Best Western Lubbock West Inn & Suites

2.5 star property
Hotel in Lubbock with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western Lubbock West Inn & Suites

Seasonal outdoor pool
Reception
Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed) | View from room
Family Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
5310 Englewood, Lubbock, TX, 79424
  • South Plains Mall
    ‪15 min walk‬
  • Lubbock Christian University
    ‪3 min drive‬
  • Texas Tech University
    ‪6 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪17 min drive‬

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Room options

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds

Family Room, Multiple Beds, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Lubbock

Within a short walk of Ballet Lubbock, Best Western Lubbock West Inn & Suites is within 2 miles (3 km) of South Plains Mall. This 73-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • South Plains Mall - 15 min walk - 0.8 miles
  • Lubbock Christian University - 3 min drive - 2.1 miles
  • Water Rampage - 3 min drive - 2.6 miles
  • Covenant Lakeside Hospital - 3 min drive - 3.3 miles
  • Texas Tech University - 6 min drive - 4.9 miles

Getting around

  • Preston Smith Intl. Airport (LBB) - 18 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Twin Peaks - ‬3 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Sonic Drive-In - ‬16 min walk
  • ‪The Cheesecake Factory - ‬4 min drive

About this property

Best Western Lubbock West Inn & Suites

Hotel in Lubbock with free breakfast and a fitness center
At Best Western Lubbock West Inn & Suites, guests have access to a gym, free WiFi in public areas, and a hot tub. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include a business center, a seasonal outdoor pool, and a meeting room.
27-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and safes are also available.
A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Languages

English, Hindi, Spanish, Urdu

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • In-room roll-in shower
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to October.
  • Pool access available from 10 AM to 11 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Arbor Inn Lubbock
Arbor Inn
Arbor Lubbock
Arbor Hotel Lubbock
Arbor Inn Suites
Lubbock West & Suites Lubbock
Best Western Lubbock West Inn & Suites Hotel
Best Western Lubbock West Inn & Suites Lubbock
Best Western Lubbock West Inn & Suites Hotel Lubbock

Frequently asked questions

What's there to see within easy reach of Best Western Lubbock West Inn & Suites?

This hotel is located in Lubbock within a short 10-minute walk of Ballet Lubbock. You'll also find South Plains Mall and Water Rampage within a short drive.

Will I be able to park at Best Western Lubbock West Inn & Suites?

Yes, self parking is offered for free at the hotel.

Does Best Western Lubbock West Inn & Suites include a casino at the property?

No, Best Western Lubbock West Inn & Suites doesn't have a casino.

Will I find an indoor pool at Best Western Lubbock West Inn & Suites?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have access between 10 AM and 11 PM and the seasonal pool is normally open from May until October.

Is Best Western Lubbock West Inn & Suites good for couples?

Couples staying at this hotel will appreciate amenities like a seasonal outdoor pool plus some guestrooms include kitchens and pool views.

Are there hot tubs at Best Western Lubbock West Inn & Suites?

Yes, guests can enjoy a spa tub at this hotel.

Does Best Western Lubbock West Inn & Suites feature a restaurant that includes a breakfast menu?

Yes, Best Western Lubbock West Inn & Suites serves free on-the-go breakfast each morning from its snack bar.

Will Best Western Lubbock West Inn & Suites allow pets to stay for free?

No, pets aren't allowed at Best Western Lubbock West Inn & Suites though service animals are welcome.

Does Best Western Lubbock West Inn & Suites have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Best Western Lubbock West Inn & Suites?

The closest major airport to Best Western Lubbock West Inn & Suites is Preston Smith Intl. Airport (LBB), which is 12.5 mi away (18 minutes by car).

Are there rooms with balconies at Best Western Lubbock West Inn & Suites?

Yes, some guestrooms at Best Western Lubbock West Inn & Suites offer a balcony and may feature pool views.

Best Western Lubbock West Inn & Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 178 out of 361 reviews
Rating 8 - Good. 86 out of 361 reviews
Rating 6 - Okay. 43 out of 361 reviews
Rating 4 - Poor. 22 out of 361 reviews
Rating 2 - Terrible. 32 out of 361 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Johnica

Traveled with family and small children
Liked: Cleanliness
Spacious rooms, fun pool!
Stayed 3 nights in Jun 2025

8/10 Good

sheana m

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean. However, several features such as pool and elevators are not operational.
Stayed 1 night in Jun 2025

10/10 Excellent

Shonna

Stayed 1 night in Dec 2024

10/10 Excellent

julian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room
Stayed 1 night in Mar 2025

10/10 Excellent

Tam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean and big for our family Perfectly Staff was friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Shonna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Stasha

Stayed 1 night in Mar 2025

2/10 Terrible

Jorge

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a wonderful time
Stayed 2 nights in Feb 2025

8/10 Good

RODOLFO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to main roads
Stayed 2 nights in Mar 2025

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Stacey

Stayed 4 nights in Mar 2025

10/10 Excellent

Sarah

Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Stayed 4 nights in Mar 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Danita

Stayed 1 night in Mar 2025

10/10 Excellent

Titan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the stay even though I was in my hometown it was great
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Vera

Liked: Staff & service, room comfort

Seven out of ten

The location was good and the staff were very pleasant. The kitchenette was not useable as there was nothing to use. The sitting area was not very comfortable. The bed and pillows were comfortable. The bathroom was not well cleaned. I will probably not stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

MARCO A

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to sleep
Stayed 2 nights in Mar 2025

6/10 Okay

Beckey

Liked: Staff & service, property conditions & facilities
Room itself nicely remodeled. Bathroom needs a lot of work. Bathroom not very clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Haley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind of smelled like bad Odor and bathrooms could have been cleaned better
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Lynndora

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty Bed, Broken Equipment

I would never stay at his hotel again. The bed and sheets were dirty, they just pulled the sheets up and made the bed. The shower didn't work. And when I brought this to front desk attention. I was told housekeeping were gone for the night. I wasn't even offered clean sheets. The clerk did say that she would pass this alone to the manager in the morning. And she did however I nothing happened. I was told I they could only offer 20 % off the bill. I didn't think that was expectable they could have taken at least 50% the bill would haven been reasonable.
Stayed 1 night in Feb 2025