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Westgate Las Vegas Resort & Casino

4.0 out of 5.0

Recent guest reviews

I liked that the monorail stopped there Slow elevators in East Tower. Seemed like only 1was working

Time share property ppl were a little aggressive with there sales ...LOVED the bath tub it was wonderful room was wonderful and property was wonderful pool area was wonderful staff was great with even better customer service

I liked everything but the timeshare people were really pushy and annoying.

The hotel staff were amazing and everyone was so polite and helpful. The hotel itself had a lot of amenities and was not on the strip but close enough that it was easy to commute especially since the tram station was at the hotel.

Everything was good.. only thing was our room was a littler warmer then we would of wanted like the ac was not cooling well..

The room was terrible, the bathroom smelled of mildew no toilet tissue in the bathroom. Mold on the bathtub and the beds were hard/very uncomfortable. The customer service was nice and they refunded our money when we brought this issue to their attention

Limited WiFi and limited breakfast compared to other places. Also, the services are too slow.

Upgrade ASAP! Although it looks pretty the water never gets hot and the heater never works. Have stayed here many times in the past and have loved it but the building needs a massive structural upgrade. 1960's plumbing and ac/heating units just won't cut it. Aside, the staff is friendly for the most part and the property itself is very clean and pretty, love how they play off the history but for the sake of Elvis make some upgrades.

City transportation was convenient. The pool bathroom where not well maintained.

The valet parking and front desk staff were wonderful. The lobby entrance is elegant. The rooms are in need of attention. The Elvis rooms have lamps with crystals on the, which are missing quite a few. I suspect they’ve been stolen over time by guests. No coffee pot, no microwave, but there was a refrigerator. WiFi is $16/day unless you paid the lovely Las Vegas “resort fee”, which varies based on where you stay. But the front desk staff were exceptional and kind. They were worth any disappointment I had.

Room was extremely noisey. Elevator sounded like a train or roller coaster in the room. There is no way, such a nice hotel should not have properly dampened the outside noise in their rooms. Also, I was in an upgraded signature room.

We were assigned to a handicpaped room for no reason. The facility, furniture and decorations are too old.

3000 Paradise Road Las Vegas NV

Hotel highlights

  • Walking distance to Las Vegas Convention Center and SLS Las Vegas Casino
  • Free in-room WiFi
  • Free valet and self parking
  • Onsite dining

Westgate Las Vegas Resort & Casino places you within a 15-minute stroll of popular sights such as Las Vegas Convention Center and SLS Las Vegas Casino. This 2956-room, 4-star hotel welcomes business and leisure travelers with a full-service spa, a casino, and 10 restaurants.


Dining

Relish the American cuisine at Edge Steakhouse, one of 10 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the 2 coffee shops/cafés. Buffet breakfast is offered for a fee each morning from 6:00 AM to 1:00 PM.


Rooms

Guests can expect free WiFi and 60-inch an LED TV with pay movies. The bathroom offers hair dryers and free toiletries. Other standard amenities include a refrigerator, a safe, and a phone.


Property features

Guests of Westgate Las Vegas Resort & Casino have access to a full-service spa, a casino, and an outdoor pool. Free valet and self parking are available, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include a spa tub, outdoor tennis courts, and WiFi in public areas.

Room options

Room, 2 Queen Beds, View (Luxe)

Queen 2 | Sleeps 4

Signature Room (Concierge Level)

King 1 | Sleeps 4

Signature Room

King 1 | Sleeps 4

Guest reviews for Westgate Las Vegas Resort & Casino

Everyone (416) Couples (9) Family (13) Other (2)
4
Everyone

By on Apr 22, 2019

3
Everyone

By on Apr 19, 2019

4
Families

I liked that the monorail stopped there Slow elevators in East Tower. Seemed like only 1was working

By on Apr 18, 2019

4
Partner Couples

Time share property ppl were a little aggressive with there sales ...LOVED the bath tub it was wonderful room was wonderful and property was wonderful pool area was wonderful staff was great with even better customer service

By on Apr 18, 2019

4
Everyone

I liked everything but the timeshare people were really pushy and annoying.

By on Apr 15, 2019

Review comment responded on Apr 16, 2019

Dear Guest, Thank you for sharing your valuable feedback with us! We take pride in the accommodations and exciting activities we offer our guests, as we strive to deliver the best vacation experience possible. We hope that you will visit us again in the near future so that we may continue to exceed your expectations. Regards, Kai

5
Partner Couples

The hotel staff were amazing and everyone was so polite and helpful. The hotel itself had a lot of amenities and was not on the strip but close enough that it was easy to commute especially since the tram station was at the hotel.

By , from Colorado Springs, CO on Apr 12, 2019

Review comment responded on Apr 16, 2019

Dear Guest, We could not be more excited to read your great review and hear that you have such a fantastic opinion of our property. The location of our resort provides access to a plethora of dining and leisure options that guest have available to them both on and off-site. Our goal is to deliver a vacation experience like no other, and we are happy that we could comfortably satisfy your needs. We truly look forward to our next opportunity to welcome you back and continue to exceed your expectations! Regards, Kai

5
Everyone

By on Apr 12, 2019

Review comment responded on Apr 14, 2019

Thank you for being our guest. We appreciate your feedback and look forward to future visits! Kind regards, Courtney

5
Everyone

By on Apr 11, 2019

Review comment responded on Apr 11, 2019

Thank you for rating the Westgate Las Vegas Resort & Casino. We are glad you enjoyed your time with us, and we invite you to visit again soon! Sincerely, Trina

4
Partner Couples Families

Everything was good.. only thing was our room was a littler warmer then we would of wanted like the ac was not cooling well..

By on Apr 8, 2019

Review comment responded on Apr 11, 2019

Thank you for choosing to visit the Westgate Las Vegas Resort & Casino. We regret to learn of any issues you may have had with the air conditioning in your unit and do hope that you shared this with our front desk. We trust you enjoyed your stay with us otherwise, and we hope to see you again soon! Regards, Trina

1
Family with small children

The room was terrible, the bathroom smelled of mildew no toilet tissue in the bathroom. Mold on the bathtub and the beds were hard/very uncomfortable. The customer service was nice and they refunded our money when we brought this issue to their attention

By on Apr 8, 2019

Review comment responded on Apr 11, 2019

Thank you for leaving a review about your visit. We are saddened to read that your experience here was not a positive one. We sincerely apologize for the inconvenience caused by the issues with your room, as we have routine inspection procedures in place to avoid such oversights. We take your concerns seriously and will be sharing them with our management team. We hope we will have the opportunity to welcome you back during a future visit. Regards, Trina

Westgate Las Vegas Resort & Casino

3000 Paradise Road, Las Vegas, NV 89109