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Best Western Lubbock West Inn & Suites

2.5 star property
Hotel in Lubbock with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western Lubbock West Inn & Suites

Seasonal outdoor pool
Exterior
Reception
Family Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board
Free daily on-the-go breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
5310 Englewood, Lubbock, TX, 79424
  • Place, South Plains Mall
    ‪15 min walk‬
  • Place, Lubbock Premiere Cinema
    ‪15 min walk‬
  • Place, West End Center
    ‪2 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub

Standard Room, 2 Queen Beds, Bathtub | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Family Room, Multiple Beds, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

2 Queen Beds, Non-Smoking, Microwave And Mini-Refrigerator

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Full Kitchen, Balcony

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave And Mini-Refrigerator

  • Sleeps 2

Accessible-Suite 1 King Bed, Mobility Accessible, Communication Assistance, Roll In Shower, Sofabed, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 4

1 King 2 Single Beds, Non-Smoking, Family Room, Microwave And Mini-Refrigerator

  • Sleeps 4

Standard Room, 2 Queen Beds, Bathtub

  • Sleeps 4

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About the neighborhood

Lubbock

Within a short walk of Ballet Lubbock, Best Western Lubbock West Inn & Suites is within 2 miles (3 km) of South Plains Mall. This 73-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Ballet Lubbock - 7 min walk - 0.4 miles
  • South Plains Mall - 15 min walk - 0.8 miles
  • Lubbock Premiere Cinema - 15 min walk - 0.8 miles
  • West End Center - 2 min drive - 1.7 miles
  • Texas Tech University - 5 min drive - 5.1 miles

Getting around

  • Preston Smith Intl. Airport (LBB) - 18 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬3 min drive
  • ‪Raising Cane's Chicken Fingers - ‬4 min drive
  • ‪Sonic Drive-In - ‬16 min walk
  • ‪Twin Peaks - ‬3 min drive
  • ‪Chick-fil-A - ‬4 min drive

About this property

Best Western Lubbock West Inn & Suites

Hotel in Lubbock with free breakfast and a fitness center
At Best Western Lubbock West Inn & Suites, guests have access to a gym, free WiFi in public areas, and a hot tub. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include a business center, a seasonal outdoor pool, and a meeting room.
27-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and safes are also available.
A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • In-room roll-in shower
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to October.
  • Pool access available from 10 AM to 11 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Arbor Inn Lubbock
Arbor Inn
Arbor Lubbock
Arbor Hotel Lubbock
Arbor Inn Suites
Lubbock West & Suites Lubbock
Best Western Lubbock West Inn & Suites Hotel
Best Western Lubbock West Inn & Suites Lubbock
Best Western Lubbock West Inn & Suites Hotel Lubbock

Frequently asked questions

What's there to see within easy reach of Best Western Lubbock West Inn & Suites?

This hotel is located in Lubbock within a short 10-minute walk of Ballet Lubbock. You'll also find South Plains Mall and West End Center within a short drive.

Will I be able to park at Best Western Lubbock West Inn & Suites?

Yes, self parking is offered for free at the hotel.

Does Best Western Lubbock West Inn & Suites include a casino at the property?

No, Best Western Lubbock West Inn & Suites doesn't have a casino.

Will I find an indoor pool at Best Western Lubbock West Inn & Suites?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have access between 10 AM and 11 PM and the seasonal pool is normally open from May until October.

Is Best Western Lubbock West Inn & Suites good for couples?

Couples staying at this hotel will appreciate amenities like a seasonal outdoor pool plus some guestrooms include kitchens and pool views.

Does Best Western Lubbock West Inn & Suites have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Best Western Lubbock West Inn & Suites feature a restaurant that includes a breakfast menu?

Yes, Best Western Lubbock West Inn & Suites serves free on-the-go breakfast each morning from its snack bar.

Will Best Western Lubbock West Inn & Suites allow pets to stay for free?

No, pets aren't allowed at Best Western Lubbock West Inn & Suites though service animals are welcome.

Are there connecting rooms at Best Western Lubbock West Inn & Suites?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Best Western Lubbock West Inn & Suites?

