Crowds hanging out back of motel
There room are not as shown on picture. The facility it self make you feel like in a box. There are no open spaces.
ROACHES! Saw some when we first got in and informed the desk. "They will come spray tomorrow". They never did! Our last night there I went to plug my phone in and there were 6 roaches just hanging out on the bedside outlet! Absolutely horrible. One front desk person was helpful and offered for us to change rooms but we were checking out the next day. NEVER AGAIN!
Staff was very friendly and helpful. Housekeeping cleans room once a week but other than that great place to stay.
Staff was Great and efficient. There was a couple of burnt out bulbs in room and toilet runs wasting water. Plus toilet rim needs cleaning. You can see it when taking a bath.
Its seems people reside in this hotel but was very upsetting as a guest i could not get fresh towels after a 9 day stay you have to either wash or purchase towells other than this good for a mini vacation where your have a kitchen and can cook your meals but you must bring your own cooking utensils. I have stayed twice and probably a 3rd but will appreciate a change on there policies on the towells especially if i dont reside in this facilities
Its ok ..i will be coming next year again in 2018..i do like it ...
Located 1.7 mi (2.8 km) from Golf Club Fossil Creek, WoodSpring Suites Fort Worth Fossil Creek is within a 10-minute drive of Fort Worth Stockyards Historic District. This 121-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include kitchens, sitting areas, and refrigerators. Limited housekeeping is available.
Guests of WoodSpring Suites Fort Worth Fossil Creek enjoy features like a gym, free WiFi in public areas, and express check-out. There's free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include laundry facilities and a vending machine.
Crowds hanging out back of motel
There room are not as shown on picture. The facility it self make you feel like in a box. There are no open spaces.
We want our guests to have a safe, comfortable and pleasent stay with us. We love to hear feedback from guests that help us improve and to our guests a greater experience. We hope you will conitnue to stay with us.
ROACHES! Saw some when we first got in and informed the desk. "They will come spray tomorrow". They never did! Our last night there I went to plug my phone in and there were 6 roaches just hanging out on the bedside outlet! Absolutely horrible. One front desk person was helpful and offered for us to change rooms but we were checking out the next day. NEVER AGAIN!
Thanks for your feedback. We are appreciate your business. I am sorry for your experience and regret that you had a bad stay at our hotel.
Staff was very friendly and helpful. Housekeeping cleans room once a week but other than that great place to stay.
Hello, Thank you for taking time for your review. We hope to see you again soon!! Sincerely, Stacy Christopher General Manager
Staff was Great and efficient. There was a couple of burnt out bulbs in room and toilet runs wasting water. Plus toilet rim needs cleaning. You can see it when taking a bath.
Hello We regret to hear that our hotel did not meet your expectations. We know most hotels provide daily cleaning so we can understand how that would be anyone’s natural expectation. WoodSpring Suites is an extended stay hotel, which is why we offer bi-weekly housekeeping for guests, like yourself, staying more than seven nights. This allows us to provide you with the best value possible, while also allowing you more privacy during your longer stay. If we are fortunate enough to have you stay with us in again, while checked in, please let our front desk staff knows so we can make corrections immediately. We welcome you back next time for your future extended travels. Thank you Stacy Christopher
Thank you for staying with us. I'm sorry you didn't have a better experience. Our manager would appreciate a call from you to explain what you found unpleasant during that time. Please come back and let us try again!
Its seems people reside in this hotel but was very upsetting as a guest i could not get fresh towels after a 9 day stay you have to either wash or purchase towells other than this good for a mini vacation where your have a kitchen and can cook your meals but you must bring your own cooking utensils. I have stayed twice and probably a 3rd but will appreciate a change on there policies on the towells especially if i dont reside in this facilities
Its ok ..i will be coming next year again in 2018..i do like it ...
I do apologize that your stay with us was not as pleasant. with your feedback, our priority is to do what it takes to make a guest stay more comfortable and safe.