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Best Western Lubbock West Inn & Suites

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Lubbock West Inn & Suites

Seasonal outdoor pool
Family Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Exterior
Free daily on-the-go breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
5310 Englewood, Lubbock, TX, 79424
  • Place, South Plains Mall
    ‪15 min walk‬
  • Place, Lubbock Premiere Cinema
    ‪15 min walk‬
  • Place, West End Center
    ‪2 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub

Standard Room, 2 Queen Beds, Bathtub | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Bathtub

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

8.2 out of 10
Very good
(15 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Family Room, Multiple Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

2 Queen Beds, Non-Smoking, Microwave And Mini-Refrigerator

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Full Kitchen, Balcony

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave And Mini-Refrigerator

  • Sleeps 2

Accessible-Suite 1 King Bed, Mobility Accessible, Communication Assistance, Roll In Shower, Sofabed, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 4

1 King 2 Single Beds, Non-Smoking, Family Room, Microwave And Mini-Refrigerator

  • Sleeps 4

Standard Room, 2 Queen Beds, Bathtub

  • Sleeps 4

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About the neighborhood

Lubbock

Within a short walk of Ballet Lubbock, Best Western Lubbock West Inn & Suites is within 2 miles (3 km) of South Plains Mall. This 73-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Ballet Lubbock - 7 min walk - 0.4 miles
  • South Plains Mall - 15 min walk - 0.8 miles
  • Lubbock Premiere Cinema - 15 min walk - 0.8 miles
  • West End Center - 2 min drive - 1.7 miles
  • Texas Tech University - 5 min drive - 5.1 miles

Getting around

  • Preston Smith Intl. Airport (LBB) - 18 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬3 min drive
  • ‪Raising Cane's Chicken Fingers - ‬4 min drive
  • ‪SONIC Drive In - ‬3 min drive
  • ‪Olive Garden - ‬3 min drive
  • ‪Sonic Drive-In - ‬16 min walk

About this property

Best Western Lubbock West Inn & Suites

At Best Western Lubbock West Inn & Suites, guests have access to a gym, free WiFi in public areas, and a hot tub. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include a business center, a seasonal outdoor pool, and a meeting room.
27-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and safes are also available.
A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

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  • Hot tub
  • Breakfast included
  • Parking included
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • In-room roll-in shower
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to October.
  • Pool access available from 10 AM to 11 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Arbor Inn Lubbock
Arbor Inn
Arbor Lubbock
Arbor Hotel Lubbock
Arbor Inn Suites
Lubbock West & Suites Lubbock
Best Western Lubbock West Inn & Suites Hotel
Best Western Lubbock West Inn & Suites Lubbock
Best Western Lubbock West Inn & Suites Hotel Lubbock

Frequently asked questions

What's there to see within easy reach of Best Western Lubbock West Inn & Suites?

This hotel is located in Lubbock within a short 10-minute walk of Ballet Lubbock. You'll also find South Plains Mall and West End Center within a short drive.

How much does it cost to stay at Best Western Lubbock West Inn & Suites?

As of Feb 28, 2026, prices found for a 1-night stay for 2 adults at Best Western Lubbock West Inn & Suites on Mar 1, 2026 start from 63.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Lubbock West Inn & Suites?

Yes, self parking is offered for free at the hotel.

Does Best Western Lubbock West Inn & Suites include a casino at the property?

No, Best Western Lubbock West Inn & Suites doesn't have a casino.

Will I find an indoor pool at Best Western Lubbock West Inn & Suites?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have access between 10 AM and 11 PM and the seasonal pool is normally open from May until October.

Is Best Western Lubbock West Inn & Suites a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a seasonal outdoor pool plus some guestrooms include kitchens and pool views.

Are there hot tubs at Best Western Lubbock West Inn & Suites?

Yes, guests can enjoy a spa tub at this hotel.

Does Best Western Lubbock West Inn & Suites feature a restaurant that includes a breakfast menu?

Yes, Best Western Lubbock West Inn & Suites serves free on-the-go breakfast each morning from its snack bar.

Will Best Western Lubbock West Inn & Suites allow pets to stay for free?

No, pets aren't allowed at Best Western Lubbock West Inn & Suites though service animals are welcome.

Does Best Western Lubbock West Inn & Suites have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Best Western Lubbock West Inn & Suites?

The closest major airport to Best Western Lubbock West Inn & Suites is Preston Smith Intl. Airport (LBB), which is 12.5 mi away (18 minutes by car).

Are there rooms with balconies at Best Western Lubbock West Inn & Suites?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy pool or city views.

