The Whitehall Houston

Hotel with free local shuttle, near Toyota Center

VIP Access

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Stunning urban skyline with sleek, contemporary architecture and lush greenery.

Relax by the pool surrounded by lush greenery and shaded seating areas.

Relax in a stylish patio area surrounded by trees, perfect for unwinding in the city.

Relax in a spacious interior with a high ceiling and city views, surrounded by comfortable seating and lush greenery.

Experience the grandeur of this elegant space, featuring high ceilings, large windows, and polished floors.

Overview
Rooms
Location
Policies

Very good

Popular amenities

Housekeeping
Bar
24/7 front desk

Explore the area

1700 Smith St, Houston, TX, 77002

Toyota Center
‪13 min walk‬
Daikin Park
‪20 min walk‬
George R. Brown Convention Center
‪2 min drive‬
Houston, TX (IAH-George Bush Intercontinental)
‪26 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Room options

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 1 King Bed

Excellent

240 sq ft
Sleeps 2
1 King Bed

Executive Room, 1 King Bed

Excellent

240 sq ft
City view
Sleeps 2
1 King Bed

Standard Double Room, Mobility Accessible

Very good

400 sq ft
Sleeps 4
2 Double Beds

Executive Double Room, 2 Double Beds

Exceptional

260 sq ft
Sleeps 4
2 Double Beds

Presidential Suite

Exceptional

676 sq ft
Sleeps 4
1 King Bed

Standard Double Room, 2 Double Beds

Wonderful

260 sq ft
City view
Sleeps 4
2 Double Beds

Deluxe Room, 1 King Bed

Exceptional

430 sq ft
City view
Sleeps 2
1 King Bed

Deluxe Double Room

Excellent

485 sq ft
Sleeps 4
2 Double Beds

About the neighborhood

Houston

Located in Downtown Houston within a short walk of Toyota Center, The Whitehall Houston is within a mile (2 km) of other popular sights such as Downtown Aquarium. This 4-star hotel welcomes guests with 259 rooms and conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

Toyota Center - 13 min walk - 0.7 miles
Downtown Aquarium - 17 min walk - 0.9 miles
Daikin Park - 20 min walk - 1.1 miles
George R. Brown Convention Center - 2 min drive - 1.0 mile
Rice University - 6 min drive - 5.1 miles

Getting around

Houston Station - 6 min drive
Downtown Transit Center Station - 7 min walk
George Bush Intercontinental Airport (IAH) - 24 min drive

Restaurants

‪Benihana - ‬6 min walk
‪Buffalo Wild Wings - ‬5 min walk
‪Thirteen by James Harden - ‬5 min walk
‪NUA Thai - ‬5 min walk
‪Shula's Steak House - ‬6 min walk

About this property

The Whitehall Houston

Hotel with free local shuttle, near Toyota Center

At The Whitehall Houston, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 40 per night, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, a conference center, and a 24-hour business center.

TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Tempur-Pedic beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include free weekday newspapers, safes, and phones.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Languages

English, Spanish

Similar properties

Classic hotel entrance with a prominent sign and lush greenery.

Pool
Pet friendly
Free WiFi
Restaurant

$110 nightly

Jul 20 - Jul 21

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Free area shuttle up to 1 mi
Limo/town car service
Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 per person
A bar/lounge
A coffee shop/cafe
A restaurant

Restaurants on site

Buffalo Bayou Coffee
Part & Parcel

Things to do

24-hour gym
Outdoor pool
Shopping

Family friendly

Free area shuttle
Free rollaway/extra bed
In-room crib
Laundry facilities
Outdoor pool

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service

Business services

24-hour business center
Computer station
Conference center
Meeting rooms

Outdoors

Pool loungers
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Grab bar near toilet
Wheelchair accessibility
Wheelchair accessible (may have limitations)

1 building
12 floors
Ballroom
Banquet hall
Designated smoking areas

Room amenities

Bedroom

Blackout drapes
Free crib
Free rollaway/extra bed
Premium bedding
Tempur-Pedic mattress

Bathroom

Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

TV with premium cable channels

Food and drink

Limited room service

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Free weekday newspapers
Iron/ironing board
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 75.00 per accommodation, per stay
Dogs only
Pet weight must not exceed 50 lbs per pet
Pets may not be left unsupervised
Food and water bowls are available
Service animals exempt from fees

Children and extra beds

Free rollaway/extra beds are available
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for full breakfast: approximately USD 15 per person
Valet parking fee: USD 40 per night (in/out privileges)
Pet fee: USD 75.00 per accommodation, per stay
Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3 PM
Check-out: noon
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Houston Downtown

Whitehall Houston Hotel

Houston Downtown Crowne Plaza

Crowne Plaza Houston Downtown Hotel Houston

Whitehall Hotel Houston

Whitehall Houston

The Whitehall Houston Hotel

The Whitehall Houston Houston

The Whitehall Houston Hotel Houston

Frequently asked questions

Is a free cancellation option available at The Whitehall Houston?

