Skip to main content
Beginning of main content

Recent guest reviews

I paid for 2 days breakfast and missed the time, and was told I would get a refund back to my account and never did. I was charged the fully price instead!

No breakfast provided. Didn’t know you have to pay for that separately

Very nice for our one night stay in Hartford, clean, comfortable, pleasant staff.

Stayed at the hotel for a nearby convention. The hotel is very fairly priced - room was comfortable and clean. Bed and pillows were great as were the towels (full size and not scratchy)! Outside of the room, the hotel is showing signs of wear and could use some updates. Pool looked nice but the onsite restaurant was closed. Area surrounding the hotel is not safe - high crime rate.

The hotel is well located, we could walk to our business meeting place. Town centre is a short alk away as is the train station a close uber drive away.

Very central location with walkable options and quick pickup by ubers.

When we were checking, there was no double beaded room that we booked. The front desk staff gave us two one-bed rooms. We appreciated the upgrade. Thank you.

The room was not properly cleaned. When we entered the room smelled of marijauna ( this is a non smoking facility). There was marijauna on the desk and in bathroom sink. There was old drinks inside fridge from previous guests. The fridge was not even cold. There were caps in bathroom from previous guest . The ice vending machine was out of service. Overall the room was clearly not sanitized - and during a global pandemic this was NOT acceptable in the least.

The pool didnt have lights,front desk had an attitude not friendly, ice machine on my floor wasnt working

I wasn’t given the room that I booked

Staff was friendly and courteous Located in a quiet area Easy access to freeway

I usually enjoy staying here, but I feel like this hotel is falling apart. 320s toilet won't stop filling and as a result, overflowed. Moved to 321, heat took forever to warm up - it was 20 degrees that day. Moved to 321, where there was no microwave. Usually an enjoyable stay, but this time was frustrating.

Wonderful staff and comfortable bed. I was at the hotel with many teenagers for a volleyball tournament and the staff was very patient with them all.

East River Drive East Hartford CT

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Holiday Inn Hartford Downtown Area, an IHG Hotel places you within a leisurely stroll of Connecticut River and Connecticut Science Center. This 215-room, 3-star hotel has a restaurant, an indoor pool, and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start each morning off right with buffet breakfast served for a fee.


Rooms

TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include microwaves, coffee makers, and safes.


Property features

At Holiday Inn Hartford Downtown Area, an IHG Hotel, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. There's free parking and a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and concierge services. Additional amenities include conference space, a 24-hour business center, and express check-out.

Room options

Suite, 1 Bedroom (Top Floor)

1 King Bed | Sleeps 2

Standard Room, 2 Double Beds

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed (Top Floor)

1 King Bed | Sleeps 2

Standard Room

1 Double Bed | 1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Hartford Downtown Area, an IHG Hotel

Everyone (26) Couples (9) Family (9)
2
Partner Couples

I paid for 2 days breakfast and missed the time, and was told I would get a refund back to my account and never did. I was charged the fully price instead!

By on Jan 7, 2023

3
Partner Couples Business Business

No breakfast provided. Didn’t know you have to pay for that separately

By on Aug 20, 2022

5
Family

Very nice for our one night stay in Hartford, clean, comfortable, pleasant staff.

By on Jul 8, 2022

3
Partner Couples Business Business

Stayed at the hotel for a nearby convention. The hotel is very fairly priced - room was comfortable and clean. Bed and pillows were great as were the towels (full size and not scratchy)! Outside of the room, the hotel is showing signs of wear and could use some updates. Pool looked nice but the onsite restaurant was closed. Area surrounding the hotel is not safe - high crime rate.

By on Mar 14, 2022

4
Business Business

The hotel is well located, we could walk to our business meeting place. Town centre is a short alk away as is the train station a close uber drive away.

By on Oct 31, 2021

4
Business Business

Very central location with walkable options and quick pickup by ubers.

By on Oct 30, 2021

5
Everyone

By on Oct 2, 2021

5
Family

When we were checking, there was no double beaded room that we booked. The front desk staff gave us two one-bed rooms. We appreciated the upgrade. Thank you.

By on Sep 1, 2021

2
Partner Couples

The room was not properly cleaned. When we entered the room smelled of marijauna ( this is a non smoking facility). There was marijauna on the desk and in bathroom sink. There was old drinks inside fridge from previous guests. The fridge was not even cold. There were caps in bathroom from previous guest . The ice vending machine was out of service. Overall the room was clearly not sanitized - and during a global pandemic this was NOT acceptable in the least.

By on Aug 23, 2021

3
Partner Couples

The pool didnt have lights,front desk had an attitude not friendly, ice machine on my floor wasnt working

By on Jul 31, 2021

Holiday Inn Hartford Downtown Area, an IHG Hotel

100 East River Drive, East Hartford, CT 06108
url importing http://www.orbitz.com/East-Hartford-Hotels-Holiday-Inn-Hartford-Downtown-Area,-an-IHG-Hotel.h635-p2.Hotel-Reviews
There was an error importing /East-Hartford-Hotels-Holiday-Inn-Hartford-Downtown-Area,-an-IHG-Hotel.h635-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/East-Hartford-Hotels-Holiday-Inn-Hartford-Downtown-Area,-an-IHG-Hotel.h635-p2.Hotel-Reviews

Frequently asked questions