4/10 Poor
Leah H., Cartersville, usa
Jun 1, 2025
Beautiful location, but property issues.
Let me start by saying that this is the most beautiful location and view I have ever stayed at. You can see the ocean from your balcony. Pros:Location!Layout of houseCons:This one is huge for us: no lights out back to use the pool at night! I mean, no working flood lights, and no light built into the pool itself! We called to try to get them to come fix the flood lights at least, and it was never taken care of. You have to swim in utter darkness.Communication in general: this is a Vacasa property and not owned by an individual human being with a cell phone number. If you have any issues at all, you are calling a 1-800 number and talking to someone across the country who cannot really help you. Hence the above issue about pool lights was never solved.The last night we were there, after dinner we found ourselves locked out of the house completely. This place changes batteries in nothing, and the front door keypad uses batteries. The batteries died and we were unable to get into the property. Luckily one of our kids had forgotten to lock the back door or we would have probably been locked out for the night. Again, there is no human available locally to help you (see above comment about communication). When we left, the keypad had still not been fixed. And it was not for lack of us contacting them!Basic little things like the fact that half the tvs has remotes with dead batteries. There were so many little random things like that.
Leah H.
Stayed 3 nights in May 2025