The Whitehall Houston provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at The Whitehall Houston?

As of Jul 12, 2025, prices found for a 1-night stay for 2 adults at The Whitehall Houston on Jul 22, 2025 start from $159.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around The Whitehall Houston?

This hotel is situated in Downtown Houston within a short 14-minute walk of Toyota Center and also 18 minutes on foot from Downtown Aquarium. You'll also find Daikin Park and Houston Zoo within a short drive.

Is there parking available at The Whitehall Houston?

Yes, valet parking is offered for USD 40 per night with in/out privileges.

Does The Whitehall Houston feature a casino on the premises?

No, The Whitehall Houston doesn't have a casino.

Will I find an indoor pool at The Whitehall Houston?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is The Whitehall Houston good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at The Whitehall Houston?

No, this hotel doesn't have a spa tub.

Does The Whitehall Houston have a restaurant with a breakfast menu?

Yes, The Whitehall Houston serves a full breakfast for a surcharge each morning at Part & Parcel.

Will The Whitehall Houston allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Whitehall Houston for a fee of USD 75.00 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at The Whitehall Houston?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from The Whitehall Houston?

The closest major airport to The Whitehall Houston is Houston William Hobby Airport (HOU), which is 9.9 mi away (20 minutes by car). Another top airport is Houston, TX (EFD-Ellington Field), which is located 18.6 mi away (24-minute drive).

Can I book a room with a balcony at The Whitehall Houston?

No, there aren't any guestrooms with balconies at The Whitehall Houston.

The Whitehall Houston Reviews

8.4

Very Good

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Marina

Apr 13, 2025

Stayed 3 nights in Mar 2025

10/10 Excellent

David

Apr 13, 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Traveled with partner

Apr 13, 2025

Liked: Cleanliness, staff & service, amenities

Staff was very friendly when checking in. Even after we checked in they made sure we are ok and need anything else. Room was nice and cold which was perfect.

Stayed 1 night in Apr 2025

8/10 Good

Michael

Apr 12, 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

The property only had 1 elevator out of 4 working. This made each morning extra long as well as the afternoon.

Stayed 2 nights in Mar 2025

10/10 Excellent

Tim

Apr 12, 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Yukiyo

Apr 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Apr 2025

10/10 Excellent

Haley

Apr 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2025

10/10 Excellent

Joshua

Apr 11, 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Apr 10, 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Apr 2025

6/10 Okay

Tyrone

Apr 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Feb 2025

2/10 Terrible

Benjamin

Traveled with family

Apr 10, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

Kendrick

Apr 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Marcus

Apr 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

Jaren j

Apr 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2025

2/10 Terrible

Chynna

Traveled with partner

Apr 7, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I spent 650 dollars on a rooom for 3 night for them to put me in a room that had water falling from the ceiling . They changed my room and the next room I went to had absolutely no hot water . I called down stairs and they just brushed me off and said that they would call back and never did . I had to pay for valet Parking all three nights and the guys brought my car back with a flat tire that I had to Chang at 12 am because I went out because I’m on vacation !! The bar outside was not open, I had to go upstairs and every time I went they were rushing me because “ they’re about to close ” .and the pool was under construction . Over all it was not worth it at all . I want my money back . Everything was terrible .

Stayed 3 nights in Apr 2025

6/10 Okay

Darrell

Traveled with family

Apr 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great location to restaurants and shopping and the Toyota Center. My room was advertised as City view but I had view of the freeway? Also did not like that the pool was not available.

Stayed 2 nights in Apr 2025

10/10 Excellent

Ahmed

Apr 7, 2025

Liked: Cleanliness, amenities

Stayed 1 night in Mar 2025

8/10 Good

Johnny

Traveled with family

Apr 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

How close it was to everything

Stayed 1 night in Apr 2025

6/10 Okay

Thomas, Hutto

Apr 6, 2025

Liked: Cleanliness, staff & service

Stayed 1 night in Apr 2025

4/10 Poor

Erin

Traveled with family

Apr 6, 2025

Disliked: Staff & service, property conditions & facilities

Disappointed

There were very load humming noises every time someone had a shower on the 5 th floor that would vibrate through the whole hallway. Very hard to sleep. Maid service needs to communicate with maintenance department to correct. Also none of the plugs work to charge any electronics. Finally just went to sit in car to charge phone. Nice hobby the rooms are painted to cover up issues. Pillows are very comfortable

Stayed 1 night in Apr 2025