Great experience!
We love the two queen suite at this location. We did not appreciate the perfume smell of the cleaner that was used to prep the room. We had to air out the room the smell was so bad.
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Check in took 30 minutes. The only person at the front desk spent all his time trying to set up a Uber driver when there was 6 people trying g to check in. One customer finally got mad and yelled at him and he brought somebody else out to start helping people. She didn’t know what she was doing. It was a uncomfortable situation with people yelling at each other
Nothing was unique. Very “sterile” atmosphere from first entering of facility. Dark, drab lobby. No continental breakfast; unexpected parking charges.
very nice people and place. parking is convenient as well
Nice rooms and service. Only complaints were batteries dead in the remote and room smelled damp. After further investigation found it was damp under the a/c like it had dripped a little water off of it. Don’t suspect those issues are the norm looking at the property, just bad luck of the draw. Excellent shampoo and soaps though.
Took 2 hours to check in the gentleman at the counter was no help at all except to say the room was not ready due to the maid leaving the building and no where to be found finally got checked in after 9PM and the manager all she did was refund us one night not to mention we never got the room we wanted and nobody cared over all please please don't spend your money stay away !!
Some of the outlets in the room did not work. Very loud people above my room. Could not switch rooms, front desk said that they were all booked.
I stay approximately 12 days at this property. The staff was always willing to help whether it was directions, restaurant suggestions, or help with a problem with my dry cleaning they wentt the extra mile for you. The restaurant as a small, but varied menu and you can eat healthy here.
A large group of family and friends were there for a near by festival from 4/24/15-4/16/15. The hotel and staffs were very accommodating and friendly.
Very clean, nice personnel. We had made a mistake during reservation but they were very helpful and solved the problem.
Only in town for one night. Close to the auction site. Front desk very helpful.
We arrived early, 1:30 Of course there wasnt any rooms available, I was fine with that, checked back at 3 still OUR room wasnt ready, then watched 8 others check in and go to there rooms, @ 4 pm I was very confused as to why others were getting checked in but yet " our rooms" werent ready, we finally got in, but the rooms were not the king with a sitting area that I reserved,so again back to the front desk and they moved us, I stay 40-60 nights a year in hotels and always thought that first in recived first rooms available, this was, a specific room was held for me, ???????
I arrived late but it took less than a minute to checkin and the reception lady pointed me towards 2 spots where I could still have dinner.
We picked the hotel because it was close to the friends we visited. The room was very clean. The bed was great. The breakfast was excellent for a continental breakfast. The only downside was the noise from the highway that our room faced and from a clothes dryer I assume in a room next door that made a noise similar to that of a helicopter.
Our room was quiet and clean. We attended a marriage seminar while staying at the hotel. The room was always clean upon our return from the seminar. We would definitely come back to this hotel. The only negative issue we found as the bathtub spout. It had an excessive amount of caulking.
I hate Dallas/Ft. Worth because of the incredibly bad traffic, and the motel was visible from the freeway, but hard to get to, which is frustrating when you just want to get out of rush hour traffic and check in.
Located in Fossil Creek, Sonesta Select Fort Worth Fossil Creek is 2 mi (3.1 km) from Golf Club Fossil Creek and within a 10-minute drive of Iron Horse Golf Course. This 138-room, 3-star hotel has free in-room WiFi along with free self parking and a fitness center.
All 138 rooms provide coffee makers, free weekday newspapers, and ironing boards. Flat-screen TVs come with pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Desks are also standard. Housekeeping is available on request.
Guests of Sonesta Select Fort Worth Fossil Creek enjoy a fitness center, free WiFi in public areas, and conference space. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, express check-in, and express check-out.
Great experience!
We love the two queen suite at this location. We did not appreciate the perfume smell of the cleaner that was used to prep the room. We had to air out the room the smell was so bad.
We appreciate your feedback! We will be discussing your room smell with our lead housekeeper. Thank you! Sincerely, Vanessa -AGM
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Thank you for your feedback! Management
We appreciate your feedback! We hope to see you back soon. Thank you, Management
Check in took 30 minutes. The only person at the front desk spent all his time trying to set up a Uber driver when there was 6 people trying g to check in. One customer finally got mad and yelled at him and he brought somebody else out to start helping people. She didn’t know what she was doing. It was a uncomfortable situation with people yelling at each other
Nothing was unique. Very “sterile” atmosphere from first entering of facility. Dark, drab lobby. No continental breakfast; unexpected parking charges.
very nice people and place. parking is convenient as well
Nice rooms and service. Only complaints were batteries dead in the remote and room smelled damp. After further investigation found it was damp under the a/c like it had dripped a little water off of it. Don’t suspect those issues are the norm looking at the property, just bad luck of the draw. Excellent shampoo and soaps though.
Took 2 hours to check in the gentleman at the counter was no help at all except to say the room was not ready due to the maid leaving the building and no where to be found finally got checked in after 9PM and the manager all she did was refund us one night not to mention we never got the room we wanted and nobody cared over all please please don't spend your money stay away !!
We are so happy that you had a great stay, we appreciate your feedback and hope to see you back soon! Sincerely, Vanessa - AGM