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Courtyard by Marriott Waterbury Downtown

3.0 out of 5.0
  • Free WiFi in rooms and ...
  • Onsite dining
  • Indoor pool
  • Fitness center

Recent guest reviews

Although Waterbury is not the nicest of towns. The hotel was very nice.

The service was greasy and the staff was very helpful.

The room is a little bit outdated. No USB inlet, for example, on the room. The sign indicating the access to the hotel on the street could be better placed.

It’s a nice hotel with clean, modern rooms. But the staff was frequently unavailable to answer extremely important questions as I called their local number multiple times, while stuck on the side of the road during a severe snowstorm at night. I could therefore not get info that was imperative to my safety, such as proper directions and whether they provide food amenities upon my evening arrival. On top of that’d they placed me in an extremely loud room above a busy road, despite having other open rooms ar the time, fully knowing that I would have to drive several hours the next day. By the time I discovered the noise issue, post-dinner, all the rooms had booked up and I had no choice but compromise my safety and spend a sleepless night prior to my long drive in the snow the followed day. Extremely disappointed.

While the hotel was decent, our heating unit was not working properly..a maintenance employee was able to assist us and Marriott was gracious in resolving it..

Too short to rate. However, employees were pleasant and the environment clean. I definitely will go back for a longer stay.

I was attending a prep school reunion not far from Waterbury and booked a room at the Marriott Courtyard. It was not expensive, so I didn't expect much. But the accommodations had virtually all the comforts and amenities of a first class hotel: glass glasses in the room, a coffee maker, ice near my room, desk, armchair, etc. And the shower was amazing: huge walk-in with incredibly easy to use shower head (no minutes-long puzzling over how to get hot water). Also free newspapers in the lobby. Recommended without any reservations.

Checkin.. I told her i'm a platinum member, and she only said u wouldn't get a point. I told her I knew that, but she didn't want to put my number in. The checkin process took a long time. She even slammed drawer while I was checking in. It was already late 11 PM at night. I didn't get the platinum welcome or benefit I should be getting. On check out, I was in a rush and left a small pillow and 2 dolls for my daughter. I know i left it on the bed. I called before 5PM, someone promised to call me back. none did. I called again at 6PM she said house keeping is closed called in the morning at 8:30AM. I called the next day@ 8:30 am got a voice mail. I called again at 9 and pushed the operator to chase these people. and finally after about 2 hours. they got back to me and couldn't find anything. So not only they don't treat me as a platinum member, or a normal guest. They're lazy in getting back to customer, and someone in housekeeping either took it or threw it away. It has sentimental value for my kid and I had to chase them for two days.

staff members were excellent, one went out of her way to help us find a ride to a wedding we had in town. great hotel

It was family trip and we stopped by for a night on the way to different location. The staff were very friendly, but the hotel itself was nothing fancy.

Was in town for a wedding and this hotel was recommended. Its ok enough, nothing too special, but not horrible.

There had been an incident at the hotel prior to our arrival where a guest had activated a sprinkler and flooded a few floors. Before we even checked in, we were told about this and that our stay would be comped, even if the carpet wasn't that wet (which it wasn't). Staff was friendly, attentive, and some of the best staff I've ever stayed with.

Hotel staff was great and helpful. This hotel is not only clean but it has great service. It was located in the perfect area to take my son to college and located near a lot of restaurants. I would definitely stay here again:)

Not a great value for the price. Beds are not very comfortable. Staff is great but was expecting more from the the room for what was paid.

We were going to nearby Waterbury and did not know where to stay. We chose Courtyard Waterbury for the location. Location wise this property is very closed to freeway and workout perfectly for us. The rooms were renovated, but air conditioning was outdated which was very noisy, doors were banged up, and did not appear so up to date in the hallways. The sfaff were friendly. The hotel itself was not special but served the purpose for one night.

Compared to most of the hotels in the Waterbury area, this hotel does a pretty good job of keeping the place clean and relatively comfortable. It's probably the best bet around Waterbury.

