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Recent guest reviews

the facility looks old and the floor needs a cleaning. The hotel is faced with two freeways and we hear the noise from freeway all the time. The breakfast was good.

Didn’t like the location. Next time I’ll look more closely to what’s around the hotel.

I arrived at 11pm and was promptly greeted by Wayne. He is an absolute delight to talk to. Full of information about Vasilia, recommended different restaurants to try, and answered questions I had about my stay. That in itself made the stay worth wild. As we all know it is rare to find people like Wayne these days. I went up to my room which was easy to find thanks to Wayne; opened the door and was welcomed with a chill, not in a bad way; it was just cold. Looked around the room, nothing extravagant it was just your average hotel room but it was CLEAN. I unpacked my stuff and got ready for the shower and here is the moment of truth...WE HAVE WATER PRESSURE and INSTANT hit water. Needless to say I showered with a smile. Sleep was good. As usual we don’t expect much from free hotel breakfast but let me tell you this; I was IMPRESSED by the freshness and the selection. Started with DIY waffles, to FRESH eggs, sausages, biscuits and gravy, some fruits, a variety of cereal, and a Juice/milk machine. I enjoyed the breakfast so much that I was actually looking forward to it the next morning! Overall one of the best experiences I had at a budget hotel. HIGHLY recommended and I will be book again if/when I’m in the area.

LOVE whirlpool tub, LOVE large suite, LOVE fireplace, LOVE free breakfast. Hate silverfish in light fixture in bathroom, Gas leak in fireplace, Water never got hot in shower, LOW water pressure in shower, Maid walked into room without knocking first even though we had do not disturb sign on door, Juice machine broken in breakfast room, Stale pastries, battery low on smoke detector so chirp noise

Parking lot was lit well, right near the highway, clean room, hot breakfast

My daughter fell through a bench that broke while she was on it and cut up her leg. This is my main complaint because the condition of the bench caused her to get hurt. The breakfast was good. There was a good variety and it was made well. The facility was clean. The room was clean. The toilet seat wasn’t the right fit for the toilet so it caused pinching of the skin while on it. The beds were comfortable and there were 4 pillows per bed. This is fabulous because we use two pillows each. There was no cord to connect the phone to the wall so we weren’t able to call the front desk. There must have been a new person training when we checked in because she was unsure of what she was doing. She didn’t ask if I had a reservation and was about to charge me twice for the room until I spoke up. The person who was training her seemed irritated to be assigned the task of training. They were both nice to me though.

Great location! Bed and pillows were perfect for a great night sleep! Breakfast was huge and plentiful! Very clean! Staff was professional

The guy on the counter his name was wayne .. wasnt smiling laughing or anything was too serious and grumpy And i asked him twice about points for the stay because i have the best western rewards card and it was like hes giving me the points out of his account wasnt helpful at all .. quite rude .. other than that i loved the hotel and the stay

Nice and clean. Good breakfast. Near to the Gas station and fwy . Really good.

It was clean and comfortable..Pillows should be changed to larger sizes.

Great hotel. Friendly staff. Beautiful pool and good breakfast. Nice size rooms.

First time staying here. Here to visit family. Room is contemporary and up to date with other hotels. I would stay here again.

Good hotel for rate paid. Conveniently located close to National Parks in the Sierra Nevada.

Cockroach bathroom floor. Heard Rat scratching in attic above ceiling in middle of night.

We stayed for 6 nights. At check-in I found out that the hotel is under construction, and this was soon to be a Best Western. There was no hot continental breakfast due to this, which would have saved me time and money. The breakfast changed every day, but most days consisted of a few pieces of fruit, sometimes cereal, coffee, and some suspicious looking danishes covered in fruit flies. Missing were the eggs, sausage, juice machine, waffle maker, etc. that was pictured online. Even more frustrating was the construction noise early in the morning. When I checked in I was told the floor we were on wasn't under construction. Not true, as they seemed to be working on every room around us, sawing and drilling into the walls and floor. We walked around a construction mess every day. The last morning was the worst. As we got up and packed our things before checkout, different people knocked on our door no fewer than 5 times. There was no 'do not disturb' sign in the room that we could use to fend them off. The bed was comfortable, and the room was clean, but it looked unfinished in a few areas. I also had to get new keys 3 different times. A voucher for the breakfast situation would have gone a long way in solving at least that issue. I probably could have lived with the other issues if I had been better informed before checking in.

This hotel was being remodeled during our stay and soon be a Best Western. The entrance doors had caution tape, through which we found there was no flooring in the lobby, the kitchen and dining area torn down, dust and dirt everywhere, torn out carpeting in the hallways. We found a hair pin inside our bed and a red spot on our “clean” towels. It’s also very close to the airport and freeway, the noises of which were heard throughout the night. A “hot” breakfast was supposed to be included with our stay, but instead there was a small table with paper bags, the content of which included a fruit, bar and packaged pastry. There was coffee and milk, no juice. The manager understood our frustration, he apologized and offered a refund.