Best Western Lubbock West Inn & Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 283 out of 564 reviews
Rating 8 - Good. 120 out of 564 reviews
Rating 6 - Okay. 66 out of 564 reviews
Rating 4 - Poor. 39 out of 564 reviews
Rating 2 - Terrible. 56 out of 564 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mario

Stayed 2 nights in Jan 2026

10/10 Excellent

Mario

Stayed 4 nights in Jan 2026

6/10 Okay

steven

Stayed 1 night in Dec 2025

8/10 Good

Coy

Stayed 1 night in Nov 2025

10/10 Excellent

Gary

Stayed 3 nights in Nov 2025

10/10 Excellent

Amanda

Stayed 2 nights in Nov 2025

10/10 Excellent

Max

Stayed 1 night in Nov 2025

10/10 Excellent

Sabria

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean, Staff Friendly
Stayed 2 nights in Nov 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s been peaceful for my children and I.
Stayed 2 nights in Nov 2025

10/10 Excellent

JG

Stayed 1 night in Nov 2025

6/10 Okay

Ashley

Stayed 1 night in Nov 2025

10/10 Excellent

Elias

Stayed 3 nights in Nov 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and good breakfast options.
Stayed 1 night in Nov 2025

10/10 Excellent

Elias

Stayed 2 nights in Nov 2025

2/10 Terrible

Terra

Liked: Cleanliness
Disliked: Staff & service, amenities
First I tried to check in early and there was a 10 per hour early fee then I went late to the front desk and got a few snacks asked him to bill them to the room immediately my phone starts going off I keep my card locked to it wouldn’t accept the payment he the front desk called us harassing me over$10 is ridiculousfrom about 4am til 7 am min
Stayed 1 night in Nov 2025

8/10 Good

Dan

Stayed 2 nights in Nov 2025

10/10 Excellent

Jorge A.

Stayed 2 nights in Nov 2025

4/10 Poor

Randi

Liked: Cleanliness, staff & service
am not someone whose posts many reviews, and this property isn’t terrible, but the multiple minor issues were enough to be very annoying. Enough so that we will make a point to avoid staying here again. We stayed in this hotel a year ago and I don’t recall any issues. The lobby appears nice, possibly recently renovated. The rest of the hotel is run down. Our room had a musty odor. That said it did seem to be clean and the heat/AC worked well. The first thing I usually do in a room is set up charging cables for our phones and tablets using the bedside outlets. I was initially encouraged because each bedside table had USB C and A ports as well as 2 AC outlets. Unfortunately, none of them work. The USB outlets are dead and the AC outlets are so loose that even bending the prongs of our charging blocks wouldn’t create a reliable connection. No, they are not wall switch controlled. The wall mounted headboard and built in side tables effectively block any access to actual wall outlets and the only other outlet in the room is on the opposite wall from the bed, leaving no option for bypassing the faulty outlets. I next discovered that the Wi-Fi signal was so low that we couldn’t connect at all. I asked for a different room, preferably nearer the lobby since presumably the Wi-Fi router would be located there. The desk staff was very patient and helpful and provided keys for a room nearer the lobby, also explaining that the Wi-Fi had been intermittent and someon
Stayed 2 nights in Nov 2025

10/10 Excellent

Sandra

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Staff was very helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Delia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Loved all the space that was available to me
Stayed 1 night in Nov 2025

2/10 Terrible

Ricardo

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 days and 2 nights. Room was dirty upon arrival. The staff stated they would clean it while we were gone. Came back after staff “cleaned” the room. Room was slightly cleaner but ultimately dirty and not to our liking. Found previous hotel guest trash in room, bathroom floor was not swept. Clothes from previous hotel guests were still in room. Microwave was dirty with food stains. Dishwasher had a gas station cup in it. Carbon monoxide detector batteries were low, replaced batteries by staff and they advised if it happened again just to take out the batteries and leave it on the desk. 0/10. Would not stay here again.
Stayed 3 nights in Nov 2025

4/10 Poor

Sundee

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not clean. Long hairs on the shower walls, crumbs on the floor.
Stayed 3 nights in Nov 2025

6/10 Okay

Shelby

Stayed 1 night in Nov 2025

6/10 Okay

philip

Traveled with family
Disliked: Cleanliness, staff & service
Room dirty, bathroom floor needed to be mopped, room needed to be vacuumed under tables and couches
Stayed 2 nights in Nov 2025

10/10 Excellent

Mindy

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Clean and friendly help.
Stayed 1 night in Nov 2025

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