Quality Inn2.5 out of 5.0
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Recent guest reviews
Great location, comfy bed, excellent shower really good breakfast, good value
The hotel is conveniently located just off of I-95 and there are several gas stations and fast food joints close by. The hotel property itself is unremarkable and driving up to the property you may wonder what you've gotten yourself into. The exterior is drab and the grounds are pretty bare - all cosmetic stuff. The reception are is clean and fresh, and the front desk staff were nice and helpful during and after check-in. I had mistakenkly reserved a room with 2 twin beds instead of 1 king. They fixed that quickly. The room was a standard hotel room. The bed was quite comfortable and everything was clean. The only thing that didn't want to work was the tv remote - i had to point it all over the room to get it to change channels, but i was determined not to have to get my big booty out of bed to change the channel! In the morning, breakfast consisted of a little buffet of perfectly rounded eggs, link sausage, bacon, grits, fruit, juice, coffee, cereals, and bread. Everything was well stocked and edible, though I can't comfirm anything about the fruit other than it looked fresh and edible. All in all, the hotel is in need of some updates but is otherwise a nice place to stay. It's convenient to the interstate. The staff is friendly. The beds are comfy. Your tv remote arm gets a workout. Breakfast is served. I'd stay here again and recommend you stay as well.
Good things are: the older lady staff when checked in; bed and pillows are comfortable; non-smoking room smells good. Things need to be improved: for breakfast juice machine is not working, no full milk, there' no sugar for coffee, only sweeter; Gym room is not open at all, staff said the door is not working well, but I think they could leave it open if they really want clients to use it; the carpet in room is very dirty, some room (not my next door) was taking like a party until midnight, and a guy shouted in the hall at around 2 am.
We were needing a hotel to sleep for a few hours on our cross country trip and were very impressed by the comfort of the beds at the quality inn! Staff was very, very friendly and extremely hospitable! Perfect for a thrifty shopper! And there is a nice breakfast also!
Breakfast could be better and would be helpful if available little earlier.
WHEN THE TOILET WAS FLUSHED A LOUD ADAMS FAMILY SOUND CAME THROUGH THE WALLS. YOU COULD HEAR I95 HIGHWAY TRAFFIC FROM THE ROOM. THE BREAKFAST HAS MANY CHOICES.
I was very disappointed in the hotel. It felt like we were in a dungan. The room we stayed in had water damage on the walls, the hot water was not hot, and the breakfast was nothing to be excited about. They ran out of most cerels (There was only one to chose from)They had no syrup for the wafels. Very disapointing. The staff when we checked in very late at night was great. The staff in the morning were very unpleasant. We used the restroom in the main loby before we left in the morning and there was no toilet paper. When attempting to get someone to help with this issue everyone was to busy. They ended up telling me where it was and to go get it myself. My family would never stay here again. The only good thing about this hotel was the location.
Check in was a pleasure. The staff made us feel welcolme and informed. The only problem was a noisy and inefficient air conditioner.
The room was clean, if a bit dated but its location so close to the interstate made up for that.
I was impressed by the cleanliness of this hotel given it's rating. It was immensely convenient for me as I had to make two trips to locations that several hours away as there were no accommodations in those areas. One of my favorite tests of room cleanliness is to check the bottoms of my socks from walking around in the room - they were clean. A lot of the hotels I stay at can't pass that test. There is no business center which was a minus for me. The breakfast was good but not great. The place was quiet at night. I will definitely stay there in the future.
I am very please and will stay at the Quality Inn next time.
The hotel is not a bad place - just not much to distinguish it from any other. The building is older and has no visible sprinkler system in the rooms. The complementary breakfast is OK, but nothing to write home about - the usual waffle maker, some pre-wrapped Danish, strangely flat bagels, coffee, cereal and juice. The hotel staff is friendly and polite and we had a peaceful night. I got the feeling that other guests paid we did after going through the online travel site.
Clean, good price and nice king bed
Quality Inn places you within a 15-minute drive of Cape Fear Botanical Gardens and Crown Center. This 81-room hotel welcomes guests with free breakfast and conveniences like a 24-hour fitness center and free in-room WiFi. It's near the airport and also within a 30-minute drive of Cape Fear Valley Medical Center and Cross Creek Mall.
Free buffet breakfast is included with your stay and awaits you each morning from 6 AM to 9 AM.
Quality Inn's 81 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with satellite channels. Select Comfort beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include free weekday newspapers, free local calls, and safes.
At Quality Inn, guests have access to a 24-hour fitness center, free WiFi in public areas, and conference space. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and free newspapers.