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Best Western Plus Duncanville/Dallas

2.5 out of 5.0

Recent guest reviews

Always comfortable and pleasant. This time I noticed hair in the corner of the bathroom . Just a few strands not a biggie just need room service to pay close attention.

Great place to stay that has great breakfast and clean rooms.

The room was designated as no smoking but I could smell cigarettes.

The Check-in was so easy and the staff made sure that we got the room location that we wanted. How very nice! Friendly and courteous. The hotel was very clean. It was raining we arrived and even the parking lot was clean. There was no mud or debris anywhere around the entrance or the lobby. This hotel is professionally managed for guest's total comfort. Our room was well designed and decorated. The linens were crisp, clean and the bed made with care. The bath was the same, meticulous care with towels and soaps and coffee supplies. I really appreciate the well-trained staff. We will stay here again.

The Check-in was so easy and the staff made sure that we got the room location that we wanted. How very nice! Friendly and courteous. The hotel was very clean. It was raining we arrived and even the parking lot was clean. There was no mud or debris anywhere around the entrance or the lobby. This hotel is professionally managed for guest's total comfort. Our room was well designed and decorated. The linens were crisp, clean and the bed made with care. The bath was the same, meticulous care with towels and soaps and coffee supplies. I really appreciate the well-trained staff. We will stay here again.

We stayed in Duncanville for 1 week and the hotel staff was great. This was a great location for us it was located by the fwy & places to eat. We went to Dallas, Oklahoma and Louisiana.

AC was awesome even on the top floor, bed comfortable and it was clean

Our reservations were for 4 nights we were locked out of our room after 2 nights then door lock didn't work had to put us in another room our room did not get cleaned Very disappointing

Overall the hotel was fine. My group had 4 rooms and they were all clean and comfortable, etc. . . . however, everyone in our group thought that the hallway had a strange odor and that the breakfast was awful (by free hotel standards) ... also when I requested a 1 hour extension to my checkout date, so that I could complete some morning tasks and return to my room before departing ... the am desk manager rudely replied that "he would give me 30 minutes and if I was a minute late he would charge me a full day." As much as it upset the manager, I had just wished he'd politely said, "No, I can't do it." Overall the staff was friendly, but the am manager needs a course on customer service.

Location! Location! Location! This hotel was around everything and everywhere I needed to be, yet far enough away from the noise.

My stay was enjoyable. The staff was friendly and knowledgeable. I don't like staying in hotels much so this was a nice surprise. The beds were comfortable and amenities were nice. Couldn't quite figure tv remote, user error, I'm sure, but we managed. Nicest Best Western I've ever stayed in. Key cards a bit to sensitive for my liking. We had to have them reactivated twice.

I was in town for business. The hotel is okay, a bit over priced but it is definitely above average among the comparable hotels. Decent breakfast buffet, clean rooms and friendly staff. If you got a good deal on this hotel and you were on a budget, I would recommend this hotel.

A convenient place to stay. The staff was friendly and helpful.

I loved the hotel and the location. Breakfast was horrible. Did not enjoy it at all.

This hotel was fine as I was only there for sleeping and breakfast in the morning. I do appreciate the breakfast being hot and edible! The biscuits were GREAT! I think my only complaint would be to have a few more tea options on the breakfast menu!

I was in-town for a funeral and was skeptical about where to find comfort and peace. However, I chose the Best Western and I would definitely chose them again or refer to anyone that is in need of lodging in the Dallas area. The overall price and appearance online matched what I saw in person. The staff was very polite, professional and accommodating. The rooms were spacious and clean. We were only minutes away from the events and family/friends. The location was located by the interstate 20, which enabled us to get to other places very easily. I love seafood and my favorite restaurant was located, not even five minutes away. I felt relief in knowing that my family felt relaxed and comfortable. Thank you, to the Best Western staff (Duncanville, Definitely a Satisfied Guest!

Staff was very friendly & room was clean & comfortable. However, for a completely non-smoking hotel, the entire floor I stayed on smelled like cigarettes. I was very disappointed with that.

It was amazing. It's affordable and they also have a free breakfast available every morning for the customers. I recommend this place for a family.

The staff was extremely helpful and very accommodating. This is a new Hotel - very clean. I will definitely book again, because I frequent the Dallas area regularly.

