Comfort Suites2.5 out of 5.0
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Recent guest reviews
Would have been a pretty good stay except that the WiFi was not working. Called the front desk and complained, instructed to call a help desk in India. So much for customer service...
We booked a room with two queen size beds and a pull out couch for our family of seven Though we are aware that pull out sofa beds are not as comfortable as an actual bed, we were disappointed to find that the pull out was in such poor shape that no one could use it . You could feel every spring through the mattress. When we asked the desk for extra blankets so our son could sleep on the floor they were hesitant to give us more than one extra blanket. I guess it was hotel policy to only give one extra per room. They could have accommodated us better in light of the problem with the sofa bed
Clean, comfortable room. Quiet and very convientent to everything. not a bad drive into Frederick
Hotel and room were great. Only disappointment was the hot tub being covered over. Was looking forward to a relaxing soak after a long drive. Definitely would stay there again
This was my third time staying in Hagerstown but the first time at this hotel. Hotel lobby and rooms were very neat and clean. Staff was polite, especially Vicky at the front desk. I will definitely stay there again.
We had a delightful time at this hotel. We will come back again. Very convenient.
Stayed 2 nights, great staff, easy/fast checkin, decent hot breakfast. Steak house up the street. Plenty of parking
We had a very good night's stay at this hotel! Initially we were concerned because we were placed in a room that was right beside the ice maker and soda machines, but we didn't hear a peep from the hallway all night! Beds were very comfortable and the breakfast is one of the best hotel breakfasts I've had! I would definitely recommend this hotel.
We enjoy this hotel, always friendly and the only hotel I can sleep in a comfortable bed. Will continue to use this hotel when we travel to Pa.
Very friendly staff, room very clean and comfortable. Convenient location.
room was clean and comfortable, pool was small but nice and warm, breakfast was good, overall hotel was clean and felt safe
We stay in Hagerstown several times a year and have been to numerous other motels so we have a good basis of comparison. The facilities were above average in comfort and cleanliness. A good value for the price. The complimentary breakfast included choices of eggs, bacon, and excellent waffles besides the usual. Nice, clean small pool with great hot tub adjacent. Will stay there on every future trip.
Just stayed overnight en route to Washington DC. Arrived late so unable to use pool/spa. Night desk attendant very pleasant, offered restaurant suggestions had we not already eaten. Room overall very comfortable. Morning breakfast nice. Both morning desk attendant and a maintenance employee very kindly gave us directions we needed to our next attraction. Convenient to I70. Would stay there again!
Excellent!!! Staff was excellent, gave us great info on eating locations and helped us find the best route to our destination. Also great breakfast!! Staff was friendly and very pleasant. Room was beautiful and very clean!! Location was great!! I would recommend to anyone!! Check in and out was very fast!!
Location not very good for restaurants for adults
Great location. Very clean. friendly staff. Warm, pleantiful breakfast.
Hotel is very nice, staff very helpful and pleasent.rooms are well designed,quiet and comfortable
We were very pleased with the overall accommodations. The continental breakfast provided by the hotel was very good and provided plenty of options for everyone. The rooms were spacious and very clean. There were restaurants and stores close by the hotel - nice location.
Comfort Suites is located within a few miles (5 km) of Maryland Theater and Hagerstown Premium Outlets. This hotel has 75 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour fitness center. Centrally located in Hagerstown, the hotel is also within a 15-minute drive of Pennsylvania Dutch Market and Hagerstown Speedway.
Start your day off right with a free buffet breakfast.
All 75 recently renovated rooms feature microwaves, refrigerators, and coffee makers. Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Free weekday newspapers, free local calls, and hair dryers are also available.
Guests of Comfort Suites have access to an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and concierge services. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.