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Sleep Inn & Suites Jacksonville West

2.5 star property
Hotel in Jacksonville with free breakfast and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for Sleep Inn & Suites Jacksonville West

Lobby
Free daily continental breakfast
In-room safe, desk, iron/ironing board, free WiFi
Lobby
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
6535 Ramona Blvd, Jacksonville, FL, 32205
  • Place, Merrett Park
    ‪13 min walk‬
  • Place, Normandy Lane Plaza Shopping Center
    ‪17 min walk‬
  • Place, Normandy Mall Shopping Center
    ‪2 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Jacksonville

Located in Northwest, Sleep Inn & Suites Jacksonville West is within a mile (2 km) of sights such as Normandy Lane Plaza Shopping Center and Gateway Shopping Center. This 55-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Merrett Park - 13 min walk - 0.7 miles
  • Normandy Lane Plaza Shopping Center - 17 min walk - 0.9 miles
  • Normandy Mall Shopping Center - 2 min drive - 1.5 miles
  • Jacksonville Naval Air Station - 17 min drive - 16.0 miles
  • St. Johns Town Center - 22 min drive - 20.1 miles

Getting around

  • Jefferson Station - 8 min drive
  • Jacksonville Station - 15 min drive
  • Savannah - Hilton Head International Airport (SAV) - 128 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Burger King - ‬16 min walk
  • ‪Panda Express - ‬20 min walk
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Hardee's - ‬8 min walk

About this property

Sleep Inn & Suites Jacksonville West

Hotel in Jacksonville with free breakfast and a seasonal outdoor pool
Guests of Sleep Inn & Suites Jacksonville West enjoy access to free WiFi in public areas, a business center, and a seasonal outdoor pool. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a computer station, laundry facilities, and a vending machine.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Comfort Suites West Jacksonville
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  • Breakfast included
  • Pet friendly
  • Parking included
7.6 out of 10, Good, 564 reviews
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Dec 24 - Dec 25
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 21 to September 30.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Sleep Inn Hotel Jacksonville
Sleep Inn Jacksonville
Sleep Inn Jacksonville Hotel
Sleep Inn Suites Jacksonville
Sleep Inn Suites Jacksonville
Sleep Inn & Suites Jacksonville West Hotel
Sleep Inn & Suites Jacksonville West Jacksonville
Sleep Inn & Suites Jacksonville West Hotel Jacksonville

Frequently asked questions

Is a free cancellation option available at Sleep Inn & Suites Jacksonville West?

Sleep Inn & Suites Jacksonville West offers free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

What's there to see around Sleep Inn & Suites Jacksonville West?

This hotel is situated in Northwest within a short 15-minute walk of Normandy Lane Plaza Shopping Center. You'll also find Gateway Shopping Center and Jacksonville-Baldwin Rail Trail within a short drive.

Is parking available on site at Sleep Inn & Suites Jacksonville West?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Sleep Inn & Suites Jacksonville West have a casino at the property?

No, Sleep Inn & Suites Jacksonville West doesn't have a casino.

Is there an indoor pool at Sleep Inn & Suites Jacksonville West?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8:00 AM and 8:00 PM and the seasonal pool will be open from May 21 until September 30.

What amenities will couples enjoy at Sleep Inn & Suites Jacksonville West?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a seasonal outdoor pool and free breakfast.

Does Sleep Inn & Suites Jacksonville West have a hot tub?

No, this hotel doesn't have a spa tub.

Does Sleep Inn & Suites Jacksonville West have a restaurant with a breakfast menu?

Sleep Inn & Suites Jacksonville West offers free continental breakfast each morning though there is no restaurant.

Does Sleep Inn & Suites Jacksonville West allow pets to stay for free?

No, pets aren't allowed at Sleep Inn & Suites Jacksonville West.

Are there connecting rooms at Sleep Inn & Suites Jacksonville West?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Sleep Inn & Suites Jacksonville West?

The closest major airport to Sleep Inn & Suites Jacksonville West is Jacksonville International Airport (JAX), which is 17.8 mi away (22 minutes by car). Another top airport is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is located 23.3 mi away (29-minute drive).

Can I book a room with a balcony at Sleep Inn & Suites Jacksonville West?

No, there aren't any guestrooms with balconies at Sleep Inn & Suites Jacksonville West.

