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The Whitehall Houston

4.0 star property
Hotel with free local shuttle, near Toyota Center
VIP Access

Choose dates to view prices

Photo gallery for The Whitehall Houston

City view from property
Property preview
Lobby
Lobby sitting area
Indoor wedding

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk

Explore the area

View in a map
1700 Smith St, Houston, TX, 77002
  • Place, Toyota Center
    ‪13 min walk‬
  • Place, Downtown Aquarium
    ‪17 min walk‬
  • Place, Daikin Park
    ‪20 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Executive Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 1 King Bed

8.4 out of 10
Very good
(26 reviews)
  • 240 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(54 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room

9.2 out of 10
Wonderful
(40 reviews)
  • 260 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 260 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, Mobility Accessible (Wheelchair Accessible)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room, Mobility Accessible (Wheelchair Accessible)

8.4 out of 10
Very good
(14 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 485 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Presidential Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 676 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Houston

Located in Downtown Houston within a short walk of Toyota Center, The Whitehall Houston is within a mile (2 km) of other popular sights such as Downtown Aquarium. This 4-star hotel welcomes guests with 259 rooms and conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • House of Blues Houston - 10 min walk - 0.6 miles
  • Toyota Center - 13 min walk - 0.7 miles
  • Downtown Aquarium - 17 min walk - 0.9 miles
  • Daikin Park - 20 min walk - 1.1 miles
  • George R. Brown Convention Center - 2 min drive - 1.7 miles

Getting around

  • Houston Station - 6 min drive
  • Downtown Transit Center Station - 7 min walk
  • George Bush Intercontinental Airport (IAH) - 24 min drive

Restaurants

  • ‪NUA Thai - ‬5 min walk
  • ‪Benihana - ‬6 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Gyu-Kaku Japanese BBQ - ‬5 min walk
  • ‪Christian's Tailgate Bar & Grill - ‬6 min walk

About this property

The Whitehall Houston

Hotel with free local shuttle, near Toyota Center
At The Whitehall Houston, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 45 per night, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, a conference center, and a 24-hour business center.
TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Tempur-Pedic beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include free weekday newspapers, safes, and phones.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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Magnolia Hotel Houston, A Tribute Portfolio Hotel
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  • Pet friendly
  • Free WiFi
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9.2 out of 10, Wonderful, 1,330 reviews
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The price is $149
Dec 18 - Dec 19
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 1 mi
  • Limo/town car service
  • Valet parking on site (USD 45 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buffalo Bayou Coffee
  • Part & Parcel

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per accommodation, per stay
  • Dogs only
  • Pet weight must not exceed 50 lbs per pet
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 15 per person
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

Frequently asked questions

Is a free cancellation option available at The Whitehall Houston?

The Whitehall Houston provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at The Whitehall Houston?

As of Dec 14, 2025, prices found for a 1-night stay for 2 adults at The Whitehall Houston on Jan 1, 2026 start from $119.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around The Whitehall Houston?

This hotel is situated in Downtown Houston within a short 14-minute walk of Toyota Center and also 18 minutes on foot from Downtown Aquarium. You'll also find Westheimer Road and Daikin Park within a short drive.

Will I be able to park at The Whitehall Houston?

Yes, valet parking is offered for USD 45 per night with in/out privileges.

Does The Whitehall Houston feature a casino on the premises?

No, The Whitehall Houston doesn't have a casino.

Will I find an indoor pool at The Whitehall Houston?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is The Whitehall Houston good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at The Whitehall Houston?

No, there isn't a spa tub at this hotel.

Does The Whitehall Houston have a restaurant with a breakfast menu?

Yes, The Whitehall Houston serves a full breakfast for a surcharge each morning at Part & Parcel.

Will The Whitehall Houston allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Whitehall Houston for a fee of USD 75.00 per accommodation, per stay. The property also provides food and water bowls.

Does The Whitehall Houston have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from The Whitehall Houston?

The closest major airport to The Whitehall Houston is Houston William Hobby Airport (HOU), which is 9.9 mi away (20 minutes by car). Another top airport is Houston, TX (EFD-Ellington Field), which is located 18.6 mi away (24-minute drive).

Are there rooms with balconies at The Whitehall Houston?

No, there aren't any guestrooms with balconies at The Whitehall Houston.

Reviews

The Whitehall Houston Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 1164 out of 1908 reviews
Rating 8 - Good. 343 out of 1908 reviews
Rating 6 - Okay. 196 out of 1908 reviews
Rating 4 - Poor. 92 out of 1908 reviews
Rating 2 - Terrible. 113 out of 1908 reviews

Reviews

10/10 Excellent

Aaron

Stayed 2 nights in Oct 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, valet staff very polite and customer service was great, but the pool area needs some attention. The lounging seating was dusty and surrounding the pool.
Stayed 1 night in Sep 2025

6/10 Okay

LaTesha

Liked: Staff & service
Disliked: Cleanliness
Check in was smooth. The only problem they had a dead roach in the barhroom
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Gary Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Hotel!
Stayed 2 nights in Aug 2025

10/10 Excellent

Wydrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a convenient area of dowtown Houston. The staff was very friendly and even remembered guess by name! Valet was swamped, but still made everything happen in a timely fashion. Will be my new downtown hotel every time I come!
Stayed 2 nights in Sep 2025

10/10 Excellent

Jailisa

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in Aug 2025

8/10 Good

Tyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall pleasant

Stay was pleasant. Staff was nice and helpful. Beds just not so comfy, not terrible but not great either. Overall pleasant and near lots of venues
Stayed 2 nights in Aug 2025

10/10 Excellent

Lavetta

Liked: Cleanliness, amenities
Great
Stayed 3 nights in Sep 2025

10/10 Excellent

Carl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

LeAnne

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Girls trip

So cute and clean, older hotel but it’s being kept up best as possible. I could see some wallpaper coming up and some paint needed but that’s truly just visual quality. Staff was nice and valet was quick. This place is central and an easy uber to bars in main st and restaurants! Seemed really quiet and safe, pool was nice and I love the caramella latte from the buffalo bayou!
Stayed 2 nights in Sep 2025

10/10 Excellent

Tyra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Nice and clean rooms. Staff was very attentive and helpful.
Stayed 4 nights in Sep 2025

8/10 Good

Jessamyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jaia

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Bria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I spent 2 nights here for the Breezy bowl and I moved the staff they were so nice and they explained everything to me with no problem. We had to get use to the valet parking since there’s no self parking but with a hotel as nice as this I’m not even mad at it! We were on the 12th floor and enjoyed the view of the city. We will definitely be staying here again!
Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and everything felt comforting!
Stayed 2 nights in Sep 2025

10/10 Excellent

Albert, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 1 night in Sep 2025

10/10 Excellent

Ciana

Stayed 1 night in Sep 2025

6/10 Okay

Jose

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad for a short visit to Houston. Very central.
Stayed 3 nights in Sep 2025

8/10 Good

veronica

Traveled with family
Liked: Property conditions & facilities, room comfort

Comfy Beds & Great Spot in the City

The beds here are really comfortable, and the location is just right—super convenient and close to everything. It’s near the Astros stadium, which was a big plus for me. There’s also a lot to do around the area, with plenty of restaurants and things to explore. A great spot for both relaxation and fun!
Stayed 2 nights in Jul 2025

6/10 Okay

Indea, milwaukee

Stayed 3 nights in Aug 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Maria Angela

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay!
Stayed 1 night in Aug 2025

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