The staff was very polite and helpful. Room was clean, but carpets were showing their age. Just nothing special!

63 Grand St Waterbury CT

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool
  • Fitness center

Courtyard by Marriott Waterbury Downtown places you within a 5-minute walk of Waterbury City Hall and Christopher Columbus Statue. This 3-star hotel has 199 guestrooms and offers an indoor pool, free in-room WiFi, and a fitness center.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start your day off with cooked-to-order breakfast, available for a fee.


Rooms

A flat-screen TV comes with satellite channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a refrigerator, a coffee maker, and free newspapers.


Property features

Guests staying at Courtyard by Marriott Waterbury Downtown enjoy an indoor pool, a fitness center, and free WiFi in public areas. Valet parking is available for USD 12 per day, and there's also a free area shuttle. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this ski hotel include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 1 King Bed

King 1 | Sleeps 4

Guest reviews for Courtyard by Marriott Waterbury Downtown

Everyone (10) Business (5) Couples (8) Family (9) Friends (1)
4
Everyone

By on Jul 22, 2019

Review comment responded on Aug 19, 2019

Thank you for taking the time to rate your visit with us.

3
Everyone

By on Jun 29, 2019

Review comment responded on Aug 19, 2019

Thank you for rating your visit. we welcome additional feedback on how we could have improved your visit.

5
Family with small children

Although Waterbury is not the nicest of towns. The hotel was very nice.

By on Jun 6, 2019

4
Families

The service was greasy and the staff was very helpful.

By on May 30, 2019

2
Everyone

By on May 27, 2019

3
Everyone

The room is a little bit outdated. No USB inlet, for example, on the room. The sign indicating the access to the hotel on the street could be better placed.

By on Dec 10, 2018

3
Everyone

It’s a nice hotel with clean, modern rooms. But the staff was frequently unavailable to answer extremely important questions as I called their local number multiple times, while stuck on the side of the road during a severe snowstorm at night. I could therefore not get info that was imperative to my safety, such as proper directions and whether they provide food amenities upon my evening arrival. On top of that’d they placed me in an extremely loud room above a busy road, despite having other open rooms ar the time, fully knowing that I would have to drive several hours the next day. By the time I discovered the noise issue, post-dinner, all the rooms had booked up and I had no choice but compromise my safety and spend a sleepless night prior to my long drive in the snow the followed day. Extremely disappointed.

By on Nov 16, 2018

4
Everyone

While the hotel was decent, our heating unit was not working properly..a maintenance employee was able to assist us and Marriott was gracious in resolving it..

By , from Virginia on Jan 5, 2018

Review comment responded on Jan 25, 2018

Michele, Our sincere apologies for the inconvenience with your HVAC unit. We are proud to hear our team was able to efficiently resolve the issue.

4

88

Everyone

Too short to rate. However, employees were pleasant and the environment clean. I definitely will go back for a longer stay.

By on Dec 9, 2017

Review comment responded on Dec 11, 2017

Thank you for your feedback. We hope to see you for a longer stay!

5

big surprise in rusty city

Everyone

I was attending a prep school reunion not far from Waterbury and booked a room at the Marriott Courtyard. It was not expensive, so I didn't expect much. But the accommodations had virtually all the comforts and amenities of a first class hotel: glass glasses in the room, a coffee maker, ice near my room, desk, armchair, etc. And the shower was amazing: huge walk-in with incredibly easy to use shower head (no minutes-long puzzling over how to get hot water). Also free newspapers in the lobby. Recommended without any reservations.

By , from Rumson, NJ on May 15, 2017

Courtyard by Marriott Waterbury Downtown

63 Grand St, Waterbury, CT 06702
url importing https://www.orbitz.com/New-Haven-Hotels-Courtyard-by-Marriott-Waterbury-Downtown.h34227-p2.Hotel-Reviews
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.