Holiday Inn Hartford Downtown Area by IHG

3.0 star property
Suburban hotel with a fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Holiday Inn Hartford Downtown Area by IHG

Exterior
Premium bedding, desk, blackout drapes, iron/ironing board
Indoor pool
Exterior
Breakfast and dinner served, American cuisine

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast available
  • Bar
  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
100 East River Drive, East Hartford, CT, 06108
  • Connecticut Convention Center
    ‪11 min walk‬
  • XL Center
    ‪19 min walk‬
  • Xfinity Theatre
    ‪2 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪18 min drive‬

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Room options

Standard Room, 1 King Bed

7.4 out of 10
Good
(16 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (Top Floor)

  • Sleeps 4
  • 2 Double Beds

Premium Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed (Top Floor)

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible (Mobility Tub)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Top Floor)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

7.0 out of 10
Good
(22 reviews)
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

East Hartford

Holiday Inn Hartford Downtown Area by IHG places you within a leisurely stroll of Connecticut River and Mortensen Riverfront Plaza. This 215-room, 3-star hotel has a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Connecticut Science Center - 10 min walk - 0.6 miles
  • Connecticut Convention Center - 11 min walk - 0.6 miles
  • Bushnell Park - 18 min walk - 1.0 mile
  • XL Center - 19 min walk - 1.1 miles
  • Xfinity Theatre - 2 min drive - 1.4 miles

Getting around

  • Hartford Union Station - 10 min drive
  • Bradley Intl. Airport (BDL) - 23 min drive

Restaurants

  • ‪Bear's Smokehouse Barbecue - ‬16 min walk
  • ‪Burger King - ‬16 min walk
  • ‪Marriott Hartford Downtown - Concierge Lounge - ‬13 min walk
  • ‪One State Street Cafe - ‬13 min walk
  • ‪Arch Street Tavern - ‬16 min walk

About this property

Holiday Inn Hartford Downtown Area by IHG

Suburban hotel with a fitness center and a 24-hour business center
At Holiday Inn Hartford Downtown Area by IHG, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and securing valuables. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
37-inch TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include microwaves, coffee makers, and phones. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 14.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The River Walk

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • 8,195 square feet of conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

This property is closed from January 18 2024 to July 1 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 14.95 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hartford East
Holiday Inn Hotel Hartford East
Holiday Inn Hartford Downtown Area Hotel
Holiday Inn Hartford Downtown Area
East Hartford Sheraton
Hartford Area By Ihg Hartford
Holiday Inn Hartford Downtown Area
Holiday Inn Hartford Downtown Area by IHG Hotel
Holiday Inn Hartford Downtown Area an IHG Hotel
Holiday Inn Hartford Downtown Area by IHG East Hartford
Holiday Inn Hartford Downtown Area by IHG Hotel East Hartford

Frequently asked questions

Is a free cancellation option available at Holiday Inn Hartford Downtown Area by IHG?

Holiday Inn Hartford Downtown Area by IHG provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

What can I see close to Holiday Inn Hartford Downtown Area by IHG?

This hotel is located in East Hartford, a short 8-minute walk from Connecticut River and also 12 minutes on foot from Connecticut Science Center. You'll also find Mortensen Riverfront Plaza and Riverside Park less than a mile away.

Is there parking available at Holiday Inn Hartford Downtown Area by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking, electric car charging, and RV/bus/truck parking are also available.

Does Holiday Inn Hartford Downtown Area by IHG include a casino at the property?

No, Holiday Inn Hartford Downtown Area by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Hartford Downtown Area by IHG?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Holiday Inn Hartford Downtown Area by IHG?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Holiday Inn Hartford Downtown Area by IHG?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Hartford Downtown Area by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Hartford Downtown Area by IHG serves buffet breakfast for a surcharge each morning at The River Walk.

Does Holiday Inn Hartford Downtown Area by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Hartford Downtown Area by IHG though service animals are welcome.

Does Holiday Inn Hartford Downtown Area by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Holiday Inn Hartford Downtown Area by IHG?

The closest major airport to Holiday Inn Hartford Downtown Area by IHG is Bradley Intl. Airport (BDL), which is 16.6 mi away (23 minutes by car). Another top airport is Westfield, MA (BAF-Barnes Municipal), which is around 27.9 mi away.

Are there rooms with balconies at Holiday Inn Hartford Downtown Area by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Hartford Downtown Area by IHG.

Does Holiday Inn Hartford Downtown Area by IHG have a wedding venue on site?

There are wedding services available at Holiday Inn Hartford Downtown Area by IHG if that's in your vacation plans.

Holiday Inn Hartford Downtown Area by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 330 out of 1000 reviews
Rating 8 - Good. 280 out of 1000 reviews
Rating 6 - Okay. 159 out of 1000 reviews
Rating 4 - Poor. 110 out of 1000 reviews
Rating 2 - Terrible. 121 out of 1000 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Allan, Salisbury

Stayed 2 nights in Dec 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest services was extremely helpful at all times
Stayed 1 night in Oct 2023

4/10 Poor

Ricky

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Michael

Great
Stayed 1 night in Dec 2023

4/10 Poor

Cynthia

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Sascha

Liked: Staff & service, amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

Holland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Nov 2023

6/10 Okay

Robert, Binghamton

Stayed 1 night in Dec 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

alex

Stayed 1 night in Dec 2023

8/10 Good

Alicia

Stayed 2 nights in Dec 2023

10/10 Excellent

Cheryl, saint james

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, room clean.
Stayed 1 night in Dec 2023

10/10 Excellent

TITO

2/10 Terrible

Ale

Stayed 2 nights in Nov 2023

4/10 Poor

ben

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would not recommend

Had to take cold showers due to limited hot water . Not clean as expected and the bed was terrible
Stayed 2 nights in Dec 2023

6/10 Okay

Erika, Springfield

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Lo empleado excelente pero la piscina sucia y frío la habitación no están linda lo único lindo era la recepción y el desayuno el mismo todos los dias
Stayed 2 nights in Dec 2023

10/10 Excellent

Rusheed, Hartford

Liked: Cleanliness, staff & service, property conditions & facilities
It good place to relax
Stayed 1 night in Nov 2023

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy bueno. El personal bien amable. Todo los alrededores son seguros. La habitación con buena vista.
Stayed 4 nights in Nov 2023

6/10 Okay

Alice

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
This rooms were dark , the common areas were tired & run-down. The shower curtain wasn’t long enough causing the bathroom floor to be flooded with each use.
Stayed 3 nights in Nov 2023

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk employee very nice and informative ,
Stayed 1 night in Nov 2023

6/10 Okay

panupong

Stayed 1 night in Nov 2023

8/10 Good

JoAnn

Liked: Staff & service
Friendly staff and good access to 84
Stayed 1 night in Nov 2023

2/10 Terrible

Peter

Stayed 1 night in Nov 2023

8/10 Good

Ale

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Yokairy

Traveled with group
Liked: Cleanliness, staff & service
It was boring
Stayed 1 night in Oct 2023