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Westgate Las Vegas Resort & Casino

4.0 out of 5.0

Recent guest reviews

Perfect location everything is the closer activity and more

It was good, food was good , Customer service was good.

Stayed 2 nights. the best thing about my stay was the casino area and staff overall. The hotel and room has room for improvement. Staff are very accommodating and timely , I felt all my needs were being met. Tub drain was backed up so water would always feel the tub while showering. Also mold in the bathroom. Cable was very limited.. overall I feel like I got what I paid for. My stay was not bad, but I'm sure you can all and some from another location.

We had a great time! The Westgate is very nice and comfortable.

Good sports bar, friendly staff, cheap and clean. Right down the street from the strip. I would recommend. Also this was my 8th time in Vegas and the first time I didn't stay on the strip.

very comfortable hotel. Well organized and efficient

Very nice hotel. Front desk lady was really helpful. Room very nice and spacious

Is incredible how you can wait 20 minutes to get in on the elevators!!!!!

The staff was great but they had no control over their guest. When I walked in and looked around to check out the guest that was checking in and I knew I made a mistake in coming to stay here. The guest were loud 24 hours in the hallways yelling, cursing and hitting the walls and you got the same when they were in their rooms. The elevators were no different.

It was nice place to stay. I would recommend to others

It was ok only we tolorated the smell and dam drawers that were opened

Nice, friendly staff. Very accommodating. The views were amazing. We loved that they served nice ice cold water fused with lemons for the extremely Hot, and Humid weather!

The hotel is kinda out dated and the elevators are terrible! We wait 20 minutes to get to the room and another 30 minutes to get down stairs to check out. When we went to checkout the lady was rude when I brought this to her attention. Will not be back!

This is not a 4 star hotel! The room was supposedly updated but I could not see anything what would warrant that. I do not know where I would begin with the room description from leaking water in the tub to terrible calking job in the bathroom to dented furniture to crucket lamps to terrible paint stains, bathroom tissue in the celling instead of a light to fill the whole... Only 3 elevators out of 6 were working in central tower so we had to wait 10+ minutes for an elevator and when it came it is was so crowded you can forget about personal space. They are trying to sell you time share every time you pass by. This was my worst hotel stay I have experienced and will never return. Resort fee? Where is the resort?

From the moment i got there the staff was very helpful.Love the casino and restaurants.

Very nice fitness center, ample towels in the room. Friendly staff

Very nice place, only downside was too few working elevators around the holiday, longer waits, everything else was wonderful. Right on the tram line which is convenient. We bought into their travel club since it seems like a great deal.

Faucet leaked all night, complained they ignored it. Tv would not turn off remote was dead..no buttons on tv staff ignored complaint. Drunk people yelling in the hall staff ignored

GOOD LOCATION CLOSE TO MONORAIL. A LITTLE BIT DISAPPOINTING THAT THERE IS A LOT OF SMOKE SMELL.

Great staff service, wonderful breakfast buffet. Thanks!

Room options

Concierge Level (Newly Remodeled)

Full 2 | King 1 | Sleeps 4

Signature Room (Newly Remodeled)

Full 2 | King 1 | Sleeps 4

Guest reviews for Westgate Las Vegas Resort & Casino

Everyone (276) Couples (583) Business (325) Family (245) Other (218) Friends (181)
5

5 stars

Everyone

Perfect location everything is the closer activity and more

By , from miami on Sep 20, 2017

4

nice , great good.

Everyone

It was good, food was good , Customer service was good.

By , from sterling heights , muchigan on Sep 18, 2017

2
Everyone

Stayed 2 nights. the best thing about my stay was the casino area and staff overall. The hotel and room has room for improvement. Staff are very accommodating and timely , I felt all my needs were being met. Tub drain was backed up so water would always feel the tub while showering. Also mold in the bathroom. Cable was very limited.. overall I feel like I got what I paid for. My stay was not bad, but I'm sure you can all and some from another location.

By on Sep 15, 2017

Review comment responded on Sep 18, 2017

Thank you for taking a moment to leave a review. We are so happy to hear that you enjoyed our casino, while our staff provided you with excellent service. We do hope that our front desk staff was made aware of any housekeeping and maintenance issues to be addressed. We hope to exceed all your expectations on your next visit to our property! Sam

5
Everyone

We had a great time! The Westgate is very nice and comfortable.

By , from St. George, Utah on Sep 14, 2017

Review comment responded on Sep 18, 2017

Cori, thank you for the great review. We are delighted to hear that you had a comfortable stay and that you enjoyed our different amenities. We invite you back, and we hope to see you again soon! Sam

5

just as nice as hotels on the strip

Everyone

Good sports bar, friendly staff, cheap and clean. Right down the street from the strip. I would recommend. Also this was my 8th time in Vegas and the first time I didn't stay on the strip.

By on Sep 13, 2017

Review comment responded on Sep 15, 2017

Thank you for posting such great review of the Westgate Las Vegas Resort and Casino. We are thrilled to learn your time with us was splendid, and we look forward in welcoming you back soon! Nicole

5

clean nice hotel

Everyone

very comfortable hotel. Well organized and efficient

By on Sep 13, 2017

Review comment responded on Sep 15, 2017

We are delighted that you had a great stay with us at the Westgate Las Vegas Resort and Casino. It thrills us to hear that you thought we had a great location and comfortable room accommodations. We look forward to seeing you again next time you travel to the Las Vegas area. Nicole

5

nice hotel

Everyone

Very nice hotel. Front desk lady was really helpful. Room very nice and spacious

By on Sep 13, 2017

Review comment responded on Sep 15, 2017

Thank you for choosing the Westgate Las Vegas Resort and Casino. We appreciate your comments and are glad you found us to be a great value. Making memorable stay experiences with our valued guests is what we do best! We invite you back and hope to see you again very soon. Nicole

4

elevators

Everyone

Is incredible how you can wait 20 minutes to get in on the elevators!!!!!

By on Sep 11, 2017

Review comment responded on Sep 14, 2017

Thank you for your feedback on our elevators. We do apologize for any inconvenience they may have caused. We trust you enjoyed your stay with us otherwise and hope to see you again soon! Anja

1

overall

Everyone

The staff was great but they had no control over their guest. When I walked in and looked around to check out the guest that was checking in and I knew I made a mistake in coming to stay here. The guest were loud 24 hours in the hallways yelling, cursing and hitting the walls and you got the same when they were in their rooms. The elevators were no different.

By on Sep 11, 2017

Review comment responded on Sep 15, 2017

Thank you for taking the time to point out issues that affected your stay at Westgate Las Vegas Resort and Casino. It seems we have failed to serve you the way you deserve. That is unacceptable. We will take your feedback into account as we work toward improving the way we do business. It is our hope you will give us another opportunity to serve you in the future. Nicole

3
Everyone

It was nice place to stay. I would recommend to others

By on Sep 11, 2017

Review comment responded on Sep 15, 2017

Thank you for sharing your experience of your stay at Westgate Las Vegas Resort and Casino. We love hearing that you appreciated the resort amenities. It is good to know that although there were some areas that needed improvement, your stay was enjoyable and you would recommend others to stay with us. Know that we are thankful for the trust you have placed on us and we are working hard to push ourselves to the next level. Nicole