The ac didn’t work at all so it was 90 in the room and when called front desk they were no help
They offer shuttle service to the airport. I arrived with my family at 9pm i called rhe hotel to asked for shuttle they told me ni shuttle service at night. Next day at 1pm asked for shuttle same thing no shuttle services until 6pm. I have to take a taxi both ways. You guys need to keep what you offer in your website. I will never go back to this hotel. Very disappointing
I believe I asked for a non smoking room and it smelled like smoke. We asked for an extra pillow and we had to walk down to get it. And our room was right next to the elevator which was loud.
Close to the strip, clean property, friendly staff
Room was clean. Lobby is tiny, seemed like it needs some updating.
Overall ok! Sack breakfast due to Flu! Pool closed;but, otherwise alright considering
flights out begin way before amenities do. Many people stay because the ease of airport transportation. Face it its not because the pool. But they dont begin ( shuttle, breakfast) until long after travelers need to head out.
Everything was fine except the location. It’s at the end of the runway. It’ll keep you up at night
Best Western McCarran Inn places you within a 15-minute stroll of popular sights such as University of Nevada, Las Vegas and Thomas and Mack Center. This 100-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free buffet breakfast is offered each morning.
All 100 air-conditioned accommodations feature sitting areas. Guests can expect free WiFi and 40-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, free weekday newspapers, and free local calls.
Guests of Best Western McCarran Inn have access to an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and tours or tickets. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.
The ac didn’t work at all so it was 90 in the room and when called front desk they were no help
It saddens us to see your comments. We are sorry if you were having any issues with the A/C and if your concerns were not amended. We will look into the matter further and address your claims with our team.