The hotel is very nice, but the lack of attention to an issue we had, not so nice. We were in rm#307 and for the 2 nights we stayed, we encountered obnoxiously loud noises from the room above us, #407, 1st night going till 1:30am and the 2nd night, closer to 2am. We are in our 60's and this was hard to endure. I did go down the 2nd evening, at 11:30pm to speak with the staff person at front desk, and was told "we have some crazy people that come through here sometimes". I was simply asking that they let the occupants of that room know that it was very loud and we could not sleep, but I guess they were never told because the noises continued up to 2am! So, hotel nice, but attention to customer request not so nice!