There was an abandoned car missing the front windshield and hood. I notified the front desk about the matter, yet two days later the car had not been towed.
Lots of Cockroaches! Dirty indoor pool walls and dirt pool deck
Was told there was free breakfast but upon arrival they said it was no longer required. The restaurant was horrible.
The staff were very nice checking in and the complimentary breakfast wasn’t bad. But I didn’t like the that the room had lot of little flies flying around at night and the comforter smelt like smoke. Also my daughter found beer bottle caps lying around I am assuming from the previous person. Oh also there wasn’t any hot water for the shower.
Hotel and staff very nice,easy and fast to check in .
Did not like that they didnt clean the room daily and i had to get rude just to get clean towels.
Good
The lobby is super glamorous, kind of gets your hopes up. But the rooms were just okay. Clean and stocked, but nothing too fancy. Worked out well for one night, unfortunately both pools were closed due to covid, and breakfast was packed up to-go with your hotel basics, but did include a hot item which was nice. I would say if you are just passing through it’s a good choice, but would not make it a destination.
Pool was not open I disliked that as were other hotels are open
I will never be going back there again. The return for the deposit takes long
I love staying here when we come to Visalia. The staff are always wonderful. Whenever I request something like a certain floor or some extra cups they are always so generous. If you ever are looking for somewhere to stay here in Visalia I highly recommend this place.
We have stayed at the hotel for many years. The rooms are nice and big and very clean. The bathroom has a lighted mirror which is great when getting ready. Very nice restaurant.
Very clean facility and friendly staff. I would definitely stay again
The front desk gentleman wasn’t that friendly. Just a heads up. The pictures on the website are very misleading as to what we are purchasing. All the pictures looked the same. And what we though we were booking is not what we received. We get up to the 5th floor and our keys don’t work. So we had to go back and fix that. The air conditioner in our room didn’t work. So we slept very uncomfortably all night. Went to make coffee in the morning and the creamer was curdled (spoiled). Which was very disgusting.
Wyndham Visalia places you within a 5-minute drive of Visalia Adventure Park and within a 10-minute drive of other popular attractions like Rawhide Ballpark. This 256-room, 3-star hotel welcomes guests with a restaurant, an indoor pool, and a 24-hour gym.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 5:30 AM to 10:00 AM.
Guests can expect to find free WiFi and 37-inch flat-screen TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Microwaves, coffee makers, and free newspapers are also standard. Housekeeping is available on request.
Guests staying at Wyndham Visalia enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Other amenities at this golf hotel include a spa tub, a conference center, and a 24-hour business center.
There was an abandoned car missing the front windshield and hood. I notified the front desk about the matter, yet two days later the car had not been towed.
Lots of Cockroaches! Dirty indoor pool walls and dirt pool deck
Dear Sarah, Thank you for taking the time to tell us about your experience at Wyndham Visalia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that you did not experience the clean hotel that gained is Best of Wyndham Award recently. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Visalia, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Samantha General Manager
Was told there was free breakfast but upon arrival they said it was no longer required. The restaurant was horrible.
Dear Dan, Thank you for taking the time to tell us about your experience at Wyndham Visalia. It is always a pleasure to receive feedback. I am particularly pleased that overall you enjoyed your stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. However I am saddened to read that your were not pleased with the Cafe. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Stay safe! Sincerely, Samantha General Manager
The staff were very nice checking in and the complimentary breakfast wasn’t bad. But I didn’t like the that the room had lot of little flies flying around at night and the comforter smelt like smoke. Also my daughter found beer bottle caps lying around I am assuming from the previous person. Oh also there wasn’t any hot water for the shower.
Dear Tirso, Thank you for taking the time to tell us about your experience at Wyndham Visalia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that you did not enjoy your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Visalia, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Stay safe! Sincerely, Samantha General Manager
Hotel and staff very nice,easy and fast to check in .
Dear Yanira, Thank you for taking the time to tell us about your experience at Wyndham Visalia. It is always a pleasure to receive positive feedback. I am particularly pleased that you found the hotel and staff very nice! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Stay safe! Sincerely, Samantha General Manager
Did not like that they didnt clean the room daily and i had to get rude just to get clean towels.
Dear Guest, Thank you for taking the time to tell us about your experience at Wyndham Visalia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that you did not enjoy your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Visalia, we continuously strive to meet your needs and expectations. On another note, we have great news! We re-opened our dinner service from 5pm-10pm in all three locations, Cafe California, Mahoganys, Cafe Outdoor Patio and Room Service. Also we have already re-opened our indoor heated pool and spa, along with our outdoor pool, Sundeck and Fitness Center for your enjoyment. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Stay safe! Sincerely, Samantha General Manager
Good
Dear Guest, Thank you for taking the time to review your recent stay at our property as your comments and business are truly appreciated. Great news, we have re-opened our dinner service from 5pm-10pm in all three locations, Cafe California, Mahoganys, Cafe Outdoor Patio and Room Service. Furthermore we have re-opened our outdoor pool, sundeck and fitness center for your enjoyment. Our indoor pool and spa do remain closed per CDC guidelines. As we are currently living in unprecedented times it is refreshing for my team to know that we made your stay comfortable and enjoyable. Just a reminder that visiting Sequoia National Park and Kings Canyon National Park are great options during Spring/Summer for a perfect two day trip using Wyndham Visalia as your home base and still have the ability to social distance in the process. We hope your travels bring you back this way in the future and stay safe. Warm Regards, Samantha General Manager
Dear Tiffany,Thank you for taking the time to tell us about your experience at Wyndham Visalia. It is always a pleasure to receive positive feedback.I am particularly pleased that overall, you enjoyed your stay. With regards to the damaged vehicle, the owner actually rented a sleeping room. Typically, if there is an abandoned car, we leave a note on the vehicle that it will be towed within a certain number of days. This gives the person time to leave and then after the deadline we tow the vehicle. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectation which is why we have received Best of Wyndham Award 2021 for a second time.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Samantha Rummage MathiasGeneral Manager