Skip to main content
Beginning of main content

Westgate Las Vegas Resort & Casino

4.0 out of 5.0

Westgate Las Vegas Resort & Casino

4.0 out of 5.0

Recent guest reviews

The room we got was end the end unit and for some reason the heat didn’t work . When we took a shower the shower tub would drain super slow so we had to shower in a tub full of water.. I called and complained about the heater not working and asked for at least extra blankets or to move room and was told I couldn’t do that. Not usually the one to complain but me and my girlfriend were freezing all night and morning

Everything was fine. We arevery satisfying thank you.

Everything was great but there were loud sounds in the venting system above my room every couple hours and I was not informed of the full price until I arrived at the hotel to checkin

Love this hotel and will be returning. Friendly staff Great restaurants for is good

The email confirmation details did not include which Tower my room was in, which meant not knowing which parking garage to go to. From the garage I did park in, the closest entrance of the hotel had some signs but they were not as clear on where to check-in, just pointing to a lot of shops along the hallway.

Bad service for sure very bad they have a sign tou leaving at 12pm and the hosekeping went at 11am

The hotel need a refresh. The room was dated. About 10:30am on my check out day, I tried to go downstairs but the main elevators on my floor were not working so I had to use the staff elevator. Upon leaving the room at 11, I wanted to double check to see if I left something, but they had deactivated the door and I wasn't able to get back in (I was told my VIP privilege allowed me to check out at 1 (luckily I found what I was looking for later in my bag).

we had a great time, staff was great. buffet was also excellent!

No working AC. 4 calls for service in 3 days. Last day water was shut off for an emergency. Was however given a new room to shower prior to checkout. Had one nights resort fee voided for AC problem.

Casino was fine. Spent $30/day extra for “upgraded” room at check in....nothing upgraded about it. On the last morning while showering, the water completely cut off halfway through. When letting the staff know at check out they didn’t even seem to care.

Bathroom shower had no hot water or pressure. Rooms were not clean as well.

television/movies didn't work? after contacting the front desk/maintenance 6x over 24 hours, it did not get fixed! finally asked for a new room... initially denied by the "supervisor"... until she found a "lesser room"? also the toilet backed up? very disappointed with treatment there !!!

Everything was pretty much great other than anytime you talk to a staff member they would answer your question but then try and get you to sign up for some 90 min presentation that I’m sure is selling you something ! That was kind of annoying!

Good straff and nice facilities. However the rooms are connected by a locked door, and our room was quite smelly from the food being eaten next door.

It was a great stay will be back we got the orbitz vip it works out well thank u

Room was too close to the elevator, very, very noisy!

Good spot for an affordable long weekend stay. A bit far from the strip, not really walking distance though the monorail is convenient.

The only place we will stay in Vegas! It’s always an incredible experience..

3000 Paradise Road Las Vegas NV

Hotel highlights

  • Free in-room WiFi
  • Free valet parking
  • Onsite dining
  • Spa

Westgate Las Vegas Resort & Casino places you within a 5-minute drive of popular sights such as Las Vegas Convention Center and SLS Las Vegas Casino. This 2956-room, 4-star hotel welcomes business and leisure travelers with a full-service spa, a casino, and 10 restaurants. Near the airport, it's also near Fashion Show Mall and High Roller.


Dining

Relish the American cuisine at Edge Steakhouse, one of 10 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the 2 coffee shops/cafés. Start each morning off right with cooked-to-order breakfast served for a fee.


Rooms

Guests can expect free WiFi and 60-inch an LED TV with pay movies. The bathroom offers hair dryers and free toiletries. Other standard amenities include a refrigerator, a safe, and a phone.


Property features

Guests of Westgate Las Vegas Resort & Casino have access to a full-service spa, a casino, and an outdoor pool. There's free valet parking and limo/town car service. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Other amenities at this spa hotel include a spa tub, outdoor tennis courts, and WiFi in public areas.

Room options

Signature Room (Concierge Level)

King 1 | Sleeps 4

Signature Room

King 1 | Sleeps 4

Guest reviews for Westgate Las Vegas Resort & Casino

Everyone (378) Family (3) Other (2)
5
Families

Everything was fine. We arevery satisfying thank you.

By , from Salt lakecity on Feb 11, 2019

2
Friends

Everything was great but there were loud sounds in the venting system above my room every couple hours and I was not informed of the full price until I arrived at the hotel to checkin

By on Feb 11, 2019

5
Families

Love this hotel and will be returning. Friendly staff Great restaurants for is good

By on Feb 11, 2019

3
Everyone

The email confirmation details did not include which Tower my room was in, which meant not knowing which parking garage to go to. From the garage I did park in, the closest entrance of the hotel had some signs but they were not as clear on where to check-in, just pointing to a lot of shops along the hallway.

By , from Las Vegas on Feb 4, 2019

1
Everyone

Bad service for sure very bad they have a sign tou leaving at 12pm and the hosekeping went at 11am

By on Feb 3, 2019

3
Everyone

The hotel need a refresh. The room was dated. About 10:30am on my check out day, I tried to go downstairs but the main elevators on my floor were not working so I had to use the staff elevator. Upon leaving the room at 11, I wanted to double check to see if I left something, but they had deactivated the door and I wasn't able to get back in (I was told my VIP privilege allowed me to check out at 1 (luckily I found what I was looking for later in my bag).

By on Feb 1, 2019

5
Everyone

we had a great time, staff was great. buffet was also excellent!

By , from Los Angeles on Jan 30, 2019

Review comment responded on Jan 31, 2019

Keke, Thank you very much for your fantastic review! We are delighted to hear that you had an amazing time at the Westgate Las Vegas Resort and Casino. We invite you back next time you visit the area. Best Regards, Jackie

4
Everyone

No working AC. 4 calls for service in 3 days. Last day water was shut off for an emergency. Was however given a new room to shower prior to checkout. Had one nights resort fee voided for AC problem.

By on Jan 30, 2019

Review comment responded on Jan 31, 2019

Mark, Thank you for taking a moment to share your experience at Westgate Las Vegas Resort and Casino. Even though your overall stay was pleasant, it does concern us that things did not go as expected. We know that some things can’t be anticipated during any stay, so we are glad to hear that our team was able to make things right and provide a more positive experience. It is our hope that you will allow us the honor hosting more excellent stays in the future. Best Regards, Jackie

3
Everyone

Casino was fine. Spent $30/day extra for “upgraded” room at check in....nothing upgraded about it. On the last morning while showering, the water completely cut off halfway through. When letting the staff know at check out they didn’t even seem to care.

By on Jan 29, 2019

Review comment responded on Jan 30, 2019

Thank you for taking the time to point out issues affecting your stay at Westgate Las Vegas Resort and Casino. Clearly, we did not deliver as promised with regard to repairs and maintenance needed throughout the property. We regret to have inconvenienced you and have forwarded your concerns to management. We appreciate that you enjoyed some aspects of our resort and will remain committed to making sure you are satisfied with every aspect of your future visits. Best Regards, Jackie

3
Everyone

Bathroom shower had no hot water or pressure. Rooms were not clean as well.

By on Jan 29, 2019

Review comment responded on Jan 30, 2019

Thank you for sharing your experience at Westgate Las Vegas Resort and Casino. Even though your overall stay was pleasant, we are sad to hear that you had a less than excellent experience. We appreciate your feedback and will continue to strive to make future stays an experience to remember fondly. Best Regards, Jackie

Westgate Las Vegas Resort & Casino

3000 Paradise Road, Las Vegas, NV 89109