Yhe web site said it had a pool . At one time it did but it is empty and they dont clean under the bed . Or wipe things down a layer of dust is on the microwave. And even tho the room is big only one side of the bes has and end table. I had to put my glasses n phone on the floor.
Totally rundown property. No food service whatsoever although the pictures still show a restaurant. All the photos are completely misleading. Several areas reeked of either cigarette smoke or pot smoke. The room itself was clean, but there was only one lamp and one overhead light. The overhead light by the microwave/coffee maker, didn’t even work. Only one hanger in the closet.
Ok stay. No remote control in room, had to go to office to get a remote control. WiFi was available only the first hour of my stay and after that, it was gone (disconnected) or?, but I could not connect to the network. Noisy alarm clock, I had to disconnect it from the wall. While the room was clean, I felt like the shower towels were not "clean".
Staff wasn't friendly at all. Waited for 10 minutes just to check in with no response to bell.
Woke up in the morning, 3 of us got scratchy throat, something wrong with the place or AC unit. Smelly carpet in the stairs area and toilet bowl with black mineral deposits around it.
Property needs upgrading big time. Stuck in 1992. No bar or restaurant. Old sheets dusty floors. Needs a paint job. Great location goes to waste
I wont recommend anyone going to that hotel
Stink of excessive smoke, carpets unclean. Decided to stay in another hotel.
Bad surrounding. Homeless people hanging out in parking lot. sleeping in alley and parking lot.
Bugs in the bathroom. Small trash on the floor of the room. Bed was good. Room was large. Shower was good.
The front desk person was very nice. The rooms are large and ours had a microwave, fridge and TV. The hotel is in a really bad area, the parking lots have garbage all over the place, and there are people walking around like zombies, on I don’t know what. There is a lot of noise, including screaming, and twice during the night someone was pounding on our door.
Kept $100 deposit. Said that I should contact card holder to dispute charge. It’s a horrible area, bad vibes.
No complain, buy it looks like sr. Apartment
Shady area staff admitted to having a homeless problem.
We stayed 3 nights and no one cleared our room. We couldn’t even get clean towels. When I went to request for Clean towel at the evening, I was told they were locked up, and the receptionist didn’t have access to clean utility room.
Buildings & facilities were too old & unclean. Also rooms were far from lobby. Equipments inside the room (e.g. Microwave oven, etc.) were also unclean.. E.G. food spills & melted cheese stuck inside & outside the M-oven, etc., so didnt feel like using them at all. I was in a hurry when booking the room, didnt look carefully. So be aware.. but the room was very spacious, so if a group of people (4 ) just want a place to go to sleep & wash, this place may serve u well coz it's inexpensive & spacious. Also, a convenient store is nearby outside the building.
This property was dirty, nothing was dusted and you could smear the dust with your fingers. Shower curtain was stained with IDK what. People were “living” at this hotel. Garbage laying around on the outside and window screens on bottom floor hanging off or ripped. Couldn’t check in early because housekeeping was “cleaning” room. Sign said “we aren’t 5 star so if you don’t like cleanliness of room ask for refund!” What???? Orbitz gave this hotel 2 1/2 stars, it’s more like 1/2 star. It was gross! And I’m not a picky person; but this hotel was BAD.
To loud
Valley Children's Stadium is a short stroll from University Square Hotel, and other popular attractions like Save Mart Center are within a mile (2 km). The 190 rooms at this hotel include refrigerators, coffee makers, and LCD TVs.
LCD TVs come with cable channels, and free WiFi keeps guests connected. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free weekday newspapers.
Guests of University Square Hotel enjoy access to free WiFi in public areas, conference space, and a business center. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include coffee/tea in a common area, express check-out, and a terrace.
Yhe web site said it had a pool . At one time it did but it is empty and they dont clean under the bed . Or wipe things down a layer of dust is on the microwave. And even tho the room is big only one side of the bes has and end table. I had to put my glasses n phone on the floor.
Totally rundown property. No food service whatsoever although the pictures still show a restaurant. All the photos are completely misleading. Several areas reeked of either cigarette smoke or pot smoke. The room itself was clean, but there was only one lamp and one overhead light. The overhead light by the microwave/coffee maker, didn’t even work. Only one hanger in the closet.
Breakfast, Pool and Gym have been removed. If you visit our hotel website instead of using third party website, you don't see such services. Many third party websites never updated changes in our services. Thank you for stating the room was clean. If I went to a hotel with clean room, I would give them 7/10 to recognize housekeeper's work. With rate lower than motel 6, you have higher expectations then you'd better stay in motel 6. We are not going to service in the future
Ok stay. No remote control in room, had to go to office to get a remote control. WiFi was available only the first hour of my stay and after that, it was gone (disconnected) or?, but I could not connect to the network. Noisy alarm clock, I had to disconnect it from the wall. While the room was clean, I felt like the shower towels were not "clean".
thank you for your input. Many times, guests clean up their stuff and grabbed the remote. they also remove power supply plugs to Wifi. We can fix it when informed. Alarm clock has a switch to MP3 if radio is not used. All towels are washed and dry but might have stained towels not removed. Will address the issues to housekeeping department
Staff wasn't friendly at all. Waited for 10 minutes just to check in with no response to bell.
Sorry, I was in the restroom
Woke up in the morning, 3 of us got scratchy throat, something wrong with the place or AC unit. Smelly carpet in the stairs area and toilet bowl with black mineral deposits around it.
Sorry for that. Will talk to maintenance and housekeeper
Property needs upgrading big time. Stuck in 1992. No bar or restaurant. Old sheets dusty floors. Needs a paint job. Great location goes to waste
I wont recommend anyone going to that hotel
Sorry, We went through bad seasons due to Covid with short of supplies and socio-economic consequences. Recuperation and remodeling are taking place together with new security company. Hopefully, we will get back on our feet
Stink of excessive smoke, carpets unclean. Decided to stay in another hotel.
Sorry, Socioeconomic issues affect the business a lot. Usually, to break even, rate should be more than $109 plus taxes. With half of the rate, hotel is trying to survive and keep staff working
Bad surrounding. Homeless people hanging out in parking lot. sleeping in alley and parking lot.
thanks to democratic governor. Homeless and drug addicts come to town. Welcome!!!! We are selling the hotel and leaving Fresno forever
Bugs in the bathroom. Small trash on the floor of the room. Bed was good. Room was large. Shower was good.
You booked through a third party but didn't go to hotel website. We don't have pool, breakfast, and Gym for years. I am sorry hotel not met your expectations but our rate is cheaper than motel 6. Please book and stay in motel 6 next time