clean and the location was perfect for the activities we had planned.

I liked that this hotel was on the edge of the French Quarter. It made everything accessible by walking and that it was quiet -- we didn't hear all the craziness from Bourbon Street. The staff was friendly and their restaurant Powder Sugar has a tasty breakfast menu. Just a couple of things to note -- I like the spacious room but we had a table placed in front of a mirror. There were strands of hair (not ours) on this table. I guess they forgot to wipe it down. Our key card didn't work after checking in. I had to head down 3 times to ask the front desk to remedy this issue. We had a late check-in at 2 am and we were really tired and just wanted in our room. There was a 24/7 limited menu for room service. I called 3 times and no one picked up, again it was 2 am and we ended up just walking around the corner to IHOP and got takeout instead. Lastly, the door has big gaps underneath but I think it's because the building is old and the flooring is uneven. Other than that, I would still recommend this hotel.

Close to bourbon street. Noisy at times especially early in the morning.

close to the action but quite. very helpful staff!!!

Iberville Street New Orleans LA

Hotel highlights

  • Steps from Canal Street and Bourbon Street
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in French Quarter, Hyatt Centric French Quarter is next to popular attractions like Canal Street and Bourbon Street. This 254-room, 4-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a health club.


Dining

Relish the local cuisine at Redfish Grill, one of 3 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served weekends for a fee.


Rooms

All 254 rooms feature iPod docks, refrigerators, and coffee makers. 32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers. Laptop-compatible safes, phones, and ironing boards are other standard amenities.


Property features

At Hyatt Centric French Quarter, guests enjoy an outdoor pool, a health club, and free WiFi in public areas. Valet parking is offered for USD 42 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include conference space, a 24-hour business center, and express check-in.

Room options

Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 4

Suite, 2 Queen Beds (Petite)

2 Queen Beds | Sleeps 4

Room, 1 King Bed

1 King Bed | Sleeps 3

Suite, 1 King Bed (Petite)

1 King Bed | Sleeps 3

Guest reviews for Hyatt Centric French Quarter

Everyone (27) Couples (11) Family (14)
5
Family

Staff was very helpful and friendly

By on May 12, 2021

Review comment responded on May 14, 2021

Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to stay with us again.

3
Partner Couples

Nothing special

By on Apr 28, 2021

4
Everyone

By on Apr 12, 2021

Review comment responded on May 14, 2021

Thank you for your review and for choosing our hotel. We are happy you enjoyed your stay!

5
Family

Very nice hotel, staff was friendly and accommodating. Location was perfect not too close to the craziness of Bourbon Street but definitely close enough to walk there and close to Canal street to catch the street cars. Very clean. I recommend the room with a balcony so you can enjoy the pool view when ur ready to drink and relax. I will definitely be staying there at our next visit to New Orleans.

By on Mar 30, 2021

Review comment responded on Apr 4, 2021

Thank you for staying with us and for taking the time to leave a review. We are glad to see that you enjoyed your stay, we look forward to seeing you next time you are in New Orleans.

2
Family

Old, smelly rooms, off site parking, dirty carpets in the room. not a 4 star definitely

By on Mar 18, 2021

Review comment responded on Apr 18, 2021

Thank you for staying with us and for taking the time to leave us a review. I am sorry to see that you did not enjoy your stay with us. Was there anything we could have done to improve your stay?

3
Everyone

By on Dec 20, 2020

Review comment responded on Dec 23, 2020

We apologies that your stay wasn't 100% to your satisfaction. We understand things can get complicated due to limitations on the city and or the pandemic going on. Can you provide what went like that so we can make sure to raise the standard on your next stay?

5
Partner Couples Friends

The room was clean and beautiful. Staff was awesome, they were all friendly and ready to help

By , from Indianapolis on Nov 21, 2020

Review comment responded on Nov 23, 2020

Thank you for staying with us and for taking the time to leave us a review. We are glad to know that you enjoyed your stay with us, and we hope you will consider staying with us again next time you are in New Orleans.

5
Family Friends

I loved the hotel it was nice and the staff was welcoming

By , from Philadelphia on Oct 25, 2020

Review comment responded on Oct 25, 2020

Thank you for staying with us and for taking the time to leave a review. We are glad to hear that you loved your time with us and our staff. We hope you will consider staying with us again next time you are in New Orleans.

2
Family

Arrived at the property, and a gentleman was being hauled out of the Hyatt Centric to what appeared to be an overdose. It was about 11:30am and we tried to check in early. We were told we can pay a fee and they could do an early check in, so we decided to wait. They held our luggage and told us to come back at 4pm. We noticed the Red Cross serving box lunches. We came back to checking in to see more unruly kids running around, people walking around without masks, which caused the hotel staff to stop checking in people and tend to people that seemed intoxicated, and not being considerate of anyone around. We were told, not by any hotel staff, that these individuals we displaced from Hurricane Sally from Lake Charles and housed at the Hyatt Centric FQ. I’m glad all these individuals now have a safe place to stay, but we were not advised as paying hotel guests that this was taking place. The poolside rooms had kids running and screaming in and out of them. Kids would run around with snacks throwing them on the ground when they were finished. I stopped this little girl from throwing a bag of Cheetos in the pool. Parents screaming at the kids across the pool area and locking them out of their rooms. People yelling from the balconies. The pool had a film around the edges. Dogs using the bathroom around the pool area and no pool towels. We were awakened at 2:30am to a man yelling at his wife and punching walls in the room next to us. Loud music from the hotel rooms all hours.

By , from Lexington on Sep 29, 2020

Review comment responded on Oct 6, 2020

Thank you for staying with us and for taking the time to leave us a review. I am very sorry that you did not enjoy your stay with us. Thank you for your feedback, we have passed it along to our management for review.

3
Partner Couples

We were unaware that the Hyatt Centric French Quarters was hosting refugees from Hurricane Laura. While we understand the need for these people to have shelter, this made our full-priced stay very uncomfortable. There were people hanging out in the front drive, lobby, hallways and pool area. They were loud and rude, arguing with the state police posted to watch over them and the entire hotel smelled like weed smoke. There was trash piled up outside nearly every door. Overall the hotel was nice, we enjoyed people watching from our Bourbon St Balcony, but didn’t feel safe when we left our room.

By , from Omaha, NE on Sep 14, 2020

Review comment responded on Sep 18, 2020

Thank you for choosing the Hyatt Centric French Quarter and for taking the time to fill out a review. We are very sorry for any disturbances that the evacuees from Hurricane Laura may have caused during your vacation. We hope that you will be willing to give us another chance to show you how our hotel is once everything is over.

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