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Recent guest reviews

Buyers should beware that there are 2 Hyatts with almost similar names just blocks apart. Our family went to the wrong one late in the day! We decided just to stay since we were already parked and luggage taken. We lost $186 on the other Hyatt since they would not allow us to cancel or change the reservation. This should have been better noted on the ads.

Amazing quick and efficient valet services

Great location

Another great stay, thank you!!

The hotel is good and clean. Parkingn is not so great; you have to pay 20 dollars for valet parking or park across the street at a parking garage.

I loved that the hotel is pet friendly. The young lady that checked me in was not the best in the friendly area. Could use more customer service training. We paid for valet parking and the valets were nowhere to be found. When the valet did show up, he could not drive a manual transmission so at least we got out money back for that The valets were not friendly at all.

Pros: Location was great! Cons: Our room was very musty, regardless of temperature set in room. The lamp was broken/hanging off the wall, the phone did not work, and the shower pressure was awful. There was also a loud clicking when the AC was on. I told the front desk about the phone and lamp the next day, just in case housekeeping doesn’t relay that. She said the phone isn’t broken and explained to me it’s a cordless phone and you have to press a button on it. (I’m 31. I had a cordless phone growing up. I’m aware how to work it. It didn’t work, wouldn’t even charge.) All in all, I was very happy we were only staying one night.

This was the second hotel for a weekend away without kids. Location: The location was perfect for downtown. It was close enough to walk everywhere you wanted but just outside downtown to enjoy the quiet. Breakfast: It was an excellent breakfast buffet. Room: The room was exactly how they are pictured on the website. I would absolutely stay here again.

Good spot for your tourist stay in Greenville or going to the Peace Center.

The location is right in downtown so everything is in walking distance. Park your car and go.

Good location.

Close to parks, waterfall, shopping, and dinning.

Clients should be allowed to park their own vehicle on site. Everything else was good.

Everything within walking distance; modern, updated decor.

East Broad Street Greenville SC

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Greenville Downtown, Hyatt Place Greenville/Downtown is within a 5-minute walk of popular attractions such as The Peace Center and Falls Park on the Reedy. This 130-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Start your day off right with a free continental breakfast, served each morning from 6:00 AM to 9:00 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant.


Rooms

55-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. IPod docks, sofa beds, and refrigerators are also standard.


Property features

At Hyatt Place Greenville/Downtown, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for USD 22.00 per night. The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and express check-out.

Room options

Room, Multiple Beds (2 queenbed & 1 sofabed, High Floor)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Room, 1 King Bed with Sofa bed (High Floor)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, Multiple Beds, Accessible, Bathtub (2 queenbed & 1 sofabed)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Room, 1 King Bed with Sofa bed, Accessible (Shower)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Hyatt Place Greenville/Downtown

Everyone (19) Couples (10) Family (9)
5
Everyone

By on May 25, 2023

Review comment responded on May 26, 2023

Thank you for your feedback on our hotel! We are so glad to hear you enjoyed your stay with us and we look forward to welcoming you back again! I will be sure to share your kind words with our staff!

3
Everyone

Buyers should beware that there are 2 Hyatts with almost similar names just blocks apart. Our family went to the wrong one late in the day! We decided just to stay since we were already parked and luggage taken. We lost $186 on the other Hyatt since they would not allow us to cancel or change the reservation. This should have been better noted on the ads.

By , from Cumming on Apr 22, 2023

Review comment responded on Apr 25, 2023

Thank you for your feedback regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit!

5
Everyone

By on Apr 18, 2023

Review comment responded on May 9, 2023

Thank you for your feedback on our hotel! We are so glad to hear you enjoyed your stay with us and we look forward to welcoming you back again! I will be sure to share your kind words with our staff!

4
Everyone

Amazing quick and efficient valet services

By on Dec 22, 2022

Review comment responded on Dec 22, 2022

Thank you for your feedback on our hotel! We are so glad to hear you enjoyed your stay with us and we look forward to welcoming you back again! I will be sure to share your kind words with our staff!

5
Everyone

By on Oct 24, 2022

4
Everyone

Great location

By on Jul 29, 2022

Review comment responded on Jul 29, 2022

Thank you for your feedback on our hotel! We are so glad to hear you enjoyed your stay with us and we look forward to welcoming you back again!

2
Everyone

By on Apr 16, 2022

5
Family

Another great stay, thank you!!

By on Feb 22, 2022

Review comment responded on Feb 22, 2022

Thank you for your feedback on our hotel! We are so glad to hear you enjoyed your stay with us and we look forward to welcoming you back again!

3
Partner Couples

The hotel is good and clean. Parkingn is not so great; you have to pay 20 dollars for valet parking or park across the street at a parking garage.

By on Feb 11, 2022

Review comment responded on Feb 11, 2022

Thank you for your feedback on our hotel! We are so glad to hear you enjoyed your stay with us and we look forward to welcoming you back again!

5
Family

I loved that the hotel is pet friendly. The young lady that checked me in was not the best in the friendly area. Could use more customer service training. We paid for valet parking and the valets were nowhere to be found. When the valet did show up, he could not drive a manual transmission so at least we got out money back for that The valets were not friendly at all.

By on Feb 7, 2022

Review comment responded on Feb 8, 2022

Thank you for your feedback regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

Hyatt Place Greenville/Downtown

128 East Broad Street, Greenville, SC 29601
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