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Recent guest reviews

This place should be bulldozed. Carpets are filthy, trash in the hallways, furnishing is dirty and marijuana smell in the hallways and rooms. Completely disgusting.

The view

It was ok

Place is dirty and nothing works, room had no hot water and the heat was broken

Looked it it used to be nice place. It literally smelled terrible. There was trash in hallways. One mattress was completely collapsed. The room was nice enough but falling in disrepair. Staff was very nice.

The only good thing I can say is staff is friendly other than that rug was stained and there was an odor of smoke. Also shower wasn’t working. Won’t be going back!

The pool had a film at the top of the water and the room and hallways smelled like smoke.

Friendly staff. Bathrooms have some dark spots between tiles in shower. Comfortable beds and clean.

It had a pool and the room was clean. I didnt get to breakfast.

Front desk service was outstanding. Hotel room was quaint but very clean. Perfect for what we needed.

Room bathrooms need to be maintained much better , sink and bathtub/shower wouldn’t drain quickly , toilet was not secured to the floor correctly .

Wish that it had a hot tub! The arrow sign on which door to use at the pool was very small, so I had a little difficulty figuring out how to get in.

Very noisey and the front desk would not stop the unruly guests. Many complaint to the front desk..should be given a refund!!!!

Power had been turned off at the hotel. When I arrived I could not register or go to my room. This was not a local power outage. It was a purposeful power shutoff in this particular hotel. Awful, unprecedented in 50 years of travel.

First got checked in to a room that seems to be occupied or not cleaned (the bed is not made). We exchanged to a different room but instead

Nothing stood out. Easy check in. Didn’t like the train.

Clean rooms, friendly staff definitely recommend this hotel

Washington Avenue North Haven CT

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Located within 2 miles (3 km) of Wharton Brook State Park, Best Western Plus North Haven Hotel is within 3 miles (5 km) of Tradition Golf Club at Wallingford. This 3-star hotel has 143 rooms and welcomes guests with free breakfast, an indoor pool, and a 24-hour fitness center.


Dining

Free buffet breakfast is offered each morning. Satisfy your hunger from the comfort of your room with room service.


Rooms

The 143 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. 42-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free local calls, ironing boards, and desks are also available.


Property features

Guests of Best Western Plus North Haven Hotel have access to an indoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, express check-out, and laundry facilities.

Room options

Suite, 1 King Bed, Non Smoking, Kitchenette

1 King Bed | Sleeps 4

Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

2 Double Beds | Sleeps 4

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 4

Guest reviews for Best Western Plus North Haven Hotel

Everyone (29) Couples (5) Business (2) Family (10)
1
Partner Couples

This place should be bulldozed. Carpets are filthy, trash in the hallways, furnishing is dirty and marijuana smell in the hallways and rooms. Completely disgusting.

By on Jun 22, 2021

Review comment responded on Jun 22, 2021

Dear Guest We are sorry you were not happy with your stay. We are no smoking hotel and have a very strict No Smoking policy that we enforce with a $250 fine.

4
Family with small children

The view

By on May 4, 2021

3
Business Business

It was ok

By on Apr 26, 2021

4
Everyone

By on Mar 28, 2021

1
Business Business

Place is dirty and nothing works, room had no hot water and the heat was broken

By , from New haven on Dec 25, 2020

2
Partner Couples Family

Looked it it used to be nice place. It literally smelled terrible. There was trash in hallways. One mattress was completely collapsed. The room was nice enough but falling in disrepair. Staff was very nice.

By on Oct 11, 2020

Review comment responded on Oct 12, 2020

Thank you for taking the time to review our hotel. I am very sorry to see you did not have a good stay. I will pass along this information so we can work on fixing the issues with smell and the rooms. We hope next time you are in the area you will give us another chance to provide you with exceptional service!

2
Family Family

The only good thing I can say is staff is friendly other than that rug was stained and there was an odor of smoke. Also shower wasn’t working. Won’t be going back!

By , from New York on Aug 14, 2020

3
Everyone

By on Aug 14, 2020

Review comment responded on Aug 18, 2020

I am very sorry that you did not enjoy your stay with us. I hope that you will come back again to give us a second chance to give you a better stay.

3
Family with small children

The pool had a film at the top of the water and the room and hallways smelled like smoke.

By on Jul 2, 2020

3
Family Family

Friendly staff. Bathrooms have some dark spots between tiles in shower. Comfortable beds and clean.

By , from DE on Jul 1, 2020

Best Western Plus North Haven Hotel

201 Washington Avenue, North Haven, CT 06473
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