Best Western Plus North Haven Hotel in New Haven | Hotel Rates & Reviews on Orbitz

Property features

At Best Western Plus North Haven Hotel, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include a business center, express check-out, and laundry facilities.

Room options

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Queen 1 | Sleeps 2

$90* Per night/room Sep 29 - Sep 30

Suite, 1 King Bed, Non Smoking, Kitchenette

King 1 | Sleeps 4

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 4

Suite, 1 King Bed, Non Smoking, Courtyard View

King 1 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator

King 1 | Sleeps 2

Arrivals + Departures

The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

Check-in: 3 PM
Check-out: 11 AM
Minimum check-in age: 21

Payment types

Kids + Beds

Free cribs/infant beds are available

Pets

This property welcomes pets for USD 25 per accommodation, per day
Up to 2 per room (80 lbs is the maximum pet weight)
Restrictions apply
For more information, guests can reach out to the property at the number on the booking confirmation

Things To Know

Details about charges, deposits, or other important information: Additional information about polices, regulations, and more:

Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
The following credit cards are accepted: American Express, Discover, Mastercard, and Visa.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No rollaway or extra beds are available.

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: USD 25 per accommodation, per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

Hotel Names

Best Western North Haven
Best Western Plus North Haven
Best Western Plus North Haven Hotel
Hotel North Haven
North Haven Best Western
North Haven Hotel
Holiday Inn North Haven Hotel North Haven
North Haven Holiday Inn
Holiday Inn North Haven Hotel
Best Plus Haven Hotel Haven
Best Western Plus North Haven Hotel Hotel
Best Western Plus North Haven Hotel North Haven
Best Western Plus North Haven Hotel Hotel North Haven

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3.8

out of 5

Average Guest Review

See all 51 reviews

Room cleanliness 3.5

Service & staff 4.0

Room comfort 4.0

Hotel condition 3.0

This hotel is most popular for:

Recent guest reviews

Very noisey and the front desk would not stop the unruly guests. Many complaint to the front desk..should be given a refund!!!!

Power had been turned off at the hotel. When I arrived I could not register or go to my room. This was not a local power outage. It was a purposeful power shutoff in this particular hotel. Awful, unprecedented in 50 years of travel.

First got checked in to a room that seems to be occupied or not cleaned (the bed is not made). We exchanged to a different room but instead

Nothing stood out. Easy check in. Didn’t like the train.

Clean rooms, friendly staff definitely recommend this hotel

good hotel for a short stay, very close to restaurants

nice breakfast comfortable stay recommended price is good

Handy and comfortable. Nice breakfast. I would return.

Pleasant stay with a clean room with all amenities. Excellent facilities like swimming pool and fitness center. Breakfast was good as well.

It was alright. We took out 2 rooms. The first room I was put in was supposed to be smoke free since the hotel is smoke free but it stunk of smoke. The second room smelled musty and was supposed to sleep 4 guests but I was not informed that one of the "beds" was a pull out couch. To get two actual beds, the hotel representative wanted to charge me another extra $50 per night. I just found the pricing too expensive for the experience and quality. Breakfast was eh as well.

Stay every couple of years. However this is the first time I was put in a room for the disabled and I'm not. Was told it was Expedia policy. It was fine but would have preferred a toilet with a lid.

Friendly staff and nice location. Really enjoyed the stay.

Good location close to malls restaurants and highways

It was a nice suite, it had a little funny smell but I took care of it with a fragrance Yankee candle; never leave home without it.

Always stay here as it's close to family, reasonable rates, clean, good breakfast and great staff.

This place is absolutely awful! I called ahead to see if my friend and I could have rooms together and their response was "We won't be able to do that. We are fully booked. Hold please." Without even asking our names she put me on hold and after five minutes I hung up. The check in went fine but when we got to our room the door to our room wouldn't latch so i had to slam it over and over to get it to lock. Staying with four young children this was very unsettling that anyone could walk into our room at any time. Also while in the room the deadbolt beneath the handle would not lock either. The drain stop in the tub was broken and would pop off if it was touched. The tv was awful-the first screen asks you to pay for the television and $18 for a movie is robbery. They also had kids packages for purchase but i was not buying tv. There is a live tv button but you have to search to find-it seems they want to trick you into paying for it. The pool was FREEZING!!! No towels and didn't even bring enough for our family after we asked twice and waited an hour. The deck was so slippery that my friend fell and hurt herself badly while holding her baby. The people staying at the hotel were so rude-family of 19 came into the pool and banged on the key coded door for the pool until we opened it for them, they were splashing and obnoxious and then tried to steal our towels out of our chair. When asking about check out i had to call the front desk 6 times before someone answered "hold please"

What I like best about this hotel is its location! It's close to Wallingford and Choate Rosemary Hall. It has always provided a comfortable, quiet night's sleep for us when we visit.

Guest reviews for Best Western Plus North Haven Hotel

Everyone

By eugenemorgan on Sep 4, 2019

Review comment Michelle Murray responded on Sep 5, 2019

Dear Guest, Thank you for taking the time to write a review. I do sincerely apologize about the noise in the hotel. We do our best to control it, but we do our best to respond to all guest complaints. Please contact me if you would like to discuss this further. Respectfully, Michelle Murray Front Office Manager

By a verified traveler on Aug 24, 2019

Review comment Michelle Murray responded on Aug 27, 2019

Dear Guest, We do apologize about the inconvenience you faced due to our power outage. Unfortunately, our power was shut off due to the storm we had last Monday and needed to be repaired before turning back on for safety purposes. Please feel free to contact me if you would like to discuss this matter further. Kind Regards, Michelle Murray Front Office Manager

By a verified traveler on Jun 21, 2019

Review comment Michelle Murray responded on Jun 21, 2019

Dear Guest, We apologize for the inconveniences that you faced during your stay. We hope you will consider giving us a second chance in the future. If you would like to discuss this further, please contact me directly and I would be happy to help you. Yours in hospitality, Michelle Murray Front Office Manger

By a verified traveler on May 31, 2019

Review comment Michelle Murray responded on Jun 5, 2019

Thanks for rating our hotel. We hope you will consider us again in the future and we will be sure to place you in a quiet part of the hotel.

By a verified traveler on May 22, 2019

Review comment Michelle Murray responded on May 22, 2019

Thanks for taking the time to rate our hotel. We appreciate the review, and are very pleased to hear that you had a great stay!

By Moo on Dec 10, 2018

Review comment Michelle Murray responded on Dec 10, 2018

Thank you for rating our hotel. We are pleased that the staff helped make your stay a great one and that the room was comfortable. See you again!

By Pier on Nov 27, 2018

Review comment Michelle Murray responded on Nov 28, 2018

Thanks for rating our hotel! We hope to see you again in the future. Yours in Hospitality, Michelle Murray Front Office Manager

By a verified traveler on Nov 25, 2018

Thank you for your rating!

By kevin on Nov 25, 2018

We appreciate your 5 star rating! It is wonderful to hear that you enjoyed your stay. Thank you!

By a verified traveler on Nov 24, 2018

Thank you for your perfect rating. We are happy to hear you had a wonderful stay.

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Best Western Plus North Haven Hotel

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This hotel is most popular for:

Recent guest reviews

Hotel highlights

Dining

Rooms

Property features

Room options

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Courtyard View

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Guest reviews for Best Western Plus North Haven Hotel

Best Western Plus North Haven Hotel

Hotel Amenities

Hotel Area

Hotel Policies

Please fix the following errors to continue:

Please enter a check-in date

Please enter a check-out date

Please provide the ages of children below

Please enter your travel dates like this: M/d/yyyy