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The Whitehall Houston

4.0 star property
Hotel with an outdoor pool, near Toyota Center
VIP Access

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Photo gallery for The Whitehall Houston

Lobby sitting area
Interior
Interior
Cocktail bar
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1700 Smith St, Houston, TX, 77002
  • Place, Toyota Center
    ‪13 min walk‬
  • Place, Downtown Aquarium
    ‪17 min walk‬
  • Place, Daikin Park
    ‪20 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪22 min drive‬
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Room options

View all photos for Executive Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 1 King Bed

8.4 out of 10
Very good
(27 reviews)
  • City view
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(55 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room

9.2 out of 10
Wonderful
(40 reviews)
  • City view
  • 260 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 260 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, Mobility Accessible (Wheelchair Accessible)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room, Mobility Accessible (Wheelchair Accessible)

8.4 out of 10
Very good
(14 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 485 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Presidential Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 676 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (H-Level)

Room, 1 King Bed, Non Smoking (H-Level) | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (H-Level)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (H-Level)

Room, 2 Double Beds, Non Smoking (H-Level) | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking (H-Level)

  • Sleeps 4
  • 2 Double Beds

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Exterior

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.0 out of 10, Very Good, 1,000 reviews
$103 nightly
The price is $121
Feb 17 - Feb 18
Total with taxes and fees
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About the neighborhood

Houston

Located in Downtown Houston, The Whitehall Houston is within a mile (2 km) of popular sights such as Toyota Center and Downtown Aquarium. This 4-star hotel welcomes guests with 259 rooms and conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • House of Blues Houston - 10 min walk - 0.6 miles
  • Toyota Center - 13 min walk - 0.7 miles
  • Downtown Aquarium - 17 min walk - 0.9 miles
  • Daikin Park - 20 min walk - 1.1 miles
  • George R. Brown Convention Center - 2 min drive - 1.7 miles

Getting around

  • M. D. Anderson Station - 5 min drive
  • Downtown Transit Center Station - 8 min walk
  • George Bush Intercontinental Airport (IAH) - 30 min drive

Restaurants

  • ‪NUA Thai - ‬6 min walk
  • ‪Gyu-Kaku Japanese BBQ - ‬6 min walk
  • ‪Benihana - ‬7 min walk
  • ‪Christian's Tailgate Bar & Grill - ‬5 min walk
  • ‪Starbucks - ‬6 min walk

About this property

The Whitehall Houston

Hotel with an outdoor pool, near Toyota Center
At The Whitehall Houston, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 45 per night, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, a conference center, and a 24-hour business center.
TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Tempur-Pedic beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include free weekday newspapers, safes, and phones.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 1 mi
  • Limo/town car service
  • Valet parking on site (USD 45 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buffalo Bayou Coffee
  • Part & Parcel

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per accommodation, per stay
  • Dogs only
  • Pet weight must not exceed 50 lbs per pet
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 15 per person
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

Frequently asked questions

Is a free cancellation option available at The Whitehall Houston?

The Whitehall Houston provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at The Whitehall Houston?

As of Feb 12, 2026, prices found for a 1-night stay for 2 adults at The Whitehall Houston on Feb 13, 2026 start from $177.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around The Whitehall Houston?

This hotel is situated in Downtown Houston within a short 15-minute walk of Toyota Center and also 19 minutes on foot from Downtown Aquarium. You'll also find Daikin Park and Westheimer Road within a short drive.

Is there parking available at The Whitehall Houston?

Yes, valet parking is offered for USD 45 per night with in/out privileges.

Does The Whitehall Houston feature a casino on the premises?

No, The Whitehall Houston doesn't have a casino.

Will I find an indoor pool at The Whitehall Houston?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at The Whitehall Houston?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at The Whitehall Houston?

No, there isn't a spa tub at this hotel.

Does The Whitehall Houston have a restaurant with a breakfast menu?

Yes, The Whitehall Houston serves a full breakfast for a surcharge each morning at Part & Parcel.

Will The Whitehall Houston allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Whitehall Houston for a fee of USD 75.00 per accommodation, per stay. The property also provides food and water bowls.

Does The Whitehall Houston have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from The Whitehall Houston?

The closest major airport to The Whitehall Houston is Houston William Hobby Airport (HOU), which is 11 mi away (30 minutes by car). Another top airport is Houston, TX (EFD-Ellington Field), which is located 18.4 mi away (24-minute drive).

Can I book a room with a balcony at The Whitehall Houston?

No, at The Whitehall Houston, there aren't any guestrooms that list a balcony.

The Whitehall Houston Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1230 out of 1997 reviews
Rating 8 - Good. 357 out of 1997 reviews
Rating 6 - Okay. 198 out of 1997 reviews
Rating 4 - Poor. 94 out of 1997 reviews
Rating 2 - Terrible. 118 out of 1997 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Kathy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Sean, Tinton Falls

Stayed 4 nights in Nov 2025

8/10 Good

Anita, Gainesville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 3 nights in Nov 2025

2/10 Terrible

Adnnan

Stayed 4 nights in Oct 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The noise from the service elevator and AC was unbearable; we couldn't sleep at all. The front desk told us the service elevator would be shut off after 10am, but nope, it was on all night.
Stayed 2 nights in Nov 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Not a lot of dining options near property. Gym was ok too
Stayed 2 nights in Oct 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities
The room clean and staff is ready to help.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities
Staff performed well (as should be expected in an upscale hotel). Room was spacious and clean, quieter than many downtown hotels.
Stayed 1 night in Nov 2025

10/10 Excellent

Michele

Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 1 night in Nov 2025

10/10 Excellent

Aram

Business traveler
Liked: Cleanliness, staff & service, amenities
Great hotel, this is our second stay in the same hotel. We were in business trip there
Stayed 5 nights in Sep 2025

10/10 Excellent

PAVEL

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 2 nights in Nov 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Great service at bar from James! Room clean place was beautiful
Stayed 3 nights in Oct 2025

10/10 Excellent

Jayshawn

Stayed 2 nights in Nov 2025

10/10 Excellent

Jerard

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Great staff and room was super clean!
Stayed 1 night in Nov 2025

4/10 Poor

Abigail

Business traveler, Traveled with partner
Liked: Property conditions & facilities
The Ac to the room wasn’t working.. the light in the restroom wasn’t working. The fridge was cooling. I was there 2 weekends ago and everything was perfect idk about this past weekend.
Stayed 1 night in Nov 2025

10/10 Excellent

Darryl

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff, Kelvin and Shirley, were very friendly and helpful. The room was comfortable and the shower had excellent water pressure. Close to a lot of good restaurants also.
Stayed 1 night in Nov 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place to stay with family
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Stayed 2 nights in Oct 2025

10/10 Excellent

Kelli

This hotel was incredible!
Stayed 2 nights in Oct 2025

10/10 Excellent

Anothen

Liked: Cleanliness, staff & service, amenities
I have stayed in many hotels all over the world, the staff here are some of the most courteous and helpful I have ever encountered.
Stayed 3 nights in Oct 2025

8/10 Good

Randy

Stayed 1 night in Oct 2025

10/10 Excellent

Jadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay!!
Stayed 3 nights in Oct 2025

6/10 Okay

Eleno

Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 3 nights in Oct 2025

10/10 Excellent

Milynda

Business traveler
Liked: Cleanliness, property conditions & facilities
I was in room 921 and the room was very spacious and had a nice view.
Stayed 3 nights in Oct 2025

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