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Recent guest reviews

Booked a river room got a river room with scaffolding wish I would’ve known before hand also a pet nonrefundable fee of $75

The breakfast was great, little something different everyday. Walking distance to shopping and eating.

We liked having a balcony with a view of a small stream.

I had a very pleasant stay. Staff was very professional and helpful

The mattress and pillows were terrible We did not rest well at night because of it

I liked the location. Disliked? Can't say i disliked anything.

Everything was great!!🙂

Great location next to the park and tourist area. Restaurants nearby. A creek side room is the best to have. COVID style breakfast was ok. Parking was plentiful. Nice pool. Staff members were pleasant. Property was well maintained.

The room was smaller than i thought. Staff was VERY nice. Room & pool area was kept very clean!

Staff was very friendly. Hotel was in a great location for what we wanted to do.

Great location. Nice creek nearby. Use of the parking lot made it easy to drop in and out of town

This place is fantastic. We got a room with a river view. We were able to sleep soundly to the water. We didn't hear people chatting at night or any other noises. We forgot some of our things at the hotel and management held on to them for 3 days til we were able to pick them up. Great customer service, great personal care to their guests. 10 stars.

Location is convenience for parks, dinning and entertainments .

Nice, clean hotel located on the main tourist street of Gatlinburg. Easy walk to restaurants and tourist sites and shops.

Parkway Gatlinburg TN

Hotel highlights

  • Walking distance to Great Smoky Mountains National Park and Gatlinburg Convention Center
  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Hampton Inn Gatlinburg places you next to Gatlinburg Convention Center and within a 5-minute walk of other popular sights like Great Smoky Mountains National Park. This 97-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.


Dining

Free breakfast is included with your stay and is served each morning.


Rooms

Guests can expect 27-inch TVs with cable channels, along with free WiFi and wired Internet. Balconies, refrigerators, and microwaves are also standard.


Property features

Guests of Hampton Inn Gatlinburg have access to an outdoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed, Balcony (Creek View, Fireplace)

1 King Bed | Sleeps 2

Room, 1 Queen Bed, Balcony

1 Queen Bed | Sleeps 4

Room, 1 Queen Bed, Accessible (Roll-In Shower)

1 Queen Bed | Sleeps 1

Guest reviews for Hampton Inn Gatlinburg

Everyone (13) Couples (4) Family (5)
5
Everyone

By on Aug 27, 2023

Review comment responded on Sep 17, 2023

We love hearing from our guests, and of course, we greatly appreciate you staying with us. Please call us if we can be of service in the future.

1
Family

Booked a river room got a river room with scaffolding wish I would’ve known before hand also a pet nonrefundable fee of $75

By on May 23, 2022

Review comment responded on Jun 12, 2022

Thank you for staying with us. I am sorry the hotel didn't meet your expectations during your stay. We take great pride in our hotel and service, and are always looking for ways to improve. We greatly appreciate your comments, and will look into your feedback to improve our hotel and service.

5
Family with small children

The breakfast was great, little something different everyday. Walking distance to shopping and eating.

By on Sep 29, 2021

Review comment responded on Oct 2, 2021

Thank you for the comments and feedback. We love hearing from our guests, and of course, we greatly appreciate you staying with us. As a valued customer, we hope you choose to stay with us whenever your travels bring you back to Gatlinburg.

5
Everyone

We liked having a balcony with a view of a small stream.

By on Aug 22, 2021

Review comment responded on Aug 22, 2021

Thank you for the comments and feedback. We love hearing from our guests, and of course, we greatly appreciate you staying with us. As a valued customer, we hope you choose to stay with us whenever your travels bring you back to Gatlinburg.

5
Partner Couples

I had a very pleasant stay. Staff was very professional and helpful

By on Aug 18, 2021

Review comment responded on Aug 21, 2021

Thank you for the comments and feedback. We love hearing from our guests, and of course, we greatly appreciate you staying with us. As a valued customer, we hope you choose to stay with us whenever your travels bring you back to Gatlinburg.

3
Partner Couples

The mattress and pillows were terrible We did not rest well at night because of it

By on Jun 23, 2021

Review comment responded on Jun 26, 2021

Thank you for staying with us. We take great pride in our hotel and service, and are always looking for ways to improve. We greatly appreciate your comments, and will look into your feedback to improve our hotel and service.

4
Friends

I liked the location. Disliked? Can't say i disliked anything.

By on May 28, 2021

Review comment responded on May 29, 2021

Thank you for the comments and feedback. We love hearing from our guests, and of course, we greatly appreciate you staying with us. As a valued customer, we hope you choose to stay with us whenever your travels bring you back to Gatlinburg.

5
Partner Couples

Everything was great!!🙂

By on May 18, 2021

Review comment responded on May 29, 2021

Thank you for the comments and feedback. We love hearing from our guests, and of course, we greatly appreciate you staying with us. As a valued customer, we hope you choose to stay with us whenever your travels bring you back to Gatlinburg.

5
Everyone

By on Mar 9, 2021

Review comment responded on Mar 20, 2021

Thank you for taking the time to respond to our guest services survey. We love hearing from our guests, and of course, we greatly appreciate you staying with us. Please call us if we can be of service in the future.

5
Partner Couples

Great location next to the park and tourist area. Restaurants nearby. A creek side room is the best to have. COVID style breakfast was ok. Parking was plentiful. Nice pool. Staff members were pleasant. Property was well maintained.

By , from Chicago on Sep 5, 2020

Review comment responded on Sep 6, 2020

Thank you for the comments and feedback. We love hearing from our guests, and of course, we greatly appreciate you staying with us. As a valued customer, we hope you choose to stay with us whenever your travels bring you back to Gatlinburg.

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