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Recent guest reviews

Wonderful staff and comfortable bed. I was at the hotel with many teenagers for a volleyball tournament and the staff was very patient with them all.

Overall decent property, clean and comfortable. The rooms were a little dated and the heating unit was noisy but would stay again if in the area.

The room was nice and spacious. The only complaints I have are... The bathroom stall in the hotel lobby was out of toilet paper. The milk for the coffee at breakfast was starting to curdle in my coffee. And they ran out of the to go coffee lids, so I had to ask for it. These complaints are not too terrible because I did keep in mind that it was Marathon day and maybe they were very busy.

Room is nice, clean and looks up to date. Looks cared for. Staff is welcoming at restaurant and bar. Front desk staff when we got here ignored us at first, there were three behind the counter and the one that was busy helping clients is the one that helped us. The other two were together looking at a computer screen, looked up at us asked if we were together then both looked back down at the computer and ignored us. How many people does it take to look at a computer program ladies..

I was at the hotel for the weekend. Great location. Staff was really nice and accommodating

Most of the front desk staff were good. Of food servers, Dawn was outstanding.

Excellent lodging...we stay there every time we visit Hartford. Free parking and a great staff, awesome!

Nice hotel but the last night sheets were sort of musty like they didn’t dry fast enough....sat on n dryer? Customer laundry was broken.

Was clean, staff was very friendly and accommodating. Pool was eh condition. Couldn’t enjoy the pool at all cause people were coming in from the back door to join their friends, and have their own “party” of over 30+ people and loud music. But other then that it was enjoyable.

Pro: good location for the hartford rib off. Will book next year , as very convenient. Con:Pool temperature was cold,

Staff was excellent. Free parking is always a good thing. And, the location is great, close to everything.

property was an average as to what i was expecting for the price nothing fancy but still nice.. Staff was friendly and breakfast included with room was great..food was average. Room was small but perfect for an over night.. looked clean. Only down falls were the Pillows smelled kind of funky. and the guests in the room next to us were smoking even though its smoke free.... the smoke came right through the bathroom vent which made my asthma act up a little. but hotel was efficient and kids loved the pool.

East River Drive East Hartford CT

Hotel highlights

  • Close to XL Center and Connecticut Convention Center
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Holiday Inn Hartford Downtown Area places you within a mile (2 km) of popular attractions like XL Center and Connecticut Convention Center. This 215-room, 3.5-star hotel has a restaurant, an indoor pool, and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

All 215 rooms feature microwaves, coffee makers, and safes. Guests can expect to find free WiFi and wired Internet, plus TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include phones, ironing boards, and desks.


Property features

At Holiday Inn Hartford Downtown Area, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. There's free parking and a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and express check-out.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room

1 Double Bed | 1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Hartford Downtown Area

Everyone (28) Couples (4) Business (1) Family (6) Friends (1) Other (2)
4
Everyone

By on Aug 10, 2020

4
Everyone

By on Jun 8, 2020

4
Everyone

By on Mar 4, 2020

5
Everyone

By on Feb 19, 2020

5
Everyone

Wonderful staff and comfortable bed. I was at the hotel with many teenagers for a volleyball tournament and the staff was very patient with them all.

By on Jan 17, 2020

Review comment responded on Jan 22, 2020

Outstanding. We hope to have you back again soon!

4
Family with small children Business Business

Overall decent property, clean and comfortable. The rooms were a little dated and the heating unit was noisy but would stay again if in the area.

By on Dec 12, 2019

Review comment responded on Dec 13, 2019

Dear DB, I am so glad you enjoyed your stay. We look forward to having you back again. Regards, Mark Henshaw

4
Everyone

By on Oct 15, 2019

4
Partner Couples

The room was nice and spacious. The only complaints I have are... The bathroom stall in the hotel lobby was out of toilet paper. The milk for the coffee at breakfast was starting to curdle in my coffee. And they ran out of the to go coffee lids, so I had to ask for it. These complaints are not too terrible because I did keep in mind that it was Marathon day and maybe they were very busy.

By on Oct 12, 2019

Review comment responded on Oct 21, 2019

It's nice to know you found your room to be clean and spacious. Hartford Marathon is a big event day in the area and we work hard to be prepared. I will share your areas for improvement with our Team. We look forward to having you back. Fondly, Mark Henshaw

4
Partner Couples Family

Room is nice, clean and looks up to date. Looks cared for. Staff is welcoming at restaurant and bar. Front desk staff when we got here ignored us at first, there were three behind the counter and the one that was busy helping clients is the one that helped us. The other two were together looking at a computer screen, looked up at us asked if we were together then both looked back down at the computer and ignored us. How many people does it take to look at a computer program ladies..

By on Oct 11, 2019

Review comment responded on Oct 21, 2019

I am so pleased that you found our facility to be clean and up to date. I also appreciate that you took the time to recognize our food and beverage staff as welcoming. I have shared your comments with our entire Team as both a compliment and an opportunity for improvement. I do hope you return so we may provide an outstanding stay. Fondly, Mark Henshaw

4
Family

I was at the hotel for the weekend. Great location. Staff was really nice and accommodating

By on Oct 7, 2019

Review comment responded on Oct 9, 2019

Dear Breezy, Thanks so much for your wonderful review. I am so glad to hear that our staff exceeded your expectations. Please come see us again soon! Regards, Shameka

Holiday Inn Hartford Downtown Area

100 East River Drive, East Hartford, CT 06108
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