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The Westin Poinsett Greenville

4.0 out of 5.0

Recent guest reviews

The bell staff, valets and front desk crew really went out of their way to make you feel comfortable and welcome.

Nice hotel walkable to everything, quite, complimentary buffet was decent.

The experience was less than expected from the start. The porter didn't get all of our luggage out of the car. He ignored my wife then disappeared. My wife ended up having to roll what luggage that he did manage to load onto the cart to our room. I requested to self park as I didn't want anyone driving my little sports car. Only to come back down from check-in with my car missing. The valet is cruising it around the block. "It will be back soon". After waiting on my car to return and for the now car parked in the way to be moved I made it into the garage so I can carry the remainder of luggage myself. Not sure what the multiple black flakes were under my two large pillows. I pulled back the sheet and didn't see anything else. So I brushed them off. The room was very wet and sheets felt sticky. We turned the thermostat down thinking it would cool down and dry out. Not the case. (Obviously Westin is attempting to do the typical "energy saving" move, raise the chill water temperature on the chiller. The all too common mistake that leads to sick building syndrode.) The problem became overly apparent at about 4am, when it would have been even more of an inconvenience to move to another room where the chill water temperature would have been the same slightly cool temp and obviously even more of an inconvenience to move to another hotel if one was even available. The Hampton Inn the night before was so much better.

This hotel has great character and decor, an excellent location on the main street of a quaint yet bustling downtown area. I attended school nearby years ago and always admired the Westin Poinsett for its granduer. It is a prominent gem of a beautiful and historic street.

Very nice!! The hotel staff was great and the location is in the heart of the city.

Nice hotel close to everything. Doors need to be better insulated. Why do they have to automatically close so hard?

Easy access. Only a few blocks from the Peace Center and Falls Park. Many local restaurants and some good shopping within easy walking distance. The hotel shuttle was available for taking us to a concert at Bon Secours Wellness Arena. Alan was extremely friendly

When we arrived at the hotel, we maneuvered our way through the parking garage and finally located a parking spot. Once there, it was easy to get into the hotel, but I would highly recommend using their valet service for parking. Check in was a breeze, with very friendly staff. Our room was nicely decorated, very comfortable and exceptionally clean. The location was convenient for walking to restaurants, to the river, and to Bon Secours Wellness Center. There were a few things that would have made our stay even better, however. There were wonderful cookies available at the check-in desk, but infused water would have been a nice addition. The room did not have a microwave, which would have been nice. Also, a vent fan in the bathroom would be a welcome feature. Overall, we had a great experience and would definitely recommend this hotel.

We were pleasantly surprised to be able to check-in exceptionally early on a Sunday at 11:30am. Despite knowing we were way too early, it was a treat to be able to have our bags in the room that early. The staff is very friendly and will go out of their way to assist.

Nice hotel with excellent location for visit to Greenville.

Very nice stay, reasonable prices . Great access to shop and dining.

Very old hotel, no pool etc. a bit pricey for what you get. Staff was very good though.

I truly enjoyed my stay at the Westin Poinsett in Greenville, SC. The hotel has the feel of a grand place from an era when a stay in the downtown was something special. The charming atmosphere has been preserved and is there for travelers to discover today. The room had all the modern amenities but still had the charm of days past. I would choose this property again over any of the chain hotels, and I recommend this location if you are in the Greenville area. The friendly staff added an excellent touch to my stay, making the experience all the better.

Very nice accomodations for a quick travel trip, wish I could have stayed longer.

Staff was not that nice-facilities person wouldn't let my daughter back in her room to get her dress that she forgot- no tea with coffee on the small bar in am. Just a very fair hotel compared to what I am used to. My son had a problem checking in. Too much to write!

We came to look for a house for an upcoming relocation. The location of the hotel was perfect, and gave a us a great feel for downtown.

perfect location in downtown greenville...close to great restaurants and event spaces

Comfortable and spacious room. Lots of light and the staff at the restaurant was very friendly. Great Eggs Benedict!

Nice location, rooms are nothing special, very busy spot (three weddings the weekend of our stay), bathrooms nothing special, didn't replace towels, self parking was available and cheap.

120 South Main St Greenville SC

Hotel highlights

  • Walking distance to The Peace Center and Falls Park on the Reedy
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle

Located in Greenville Downtown, The Westin Poinsett Greenville is adjacent to The Peace Center and within a 15-minute walk of popular sights like Falls Park on the Reedy. This 4-star hotel has 200 guestrooms and offers conveniences like a restaurant, a 24-hour fitness center, and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served each morning for a fee.


