Homewood Suites by Hilton Hagerstown3.0 out of 5.0
Recent guest reviews
Stayed here for one night this past weekend. Check-in was smooth and staff were professional/nice. Room was a studio suite with pull-out sofa, so could accommodate four people. Quality/Features of room is standard across other Homewood properties. Complimentary breakfast is included. Though nothing to call home about, but nice to have breakfast taken care of. We used the indoor pool during our stay, and it's a decent-sized pool with temperature control. Location is very good; easy access to I-70 and I-81. Food and shops are close-by (within 5-minute drive). Will stay again!
My husband and I stayed with our two children for a quick weekend getaway. We had a suite with a separate room for the kids, which made them feel very grown up. They loved the indoor pool and we all loved the free breakfast. Everything was so clean and the staff was very friendly. We will definitely be back.
Breakfast better than expected from this low cost hotel. Room was ok and clean Gave us s mattress pad as a blanket. All the carpeting needs to be replaced especially in public areas. Looks dirty and worn. Chairs in dining area needed to be reupholstered. They were dirty looking and you fell into them. You can do better.
Poor customer service. Staff were neither courteous nor welcoming. Service with a smile, definitely not their motto. For the same price (or lower), you may find better hospitality from other hotels nearby.
Don't forget anything here because you won't get it back. I suppose you can say that about all hotels though. Room stank. It was gross. I didn't complain, but, it shouldn't smell like feces when you first walk in.
Friendly and helpful staff. Hotel was clean and very well kept in the lobby and halls. Breakfast was hot and replenished when needed. Room was clean and very tidy. Plenty of towels in the bathroom and enough kitchen supplies.
Hotel was clean, rooms were large, breakfast and evening social hour were well attended with great staff and multiple food options, pool and hot tub were very nice. Enjoyed the kitchen in the room for a lunch with all ten of us in one room.
We stayed here over the holiday week in 2017 while we skied at Whitetail Resort. The hotel staff is exceptional and the complimentary breakfast exceeded my expectations and surpasses that of most free hotel breakfasts. We enjoyed the complimentary manager's reception one evening (dinner!). The hotel suites are spacious, attractive and well-appointed. My only cons about this property were: 1) a smoker downstairs was allowed to remain and our bathroom smelled of smoke, 2) the sleeper sofa mattress had almost no padding and you could feel the springs, and, 3) we were given replacement towels by housekeeping which were threadbare and torn. It was surprising to see this lack of quality in an otherwise very nice hotel.
I stayed in room 508 a King bedded room for one night while working in Hagerstown. PRO’s • Has full kitchen with 14cf fridge, stove top, microwave, dishwasher • Small table with 2 chairs for dining • Two electrical outlets at table • (2) 42” flat screen TV’s • Nice living room • Very good bed/bedding with 2 foam and 2 feather pillows • Solid surface counters throughout looks nice • Wood floors in entryway • Tile bath with large countertop for toiletries • Ceiling fan in bedroom • (2) outlets on each side of the bed to charge electronics • Indoor pool and whirlpool • Very good workout room with free weights CON’s • Some outdoor noises are noticeable for light sleepers • HVAC seemed to struggle, but no issues holding temperatures during my stay • Train tracks behind property, only heard train once moving very slow • Bathroom door is too close to toilet. When door is open you can’t access toilet paper This is an excellent property overall and I would stay here again in the future. Overall, I give this property a 92/100 and a 94/100 for value. It’s a little pricey, but you get a lot in return.
Nice hotel, clean rooms, next to highway and near restaurants. Has good parking and we didn’t look for a pool. Weird that the hotel has one elevator and it’s pretty small. Everything you’d expect with a Homewood Suites.
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Indoor pool
Homewood Suites by Hilton Hagerstown is located 1.5 mi (2.4 km) from Hagerstown Roundhouse Museum and within a 10-minute drive of Hagerstown Premium Outlets. This 102-room, 3-star hotel has free breakfast, an indoor pool, and free in-room WiFi. Maryland Theater is also close to this Hagerstown hotel.
Free hot/cold buffet breakfast is included with your stay and awaits you each morning. For a nice break, mingle with other guests at the free manager's reception.
The 102 rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and DVD players. Other standard amenities include sofa beds, coffee makers, and ironing boards.
At Homewood Suites by Hilton Hagerstown, guests enjoy features like an indoor pool, a fitness center, and a spa tub. There's free parking if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a business center, and express check-out.
Reviews from Trip Advisor
94% of guests recommend this hotelTotal of 715 reviews