Sleep Inn & Suites Jacksonville West Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 194 out of 561 reviews
Rating 8 - Good. 174 out of 561 reviews
Rating 6 - Okay. 89 out of 561 reviews
Rating 4 - Poor. 49 out of 561 reviews
Rating 2 - Terrible. 55 out of 561 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

John, douglasville

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
Great staff, building could use a little more maintenance. My shower didn't work correctly. That being said, for the price, I was very happy. Have stayed there a few times while in town for work.
Stayed 1 night in Sep 2025

6/10 Okay

Ila

Traveled with group
Liked: Staff & service

Where is my air freshener?

The room was clean, but it smelled.
Stayed 1 night in Sep 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 4 nights in Aug 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 2 nights in Aug 2025

8/10 Good

Jamie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Pre-Cruise Stay

This hotel was on our route to the cruise port in Jacksonville. All staff we came in contact with were very friendly and helpful. The free breakfast was delicious. I would stay here, again.
Stayed 1 night in Aug 2025

4/10 Poor

Mackenzie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Cessalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service at the front desk was great!
Stayed 1 night in Jul 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Paula

Stayed 1 night in Jul 2025

10/10 Excellent

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
Front desk was awesome nice comfy clean rooms... recommended 💯 percent
Stayed 3 nights in Jun 2025

2/10 Terrible

Ramon, Lake Worth

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Joy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The front staff, check in & out were great. The hallway to the room was dark, dirty & smelled. The room had many, many large stains on the carpet in common area and between the beds. The air conditioner was leaking on the carpet from the unit to the bed in a huge sopping wet spot. The bathroom walls were crumbing at the edge of the tub. When showering, the drain did NOT drain, leaving me standing in mid calf water until my shower was done. It did eventually drain so my husband could shower but the same happened to him. The shower curtain had stains or mildewed in multiple places. There was mold around the ceiling around the tub area. The only positive was the staff and the shower head.
Stayed 1 night in Jun 2025

2/10 Terrible

Jamie

Disliked: Cleanliness, property conditions & facilities
The hotel was dirty and smelled really bad. When we got on the elevator to go to our room a prostitue was getting off. We booked for two days but canceled the second because of the condition of the place.
Stayed 2 nights in May 2025

10/10 Excellent

Dyna

Traveled with family and small children, Traveled with family
Everything was great
Stayed 1 night in May 2025

8/10 Good

Genie

Traveled with group
Liked: Amenities, property conditions & facilities
It's was good
Stayed 2 nights in May 2025

10/10 Excellent

Noahlani

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
all staff was friendly, kind, and courteous. breakfast was good and included a waffle machine that has original and red velvet waffles, biscuits & gravy, sausage, boiled eggs, fruit, yogurts & cereal.
Stayed 1 night in May 2025

10/10 Excellent

Cain

Stayed 1 night in Apr 2025

10/10 Excellent

Amy

N
Stayed 1 night in May 2025

8/10 Good

Doug

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good room

Stayed 1 night in Apr 2025

4/10 Poor

Daibaby

Disliked: Staff & service, amenities
The room itself was ok.. Tv can be updated.The carpet and sofa could use a deep cleaning as well. I didn't like the fact the staff said u couldn't have guest.. That was strange to me.. I was visiting from out of town so I do catch up with old friends when I visit Jacksonville. Even when I doordashed they wouldn't allow the delivery to drop my food off to my room.... The amount of money I paid I feel as if I could have had a better stay experience. I wanted to utilize the pool..it was open but full of leaves sadly... Overall I rate this hotel a 1 star.. Not to mention some of the rude staff... Personally my experience wasn't the best but I know I won't book there again.
Stayed 3 nights in Apr 2025

2/10 Terrible

jua lita

Traveled with partner
Disliked: Property conditions & facilities
I did not check in and neither did the two ladies who flew in from Georgia for the same gospel concert. The area was sketchy they had unsavory people meandering around. It was behind a convenience store that had loitering. It was a 0/10. I left and booked the holiday inn 2 miles.
Stayed 1 night in Apr 2025

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff; great rooms, outstanding beds.
Stayed 1 night in Apr 2025

10/10 Excellent

Alexander, Jenkintown

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel near interstate 10
Stayed 1 night in Mar 2025

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