We were pleased to be close to our family for a birthday surprise in a nice hotel. The staff was very accommodating with a suite upgrade when there was a problem with our king room reservation. We were very pleased.

West Airport Drive Visalia CA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Best Western Visalia Hotel places you within a 5-minute drive of Visalia Adventure Park and within a 10-minute drive of other popular attractions like Visalia Country Club. This 64-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and a 24-hour gym.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:00 AM. For a nice break, mingle with other guests at the free manager's reception.


Rooms

The 64 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. 42-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, ironing boards, and desks.


Property features

Guests staying at Best Western Visalia Hotel enjoy an outdoor pool, a 24-hour gym, and a sauna. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include free WiFi in public areas, a spa tub, and a 24-hour business center.

Room options

Business Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 Queen Bed | Sleeps 4

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

1 Queen Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds | Sleeps 4

Guest reviews for Best Western Visalia Hotel

Everyone (15) Couples (8) Business (4) Family (14) Friends (1)
3
Family with small children

the facility looks old and the floor needs a cleaning. The hotel is faced with two freeways and we hear the noise from freeway all the time. The breakfast was good.

By , from Costa Mesa on Sep 21, 2021

Review comment responded on Sep 21, 2021

Thank you so much for taking the time to respond.

5
Everyone

By on Aug 27, 2021

3
Family with small children Family

Didn’t like the location. Next time I’ll look more closely to what’s around the hotel.

By on Jul 12, 2020

Review comment responded on Jul 14, 2020

So sorry about location, but thank you for staying with us.

5
Business Business

I arrived at 11pm and was promptly greeted by Wayne. He is an absolute delight to talk to. Full of information about Vasilia, recommended different restaurants to try, and answered questions I had about my stay. That in itself made the stay worth wild. As we all know it is rare to find people like Wayne these days. I went up to my room which was easy to find thanks to Wayne; opened the door and was welcomed with a chill, not in a bad way; it was just cold. Looked around the room, nothing extravagant it was just your average hotel room but it was CLEAN. I unpacked my stuff and got ready for the shower and here is the moment of truth...WE HAVE WATER PRESSURE and INSTANT hit water. Needless to say I showered with a smile. Sleep was good. As usual we don’t expect much from free hotel breakfast but let me tell you this; I was IMPRESSED by the freshness and the selection. Started with DIY waffles, to FRESH eggs, sausages, biscuits and gravy, some fruits, a variety of cereal, and a Juice/milk machine. I enjoyed the breakfast so much that I was actually looking forward to it the next morning! Overall one of the best experiences I had at a budget hotel. HIGHLY recommended and I will be book again if/when I’m in the area.

By on Jan 14, 2020

Review comment responded on Feb 12, 2020

Thank you for your stay THANK YOU for your review :)

3
Family Family with small children Partner Couples Family

LOVE whirlpool tub, LOVE large suite, LOVE fireplace, LOVE free breakfast. Hate silverfish in light fixture in bathroom, Gas leak in fireplace, Water never got hot in shower, LOW water pressure in shower, Maid walked into room without knocking first even though we had do not disturb sign on door, Juice machine broken in breakfast room, Stale pastries, battery low on smoke detector so chirp noise

By on Nov 30, 2019

Review comment responded on Dec 6, 2019

Thank you for staying with us, and taking time to write a review.

5
Family Family with small children

Parking lot was lit well, right near the highway, clean room, hot breakfast

By on Nov 25, 2019

Review comment responded on Nov 26, 2019

Thank you for taking time to review are little Best Western we truly appreciate your staying with us. So good to know you enjoyed your stay!!

4
Everyone

By on Oct 11, 2019

Review comment responded on Oct 14, 2019

Thank you for your rating.

3
Family with small children

My daughter fell through a bench that broke while she was on it and cut up her leg. This is my main complaint because the condition of the bench caused her to get hurt. The breakfast was good. There was a good variety and it was made well. The facility was clean. The room was clean. The toilet seat wasn’t the right fit for the toilet so it caused pinching of the skin while on it. The beds were comfortable and there were 4 pillows per bed. This is fabulous because we use two pillows each. There was no cord to connect the phone to the wall so we weren’t able to call the front desk. There must have been a new person training when we checked in because she was unsure of what she was doing. She didn’t ask if I had a reservation and was about to charge me twice for the room until I spoke up. The person who was training her seemed irritated to be assigned the task of training. They were both nice to me though.

By on Sep 30, 2019

Review comment responded on Oct 14, 2019

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

5
Friends

Great location! Bed and pillows were perfect for a great night sleep! Breakfast was huge and plentiful! Very clean! Staff was professional

By on Sep 12, 2019

Review comment responded on Sep 17, 2019

Thank you for taking the time to review our Best Western.

3
Family Family

The guy on the counter his name was wayne .. wasnt smiling laughing or anything was too serious and grumpy And i asked him twice about points for the stay because i have the best western rewards card and it was like hes giving me the points out of his account wasnt helpful at all .. quite rude .. other than that i loved the hotel and the stay

By on Aug 23, 2019

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