Dirty rooms and sheets, bad smell in tbe lobby and roaches everywhere The only good thing was theat the personal were very kind
Great hotel. Clean and well taken care of, staff was super friendly and accommodating. We traveled in August 2020 and the hotel took lots of precautions to make sure everyone kept a safe distance and wore masks.
Rooms were nice and breakfast was good. There was a slight smell of the carpet in the rooms but overall the stay was comfy.
Great location, quiet. Beds need updated, hot water was intermittent. Breakfast ran out of food such as granola for oatmeal and fresh fruit.
I would like to have had a full time restaurant at the hotel to have evening dinner
Loved the location, loved the staff, just great all around for what we were looking for
Great location inside French quarter. Room needs some more light
Loved the courtyard. So French Quarter look! Delighted every time we had to walk through. The bar and breakfast area is charming too. Breakfast was really nice. Lots of choices. Front desk crew was helpful a lot. Like the in and out parking. We found out that if you ask for water, the front desk will give it to you instead of finding it in your room. However, we had to walk a bit further to Decatur St. or Bourbon street than we expected. Hotel was on the outer edge of the French Quarter. But it was really easy to get in and out of the hotel parking area and access other parts of the city. Overall, loved staying there.
Everyone was very nice and always willing to help or answer questions very informative staff of the area
We had a wonderful stay at the hotel. The staff is very friendly and accommodating. We did have to switch out one of the rooms because there were roaches in the refrigerator, otherwise there was no problem with the cleanliness. We had about 10 rooms altogether and everyone was pleased overall
i like the location and the security of parking my car there. Cleanliness of the room? it was clean...needs more attention
The staff was very helpful and friendly. They served a very delicous warm breakfast.
The staff were so friendly, especially the staff working the breakfast. They were full of energy, made recommendations, and greeted you or asked how your meal was. The room was clean and the area was quiet. I enjoyed my stay here and not a far walk to Bourbon Street.
Outstanding services. Super friendly staff. Amazing view Interior and decor is more than perfect. Rooms are available at reasonable price. A day well spent. I would like to come again. Thanks, Kevin,Susie & family
The hotel was very convenient and the staff was great. Very close to Bourbon Street and the trolly is nearby. The room's aren't very big(double beds are full not queen) and a small shower but very clean and would stay here again based on the friendliness of the staff (Darlene was amazing) and convenience.
Located in French Quarter, Best Western Plus French Quarter Courtyard Hotel is adjacent to Louis Armstrong Park and within a 5-minute walk of other popular sights like Bourbon Street. This 102-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.
Free continental breakfast is served each morning from 8:00 AM to 10:00 AM. Quench your thirst with a drink at the bar/lounge.
Best Western Plus French Quarter Courtyard Hotel's 102 rooms provide refrigerators, coffee makers, and free local calls. Guests can expect LCD TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Safes and ironing boards are also standard.
Guests staying at Best Western Plus French Quarter Courtyard Hotel enjoy an outdoor pool, a fitness center, and free WiFi in public areas. Self parking is offered for USD 34.50 per night. The 24-hour front desk has staff standing by to help with luggage storage and tours/tickets. Additional amenities include a business center, coffee/tea in a common area, and a terrace.
Dirty rooms and sheets, bad smell in tbe lobby and roaches everywhere The only good thing was theat the personal were very kind
Great hotel. Clean and well taken care of, staff was super friendly and accommodating. We traveled in August 2020 and the hotel took lots of precautions to make sure everyone kept a safe distance and wore masks.
Ms Jennifer Thank you for the outstanding review. I agree,I am so fortunate to have a group of talented, caring people that make up our staff. I am grateful you noticed all the efforts our property is taking to keep you and our associates safe as possible.It will be my pleasure to share your kind comment. We appreciate your business and have enjoyed being your host. Thank you for travelling. Stay safe and visit with us again.
Rooms were nice and breakfast was good. There was a slight smell of the carpet in the rooms but overall the stay was comfy.
Thank you for the outstanding evaluation. Please let me know what room you were in and I will have our Housekeeping and Maintenance staff check, we want you to be totally comfortable on your next visit, We appreciate your business and would enjoy serving you Breakfast again.
Great location, quiet. Beds need updated, hot water was intermittent. Breakfast ran out of food such as granola for oatmeal and fresh fruit.
Ms Amy We are glad you enjoyed our unique location. Our goal is to make you and all our guest totally comfortable. We have newer beds so please, when your schedule allows, let me know your room, I'd also like to check the water. And Breakfast is a timing issue, sometimes are busy period are not always the same, we will be better. Look forward to hearing from you, thank you for bringing this to my attention.
I would like to have had a full time restaurant at the hotel to have evening dinner
Mr Carlton Thank you for the outstanding evaluation. We do concentrate on our Complimentary Breakfast but I your suggestion is a topic we visit often. I am not sure of an immediate change but you can always check before your next visit. We appreciate your business.
Loved the location, loved the staff, just great all around for what we were looking for
Thank you, we are glad you found our unique location convenient to everything you wanted to see. And I agree, I am fortunate to have a group of friendly, talented people that make up our staff. It will be my pleasure to share your kind comments. We appreciate your business and would enjoy being your host again.
Thank you for the excellent evaluation. \Please let us know anything, one thing we can do better before your next visit. We appreciate your business and look forward to being your host in the future.
Great location inside French quarter. Room needs some more light
Thank you for the excellent review. We are proud of of unique location and glad you found it convenient to everything. We did use warm, rich colors in the room, so we are painting now to a lighter color which will make room brighter. We appreciate your business and would like to be your host again, so you can see the improvements. Have a Safe and Happy New Year!
Loved the courtyard. So French Quarter look! Delighted every time we had to walk through. The bar and breakfast area is charming too. Breakfast was really nice. Lots of choices. Front desk crew was helpful a lot. Like the in and out parking. We found out that if you ask for water, the front desk will give it to you instead of finding it in your room. However, we had to walk a bit further to Decatur St. or Bourbon street than we expected. Hotel was on the outer edge of the French Quarter. But it was really easy to get in and out of the hotel parking area and access other parts of the city. Overall, loved staying there.
Thank you for the sharing your outstanding review with the Orbitz travel community. We are glad you enjoyed our unique location on the edge of the Quarter, yes Bourbon St 3 blocks and Decatur St is a bit further. Our hotel feature like the convenience of Parking in the French Quarter and the tranquility of our Courtyard. We appreciate your business and hope we can be your host again, soon.
Ms Carola I agree, I am so fortunate to have a group of caring people, it will be my pleasure to share your kind comments. That being said we are all disappointed we did hear you were uncomfortable when you were our guest. I am sorry and as you can see in other reviews this is not our standard. I assure you we take this seriously and will implement what we need to be better. Thank you for taking the time to bring these matters to my attention.