Bell service was spot on. Easy transfer of luggage from attached garage to rooms, knowledgeable, discussed our morning plans and even setup an appointment for pickup. *He setup the convertible bed for me and even filled the ice bucket.* I can't remember the last bell serviced getting me setup as ...
The hotel was very nice. The restaurants were excellent. The shuttles were great. Just make sure that you book the shuttle 24 hours in advance to and from the parks. I recommended eating breakfast at the buffet before going to the parks. The food was excellent.
We had one of the best experiences for hotel accommodation at this hotel during our recent visit to Orlando. The location of the hotel is great. The room was nice, spacious and and comfortable with two king sized beds. Staff was very courteous, friendly, hotel ambience was great!
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I have stayed at this hotel before in Tower 3. This time I was in Tower 1. Tower 3 has larger rooms and I would request that next time. But the bed comfort and other amenities were the same. This is a nice relaxing space. It is very high quality.
We were pleasantly upgraded to a larger room with kitchenette at no extra cost.
Very good hotel to stay. The complementary breakfast is also good with many options. And it is near to Universal Studios. Overall nice hotel 👌
It was great to have a Jacuzzi in the room to relax after a long day at the theme park.