The closest major airport to Best Western Lubbock West Inn & Suites is Preston Smith Intl. Airport (LBB), which is 12.5 mi away (18 minutes by car).

Are there rooms with balconies that I can book at Best Western Lubbock West Inn & Suites?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy pool or city views.

Best Western Lubbock West Inn & Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 250 out of 500 reviews
Rating 8 - Good. 107 out of 500 reviews
Rating 6 - Okay. 60 out of 500 reviews
Rating 4 - Poor. 33 out of 500 reviews
Rating 2 - Terrible. 50 out of 500 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nariman

Business traveler
Liked: Cleanliness, staff & service, amenities
The room was very spacious. The thermostat in the room needs to be updated.
Stayed 1 night in Oct 2025

8/10 Good

Sylvia

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Obviously the room above ours had a leak and it was just covered up with paint. Mold is showing. stains on the comforter, when opening the sofa bed we discovered massive ugly stains on couch cushions.They could have been cleaned and not just flipped over. Shower walls and tub are in desperate need of a true cleaning and take the paint of the tub its peeling and looks ugly. Fix the fan,change the light bulb,and two useless switches in the restroom. Breakfast was reheated from the day before it was gross. This hotel used to be so well maintained and beautiful. This hotel is overpriced for what you get now,the rooms may be bigger but what you get is no different compare than a Motel 6.
Stayed 2 nights in Sep 2025

10/10 Excellent

datron

Stayed 2 nights in Sep 2025

8/10 Good

Justin

Traveled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Jodi

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Linda

Traveled with family
Liked: Amenities, property conditions & facilities
The property itself was very nice. Staff was very friendly and helpful. The lobby was clean and fresh looking. The complimentary breakfast was very good, freshly made every day and tables and chairs to sit and eat. We loved the coffee!! The room was very nice, and spacious. The rolling shades instead of drapes was great! The room smelled nice, too. There were a couple minor things about the amenities: the treadmill was not working and the pool hadn’t been cleaned. The water was too cold (for us) to swim, so the cleanliness of the pool didn’t matter at that time. (And there isn’t a hot tub). But other than those things, GREAT STAY. We were there for a whole week!
Stayed 6 nights in Sep 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ellena

Stayed 2 nights in Sep 2025

10/10 Excellent

Stephanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, this was a nice room. I had a king suite with the balcony access to the pool. We didn’t get to utilize the pool due to rain, but the room was spacious, clean, and comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice staff was friendly
Stayed 2 nights in Sep 2025

10/10 Excellent

TWILA, HURST

Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so sweet and helpful. Moved us to another room without hesitation when our AC acted up. Breakfast was excellent. Hot and many options. Very clean and quiet. I will definitely stay here again on our next Lubbock girls adventure
Stayed 1 night in Sep 2025

10/10 Excellent

Gerald

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb place. Well worth the price!
Stayed 1 night in Sep 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service
Everything was great.
Stayed 2 nights in Aug 2025

6/10 Okay

Bryan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wondering if they even put new sheets? Shower wouldn’t drain and they didn’t send anyone to clear the drain.
Stayed 1 night in Aug 2025

10/10 Excellent

datron

Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Alexander

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Place to Stay

Room was spotless, staff was very friendly, and the bed was perfect
Stayed 1 night in Sep 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Monique

Traveled with family
Disliked: Property conditions & facilities, room comfort

Last Resort

Would not recommend this hotel if you want comfort. Had a maintenance issue as soon as we got to the room. The beds are very uncomfortable. The only positive thing was the breakfast staff and housekeeping were very nice.
Stayed 2 nights in Aug 2025

8/10 Good

Carlos, Lewisville

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Gabella

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good price if you book way ahead of time.

Loved the size of room, only draw back was you can feel the springs in the king bed only. Was very hard. T.V. chanels sucked. But over all i was very satisfied and would stay again and bring my own t.v. with firestick because you cant hook one up to theres.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mary Ruth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jared

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator rattles the whole way up, making it seem very unsafe. Dirty rooms, dirty patio. Very loud.
Stayed 1 night in Aug 2025

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