Great location from across the airport. Staff was top notch and facility was clean. Was disappointed that the room was not adequate for five people. If I was to get a cot, it would have cost extra; three children had to squish on a Queen bed--good that they like each other...haha. Pool was clean ...
Staff was very friendly. My room was clean and spacious. I was working from the room, internet was solid. 5 minutes from airport. 20 minutes from Universal. I felt I got a better hotel than the price I paid and the price was great. I'd definitely stay again if I'm in the area.
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Called my bank to see transactions from my stay at the hilton, and was told that unauthorized funds have been taking out of my checking account without my knowing. Was charged items in the room and didn't used anything, at least they admitted to being wrong.
Staff were fantastic, check/-in was prompt, and accommodations were very comfortable. It was nice to walk around the airport that evening and there were many dinner options.
Hotel is really nice and has incredibly comfortable beds. Easy access to I-4, pet friendly, breakfast in morning, big parking lot. Couldn't of had a better stay!
The Hard Rock Hotel in Orlando should be lauded for their outstanding job during hurricane Irma. We all felt save and well cared for and I am especially happy to see that they took all the dogs they could into the hotel to shelter. What an unexpected and great thing to see. I can't praise the hotel management enough.