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Hilton Waikoloa Village

4.0 out of 5.0

Recent guest reviews

Beautiful hotel, close the some of the best beaches in Hawaii. One down side was the tram and how long it takes to get from end to end. Staff was very helpful & over a great place to stay while in Hawaii.

We had a great time on our week long vacation. The rooms were nice and clean, the beds are not the most firm but they were ok. There was lots to do on the property for all ages. Will definitely go back.

Staff don't take the time to explain what you are able to do before it's too late

We had a great experience and pleasant stay overall. I was not very happy with the room which was in the Ocean tower with no view.

Long time and a lot of effort to get to various facilities, even to your rental car, but a nice place.

Room requested with 2 queen beds not available 1st night of stay Property is HUGE Had to wait a long time for breakfast table No lounge chair available poolside to watch kids swim Too expensive. Drip coffee small is $4.50 in cafe

This hotel is a nice place to stay. The reviews are accurate and I think this area is a nice resort and in a nice central location on the island. I will echo the complaint of soooo many. Be ready, which I was, for not only a $31.95/day resort fee but also a $27/day self parking charge or $32/day valet charge. Parking is hard to find a space and the valet line is long sometimes a 10 min wait, very busy. A real lame fee in my opinion! Maybe they will someday listen. I would actually stay at the Fairmont Orchid which I also visited who includes parking fees in their resort fee. Yep I would actually not stay here again just because of that. Here is a novel idea....how about 1 parking stall per room booked. When you pay to come stay at a hotel they should provide you with a place to park your freaking car. That is like me inviting someone to come stay at my home and then charging them to park in my driveway. Cmon hotel industry quit nickel and diming us, do you really want to be like the airlines? Food was way overpriced but again it is a resort and you just need to know you are going to a place where they know they have you and are really good at getting you to spend your sheckles. Haha. Stay in the Lagoon tower or palace tower. Ocean tower is really old and way out of the way. It is also just beginning to be renovated. A nice place for families and beautiful grounds, just know what you are up for going in and it won't be quite so maddening. Have Fun!

Beautiful resort. Hilton needs to work on the quality of food they serve in the restaurants on the property.

They decided to "upgrade" my room to give me a view of a wheel loader and a back hoe. Drunken haole idiots screaming at late hours of the night. And of course the room walls are paper thin so I got to hear babies crying and people having sex in the surrounding rooms.

We were lucky to be upgraded. The room is spacious but the lighting is too dark.

Very pretty property with distinct areas. Only drawback was it took up to 15 minutes to go from parking lot to room, especially if you missed the tram and walked the distance. Be careful not to forget something in the car or the room and have to return to get it.

Immediately upon check-in the stuff we're very friendly and pool. They took my luggage to my room which was great because it is a little bit of a walk to get around on the resort. One day when housekeeping was coming to clean my room I wasn't ready for them. But instead of them just closing the door and leaving the lady asked me if we wanted any water or anything. So I took two bottles of water. Only recommendation is if you want to save a little bit of money eat off of the resort. The prices are inflated but the food was really good.

We thought we were getting a pretty good deal until you get there. We ended up with thousands of dollars in added expenses. The biggest was $30 a day resort fee and $25 a day self-parking fee. They want you to upgrade to better room which is another $100 a day charge. We stayed in out original room that was the furthest from parking (15 min walk). The tram was so freezing cold that we never wanted to take it. The restaurants were so expensive that we never ate at any of them. Too far from Kona. Too isolated.

Wonderful. Hard to share.....want to keep it a secret.

The resort is so large there is train to go from the lobby to your room! This train is so slow that you will walk to save time, and you will walk a lot. The parking is super far from the lobby as well... More walk. The structure is aging. The buildings themselves are old and ugly. There is no effort to blend them with the island. The amenities are great. The hotel is literally built around a lagoon, beautifully integrated. Very nice pools. Trees and flowers are amazing. The staff is super nice and helpful.

The Resort is very nice, we enjoyed all the aspect of resort, the tram and boat ride, lagoon is the best

U will enjoy the place as it is decently located on ocean side, but it is out of nowhere. No close by areas/shopping/human in habitation. U need rental car to go anywhere and everything costs at an exorbitant rate. breakfast for 2 people is at least $60.00, if you want better, please make it 70-80. I booked the site from Orbitz, but to my surprise, when I was checking out, the staff told me that I will not incur any Hilton Honors points as it was not booked from Hilton website. This was contrary to other hotels that we have been to, where it was OK where ever you booked it from as long as you are HHonors member. I lodged a complaint about it and requested the manager oo copy me on the email, which he said he would, but no response ever care. Bunch of Liars I guess.

Excellent staff but facilities are not handicap friendly AT ALL nor is it accommodating to people with infants.

When we got there the hotel look really nice they did have a good service and rooms were really clean We got there but i didnt know anything about $25 per day for self parkingwhich made me really upset talk to emploee she said the do have a note for parking in small letters. The other problem they have is its hard to find parking when you come late so you have to park in random places because the other half parking is for for valley which usually has a lot ofspots to park. So at the end when i checked out they tried to dublecharge for parking once so i had to come back and changed i dont think i will stay there again.

