The only good thing I can say is staff is friendly other than that rug was stained and there was an odor of smoke. Also shower wasn’t working. Won’t be going back!
The pool had a film at the top of the water and the room and hallways smelled like smoke.
Friendly staff. Bathrooms have some dark spots between tiles in shower. Comfortable beds and clean.
It had a pool and the room was clean. I didnt get to breakfast.
Front desk service was outstanding. Hotel room was quaint but very clean. Perfect for what we needed.
Room bathrooms need to be maintained much better , sink and bathtub/shower wouldn’t drain quickly , toilet was not secured to the floor correctly .
Wish that it had a hot tub! The arrow sign on which door to use at the pool was very small, so I had a little difficulty figuring out how to get in.
Very noisey and the front desk would not stop the unruly guests. Many complaint to the front desk..should be given a refund!!!!
Power had been turned off at the hotel. When I arrived I could not register or go to my room. This was not a local power outage. It was a purposeful power shutoff in this particular hotel. Awful, unprecedented in 50 years of travel.
First got checked in to a room that seems to be occupied or not cleaned (the bed is not made). We exchanged to a different room but instead
Nothing stood out. Easy check in. Didn’t like the train.
Clean rooms, friendly staff definitely recommend this hotel
good hotel for a short stay, very close to restaurants
nice breakfast comfortable stay recommended price is good
Handy and comfortable. Nice breakfast. I would return.
Pleasant stay with a clean room with all amenities. Excellent facilities like swimming pool and fitness center. Breakfast was good as well.
Located within 2 miles (3 km) of Wharton Brook State Park, Best Western Plus North Haven Hotel is within 3 miles (5 km) of Tradition Golf Club at Wallingford. This 3-star hotel has 143 rooms and welcomes guests with free breakfast, an indoor pool, and a 24-hour fitness center.
Free buffet breakfast is offered each morning. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.
The 143 rooms have an array of amenities, including refrigerators, coffee makers, and free newspapers. 42-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free local calls, safes, and ironing boards are also available.
Guests of Best Western Plus North Haven Hotel have access to an indoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, express check-out, and laundry facilities.
The only good thing I can say is staff is friendly other than that rug was stained and there was an odor of smoke. Also shower wasn’t working. Won’t be going back!
The pool had a film at the top of the water and the room and hallways smelled like smoke.
Friendly staff. Bathrooms have some dark spots between tiles in shower. Comfortable beds and clean.
It had a pool and the room was clean. I didnt get to breakfast.
Thank you for taking the time to review our hotel and leave a comment. We hope you will enjoy our complimentary breakfast the next time you stay!
Front desk service was outstanding. Hotel room was quaint but very clean. Perfect for what we needed.
Room bathrooms need to be maintained much better , sink and bathtub/shower wouldn’t drain quickly , toilet was not secured to the floor correctly .
Wish that it had a hot tub! The arrow sign on which door to use at the pool was very small, so I had a little difficulty figuring out how to get in.
Thank you for your valued feedback. We will pass this information along to all of our department managers to ensure only quality service for all guests in the future. Respectfully, Michelle Murray Front Office Manager
Very noisey and the front desk would not stop the unruly guests. Many complaint to the front desk..should be given a refund!!!!
Dear Guest, Thank you for taking the time to write a review. I do sincerely apologize about the noise in the hotel. We do our best to control it, but we do our best to respond to all guest complaints. Please contact me if you would like to discuss this further. Respectfully, Michelle Murray Front Office Manager
Power had been turned off at the hotel. When I arrived I could not register or go to my room. This was not a local power outage. It was a purposeful power shutoff in this particular hotel. Awful, unprecedented in 50 years of travel.
Dear Guest, We do apologize about the inconvenience you faced due to our power outage. Unfortunately, our power was shut off due to the storm we had last Monday and needed to be repaired before turning back on for safety purposes. Please feel free to contact me if you would like to discuss this matter further. Kind Regards, Michelle Murray Front Office Manager
I am very sorry that you did not enjoy your stay with us. I hope that you will come back again to give us a second chance to give you a better stay.