Everything went well. No problems or concerns. Had an enjoyable and relaxing weekend.

922 E Highway 67 Duncanville TX

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 2 outdoor pools

Located 1 mi (1.5 km) from Methodist Charlton Medical Center, Best Western Plus Duncanville/Dallas is within a 15-minute drive of Dallas World Aquarium. This 70-room hotel welcomes guests with 2 outdoor pools, free breakfast, and free in-room WiFi. Kay Bailey Hutchison Convention Center and Dallas Zoo are also within a 15-minute drive of this Duncanville hotel.


Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning. For a nice break, mingle with other guests at the free manager's reception.


Rooms

All of Best Western Plus Duncanville/Dallas's 70 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Free weekday newspapers, free local calls, and ironing boards are also standard.


Property features

Guests staying at Best Western Plus Duncanville/Dallas enjoy access to 2 outdoor pools, a fitness center, and a spa tub. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Accessible, Bathtub

Queen 2 | Sleeps 4

Guest reviews for Best Western Plus Duncanville/Dallas

Everyone (2) Couples (9) Business (6) Family (8) Other (2) Friends (3)
5

nice

Everyone

Always comfortable and pleasant. This time I noticed hair in the corner of the bathroom . Just a few strands not a biggie just need room service to pay close attention.

By on Nov 29, 2016

Review comment responded on Dec 6, 2016

Wow-5-stars!! Thank you!

5

clean , quiet and comfortable.

Everyone

Great place to stay that has great breakfast and clean rooms.

By on Nov 15, 2016

Review comment responded on Nov 19, 2016

Awesome 5-star review!

5

family function

Families

The room was designated as no smoking but I could smell cigarettes.

By on Dec 8, 2015

5

perfect travel partner

Couples

The Check-in was so easy and the staff made sure that we got the room location that we wanted. How very nice! Friendly and courteous. The hotel was very clean. It was raining we arrived and even the parking lot was clean. There was no mud or debris anywhere around the entrance or the lobby. This hotel is professionally managed for guest's total comfort. Our room was well designed and decorated. The linens were crisp, clean and the bed made with care. The bath was the same, meticulous care with towels and soaps and coffee supplies. I really appreciate the well-trained staff. We will stay here again.

By on Nov 29, 2015

5

perfect travel partner

Couples

The Check-in was so easy and the staff made sure that we got the room location that we wanted. How very nice! Friendly and courteous. The hotel was very clean. It was raining we arrived and even the parking lot was clean. There was no mud or debris anywhere around the entrance or the lobby. This hotel is professionally managed for guest's total comfort. Our room was well designed and decorated. The linens were crisp, clean and the bed made with care. The bath was the same, meticulous care with towels and soaps and coffee supplies. I really appreciate the well-trained staff. We will stay here again.

By on Nov 29, 2015

5

family trip

Families

We stayed in Duncanville for 1 week and the hotel staff was great. This was a great location for us it was located by the fwy & places to eat. We went to Dallas, Oklahoma and Louisiana.

By on Aug 30, 2015

5

best sleep in a long time

Couples

AC was awesome even on the top floor, bed comfortable and it was clean

By on Jul 23, 2015

3

not so good hotel stay

Families

Our reservations were for 4 nights we were locked out of our room after 2 nights then door lock didn't work had to put us in another room our room did not get cleaned Very disappointing

By on Apr 9, 2015

3

grumpy am manager

BusinessTravelers

Overall the hotel was fine. My group had 4 rooms and they were all clean and comfortable, etc. . . . however, everyone in our group thought that the hallway had a strange odor and that the breakfast was awful (by free hotel standards) ... also when I requested a 1 hour extension to my checkout date, so that I could complete some morning tasks and return to my room before departing ... the am desk manager rudely replied that "he would give me 30 minutes and if I was a minute late he would charge me a full day." As much as it upset the manager, I had just wished he'd politely said, "No, I can't do it." Overall the staff was friendly, but the am manager needs a course on customer service.

By on Sep 30, 2014

4

convenient location

BusinessTravelers

Location! Location! Location! This hotel was around everything and everywhere I needed to be, yet far enough away from the noise.

By on Jul 31, 2014