Rooms

Guests can enjoy satellite TV and stay connected with free WiFi. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer. Other standard amenities include a refrigerator, a coffee maker, and free weekday newspapers.


Property features

Guests of The Westin Poinsett Greenville enjoy a 24-hour fitness center, free WiFi in public areas, and conference space. Parking is USD 7.50 per day (USD 19 per day for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle (available 24 hours). Staff members are on hand to provide dry cleaning/laundry services, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a business center, express check-out, and free newspapers.

Room options

Executive Suite, 1 King Bed with Sofa bed

King 1 | Sleeps 4

Room, 1 King Bed (SW-M)

King 1 | Sleeps 3

Traditional Room, 1 King Bed

King 1 | Sleeps 3

Junior Suite, 1 King Bed with Sofa bed, Courtyard View

King 1 | Sleeps 4

Guest reviews for The Westin Poinsett Greenville

Everyone (15) Couples (22) Business (6) Family (7) Other (3)
5
Families

The bell staff, valets and front desk crew really went out of their way to make you feel comfortable and welcome.

By on Apr 21, 2019

4
Everyone

Nice hotel walkable to everything, quite, complimentary buffet was decent.

By on Dec 2, 2018

5
Everyone

By on Dec 2, 2018

2
Everyone

The experience was less than expected from the start. The porter didn't get all of our luggage out of the car. He ignored my wife then disappeared. My wife ended up having to roll what luggage that he did manage to load onto the cart to our room. I requested to self park as I didn't want anyone driving my little sports car. Only to come back down from check-in with my car missing. The valet is cruising it around the block. "It will be back soon". After waiting on my car to return and for the now car parked in the way to be moved I made it into the garage so I can carry the remainder of luggage myself. Not sure what the multiple black flakes were under my two large pillows. I pulled back the sheet and didn't see anything else. So I brushed them off. The room was very wet and sheets felt sticky. We turned the thermostat down thinking it would cool down and dry out. Not the case. (Obviously Westin is attempting to do the typical "energy saving" move, raise the chill water temperature on the chiller. The all too common mistake that leads to sick building syndrode.) The problem became overly apparent at about 4am, when it would have been even more of an inconvenience to move to another room where the chill water temperature would have been the same slightly cool temp and obviously even more of an inconvenience to move to another hotel if one was even available. The Hampton Inn the night before was so much better.

By on Oct 1, 2018

5

great stay

Everyone

This hotel has great character and decor, an excellent location on the main street of a quaint yet bustling downtown area. I attended school nearby years ago and always admired the Westin Poinsett for its granduer. It is a prominent gem of a beautiful and historic street.

By , from Washington, DC on Aug 6, 2018

5
Everyone

Very nice!! The hotel staff was great and the location is in the heart of the city.

By on Aug 5, 2018

3
Everyone

Nice hotel close to everything. Doors need to be better insulated. Why do they have to automatically close so hard?

By , from South carolina on Jul 25, 2018

5

great greenville location

Everyone

Easy access. Only a few blocks from the Peace Center and Falls Park. Many local restaurants and some good shopping within easy walking distance. The hotel shuttle was available for taking us to a concert at Bon Secours Wellness Arena. Alan was extremely friendly

By on May 23, 2018

4

lovely hotel, great location

Everyone

When we arrived at the hotel, we maneuvered our way through the parking garage and finally located a parking spot. Once there, it was easy to get into the hotel, but I would highly recommend using their valet service for parking. Check in was a breeze, with very friendly staff. Our room was nicely decorated, very comfortable and exceptionally clean. The location was convenient for walking to restaurants, to the river, and to Bon Secours Wellness Center. There were a few things that would have made our stay even better, however. There were wonderful cookies available at the check-in desk, but infused water would have been a nice addition. The room did not have a microwave, which would have been nice. Also, a vent fan in the bathroom would be a welcome feature. Overall, we had a great experience and would definitely recommend this hotel.

By , from North Georgia on Mar 12, 2018

5

very accommodating

Everyone

We were pleasantly surprised to be able to check-in exceptionally early on a Sunday at 11:30am. Despite knowing we were way too early, it was a treat to be able to have our bags in the room that early. The staff is very friendly and will go out of their way to assist.

By on Nov 21, 2017

The Westin Poinsett Greenville

120 South Main St, Greenville, SC 29601-2711