This resort was amazing! I stayed only 3 days but wanted to stay way longer. The lagoon was great and it was a safe place to go snorkeling. Saw quite a few turtles and they weren't afraid of you. As a matter of fact, they came right up to me. The only down side of my vacation here was the food prices were very expensive. Other than that, great resort. I would happily stay again!

69-425 Waikoloa Beach Dr Waikoloa HI

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • Private beach

Located in Kohala Coast - Waikoloa, Hilton Waikoloa Village is a leisurely stroll from sights such as Dolphin Quest and Seaside Putting Course. This 4-star resort welcomes business and leisure travelers with 3 outdoor pools, a private beach, and a golf course. Kings Shops and Genesis Gallery are also close to this Waikoloa resort.


Dining

This resort is home to 13 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, breakfast is available for a fee.


Rooms

All air-conditioned rooms feature lanais, MP3 docks, and refrigerators. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Coffee makers, safes, and phones are also available.


Property features

Hilton Waikoloa Village features a private beach, a golf course, and a full-service spa. Valet parking is available for USD 37.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach resort include 3 outdoor pools, a children's pool, and a health club.

Room options

Room, 1 King Bed, Partial Ocean View (Ocean Tower)

King 1 | Sleeps 4

Room, 1 King Bed, Ocean View (Ocean Tower)

King 1 | Sleeps 4

Room, 2 Double Beds, Resort View (Ocean Tower)

Full 2 | Sleeps 4

Room, 2 Double Beds, Partial Ocean View (Ocean Tower)

Full 2 | Sleeps 4

Guest reviews for Hilton Waikoloa Village

Everyone (35) Couples (127) Business (10) Family (63) Other (8) Friends (8)
4

beautiful hotel close to beaches

Everyone
Sunset views from our room

Beautiful hotel, close the some of the best beaches in Hawaii. One down side was the tram and how long it takes to get from end to end. Staff was very helpful & over a great place to stay while in Hawaii.

By , from Orange County, Ca on Jun 5, 2017

5

great family vacation spot...

Everyone
Sandy beach Kayaking in the lagoon Snorkeling for sea turtles Waterfall

We had a great time on our week long vacation. The rooms were nice and clean, the beds are not the most firm but they were ok. There was lots to do on the property for all ages. Will definitely go back.

By , from Elk Grove, CA on Jun 3, 2017

4

pricey

Everyone

Staff don't take the time to explain what you are able to do before it's too late

By on Apr 4, 2017

5

pleasant stay

Everyone

We had a great experience and pleasant stay overall. I was not very happy with the room which was in the Ocean tower with no view.

By on Apr 2, 2017

4

nice hotel & staff but too large.

Everyone

Long time and a lot of effort to get to various facilities, even to your rental car, but a nice place.

By on Mar 30, 2017

3

too big!

Everyone

Room requested with 2 queen beds not available 1st night of stay Property is HUGE Had to wait a long time for breakfast table No lounge chair available poolside to watch kids swim Too expensive. Drip coffee small is $4.50 in cafe

By on Mar 30, 2017

3

as advertised. no real surprises.

Everyone
Great property to walk Unfortunately no beach just man made lagoon Great pool for families Beautiful Sunsets

This hotel is a nice place to stay. The reviews are accurate and I think this area is a nice resort and in a nice central location on the island. I will echo the complaint of soooo many. Be ready, which I was, for not only a $31.95/day resort fee but also a $27/day self parking charge or $32/day valet charge. Parking is hard to find a space and the valet line is long sometimes a 10 min wait, very busy. A real lame fee in my opinion! Maybe they will someday listen. I would actually stay at the Fairmont Orchid which I also visited who includes parking fees in their resort fee. Yep I would actually not stay here again just because of that. Here is a novel idea....how about 1 parking stall per room booked. When you pay to come stay at a hotel they should provide you with a place to park your freaking car. That is like me inviting someone to come stay at my home and then charging them to park in my driveway. Cmon hotel industry quit nickel and diming us, do you really want to be like the airlines? Food was way overpriced but again it is a resort and you just need to know you are going to a place where they know they have you and are really good at getting you to spend your sheckles. Haha. Stay in the Lagoon tower or palace tower. Ocean tower is really old and way out of the way. It is also just beginning to be renovated. A nice place for families and beautiful grounds, just know what you are up for going in and it won't be quite so maddening. Have Fun!

By , from SLC, Utah on Mar 6, 2017

5

great resort

Everyone

Beautiful resort. Hilton needs to work on the quality of food they serve in the restaurants on the property.

By , from San Jose on Mar 4, 2017

3

a great view of the ocean obscured by excavation.

Everyone

They decided to "upgrade" my room to give me a view of a wheel loader and a back hoe. Drunken haole idiots screaming at late hours of the night. And of course the room walls are paper thin so I got to hear babies crying and people having sex in the surrounding rooms.

By on Feb 27, 2017

4

nice hotel with good facilities

Everyone

We were lucky to be upgraded. The room is spacious but the lighting is too dark.

By , from Hong Kong on Feb 6, 2017