Run down, they gave us a room that was already occupied, people were in bed! Horrified, left the hotel immediately and asked for a refund. Still waiting for my credit card to confirm my credit, Orbitz, Please expedite this transaction!
The check in process was quick staff was very friendly checking out was quick and friendly as well
The staff was most pleasant, as usual. The rates were excellent. The room itself, was elegant. The extra pillows, were relaxing. The location of the room, to my parking, was so convenient. I'd rate this hotel, the best hotel in Greensboro.
Didnt duslike anything. Best customer service from any hotel in greensboro, N.C..... cleanest rooms. Most efficiently furnished, like an apartment. Refrigator, stove too, microwave, ironing board and iron, full dishes on request. T.v. leather pull out sleeper. Small 2 chair dinnette. Everything perfect. Teasonable rate, going thru orbitz.
like front staff service. did not like dirty room and animal smell in hall ways, dryer too expensive
The greatest of customer service. Everything in the room was proper. Even a working phone, and staff. Superb!!!!
I'm really pleased with my experience here. Everything is really nice and the employees are nice as well.
Not bad for the price. The halls smelled funny but other than that not bas and great location.
3 days here and still no sign of room service. Orbitz app billed me 3 times for 1 day 1 room on my debit card. Although no good for me as hotel had no confirmation and I had No more money left. Still negative acct. And it's been 4 days
Rooms are great it's like having your own apartment it's safe and quiet staff is very helpful
You get what you pay for I suppose, which in this case means smelly hallways, no gym, and WiFi that never works in all the nights I've stayed. Staff is nice and it's decent value close to work, so I stayed. But please fix the WiFi!
The staff was nice, location is great. Hallway smelled terrible - like dirt, sweat, and radiator heat. Room was decent, and smelled better. Good for the 1 night we needed.
It was a good experience descriptions on the site are fairly accurate....if you are looking for a cheap place to stay in Greensboro and have a functioning kitchen this is the place to be. Even if you don't use the kitchen you are getting a large room and many other features you don't get in more expensive hotels....my only complaint is the way the stairs are set up to get from the lobby to the non smoking floor you have to one flight down the hall then up another inconvenience when loading and unloading from car.
The hotel was comfortable and the staff was very helpful, however the furniture and building itself was old.
It was great. latoya and Robin were very kind. And I would stay again and again.
The room smelled of cigarette smoke. The side entry door did not lock. I checked out early for a different hotel.
Heavy Smokers smell. Dirty Carpet and conditions were not sanitary.
Located within a mile (2 km) of Celebration Station, Extended Stay America - Greensboro - Wendover Ave. is within 3 miles (5 km) of Airbound Trampoline Park Greensboro. Each of the 72 rooms at this hotel includes a kitchen, a refrigerator, and a microwave.
The 72 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Coffee makers, phones, and ironing boards are other standard amenities. Housekeeping is available on request.
Renovated in 2017, Extended Stay America - Greensboro - Wendover Ave. offers free WiFi in public areas, coffee in a common area, and laundry facilities. There's free parking if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a TV in a common area, barbecue grills, and a picnic area.
Run down, they gave us a room that was already occupied, people were in bed! Horrified, left the hotel immediately and asked for a refund. Still waiting for my credit card to confirm my credit, Orbitz, Please expedite this transaction!
Thank you for the feedback. We are sorry for the service issue you encountered and regret you could not stay with us this time. We have shared your comments with the front desk team to make sure this is not repeated again. We hope you will choose us the next time you visit this area. Sincerely, Hotel Management
The check in process was quick staff was very friendly checking out was quick and friendly as well
Terri, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you liked our courteous associates and the excellent service provided by them. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
The staff was most pleasant, as usual. The rates were excellent. The room itself, was elegant. The extra pillows, were relaxing. The location of the room, to my parking, was so convenient. I'd rate this hotel, the best hotel in Greensboro.
Thank you for the lovely review of the Extended Stay America. We are thrilled to learn you loved our comfortable accommodations as well as our affordable prices and that you were impressed with the quality of service you received. Your compliments will surely be shared with our team, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Didnt duslike anything. Best customer service from any hotel in greensboro, N.C..... cleanest rooms. Most efficiently furnished, like an apartment. Refrigator, stove too, microwave, ironing board and iron, full dishes on request. T.v. leather pull out sleeper. Small 2 chair dinnette. Everything perfect. Teasonable rate, going thru orbitz.
Rickey, thank you for staying with us and for posting your kind remarks about our hotel, Extended Stay America. We are so glad you enjoyed your suite offering apartment-style living with lots of room to relax, and many extras that make traveling easy. Thank you again for your kind comments, and we hope to see you again whenever your travels bring you back to our area. Sincerely, Hotel Management
like front staff service. did not like dirty room and animal smell in hall ways, dryer too expensive
Thank you for being our guest. Although you were pleased with the service provided by our front desk associate, we apologize for the cleanliness and odor issues you encountered while you were here. We take the cleanliness of our property very seriously, and what you encountered is not a normal occurrence at our hotel. Your feedback has been shared with our housekeeping team, and we're working with them to tighten procedures to make sure that we deliver a superb stay every time. Please consider giving us another opportunity the next time your travels bring you this way. Sincerely, Hotel Management
The greatest of customer service. Everything in the room was proper. Even a working phone, and staff. Superb!!!!
Rickey, thank you for selecting Extended Stay America for your needs. Delivering relaxing accommodations and excellent service is what we strive for, and we thank you for letting us know we could make this happen for you. Your compliment is shared with the entire team. Please visit us again when in the area. Sincerely, Hotel Management
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
I'm really pleased with my experience here. Everything is really nice and the employees are nice as well.
Thank you for taking the time to review your stay at Extended Stay America. We're delighted to know you were impressed with the service provided by our associates and that you had a great experience while you were here. We appreciate your feedback and look forward to your next visit! Sincerely, Hotel Management
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
We appreciate you taking the time to leave your rating and are happy you liked various aspects of your stay. However, we are sorry if we were not at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management