Skip to main content
Beginning of main content

Recent guest reviews

Awesome pools! Very well kept, always clean. Towels are nice and clean, always coffee or infused water available for consumption. Rooms were clean and comfortable. Air conditioner could have been cooler. Great stay besides in the morning at checkout had to wait 45 minutes for a trolley to transport bags and ect due to a wedding party using 5 of them for over an hour! Also guests were smoking right at the hotel entrance, so we had to walk through smoke to get inside on several occasions and being asthmatic and having 3 kids with me it was not pleasant. Other than that, this is our favorite resort in the area!

Overall a comfortable and nice place. Beds are small and not too comfortable. Few conveniences in the room. Thin walls. Fortunately party in room next door ended by 11 pm. Staff was nice and accommodating. Athletic club nice.

The staff was great but our heat wasn't working and they had to come fix it twice in one night.

Very clean and incredibly friendly staff. The accommodations were great and I had a pleasant stay. Make sure you check out the gym--great facilities.

Wonderful escape! Very friendly staff :) really enjoyed the outdoor pool

Woman that checked us in and out didn't seem to know what she was doing but she appeared to be new so I was very patient. Tiki bar was getting a new roof so workers were there while we were trying to relax by the pool. Hot tub was also closed due to repairs. Bummer! The good news is that the hotel is obviously making improvements where needed. Overall, the room was clean, the staff was courteous and the steam room was awesome!

Beautiful hotel and resort in a quiet area. Two pools, indoor and outdoor that are well maintained, spa tub, full gym, sauna, and much more to keep busy. Family friendly, great staff. Very clean and comfortable. Will definitely stay again!

The hotel itself was very clean and the staff was friendly. I didn't like the fact there was no safe or microwave in the rooms. I don't recommend eating at the tavern on premises, the food was less than satisfying, they were out of alot of items and ingredients. The waitress was no where to be found and we were the only table. Hotel 4.7 the tavern 1.7

Convenient location near location. Clean, comfortable room, friendly staff. Food at the restaurant/bar was very affordable and good and nice to be able to eat right there at the hotel. The breakfast buffet is slightly overpriced but again it was convenient and the food was good.

Nice setting, breakfast buffet really weak, view from room was the roof and mechanicals

Wonderful staff, from the front desk to the people who stoke the fire! Lovely traditional Conn decor.I am devastated to learn that they are redoing the rooms to make them look like an upgraded holiday inn.The whole appeal of this hotel is the charming local decor, which is elegant and appropriate to the historic area.I honestly dont know if I will return if they make those changes I might as well stay at a double tree in times square!

During snow storm, staff was wonderful with early check-in and late check-outs. Plenty of indoor amenities (swimming pool, hot tub, racket ball, gym, ping pong, game room, game areas etc etc) to keep families engaged. Unfortunately, restaurant food and service left a lot to be desired. And there are a number of dead spots for phone reception. But my understanding is that the place is being totally updated and renovated soon. Will be very interested in the results.

We have stayed here many times and know the routine. We will continue to make it our hotel of choice in this area of Connecticut.

We decided to stay at a hotel to watch the Super bowl on a whim. The hotel is a good deal and is a very comfortable spa like setting. Staff are pleasant and helpful. Late night menu is available.

Kids loved the pool. Convenient to visiting elderly parents nearby. Friendly staff. Free wifi.

Had trouble both checking in and checking out. I'm not sure whether there is something systemically wrong at this hotel or if the staff is just made up of dolts. When I went to check in, the woman at the desk told me I didn't have a reservation. Eventually she found my reservation and represented that she had been "looking at the wrong date". The next day, when I tried to check out, the woman then at the desk told me that she didn't have anyone staying in the room I had spent the night in. Pretty sad.

Great facilities, staff and atmosphere and food. Bed pad was a little annoying but will stay again next year.

This is the first time I have ever stayed at the Heritage Hotel and Resort and I was impressed. As a child we frequented the Sunday brunch, which I was happy to see is still excellent. My family attended a wedding here and the staff for the most part was outstanding and super helpful. The location is great and the wedding was wonderful. My only real complaint was with the wedding coordinator who was slightly disorganized and was taking care of the issues at hand very efficiently. But the rest of the wedding and hotel was awesome!!

rooms a bit cheesy, check-in could not find [...] reservation, cramped elevators

Heritage Rd Southbury CT

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection is located 2.5 mi (4 km) from Southbury Clinic and within a 10-minute drive of Hollow Park. This 163-room, 3.5-star hotel welcomes business and leisure travelers with a golf course, a full-service spa, and 2 restaurants.


Dining

Enjoy dining at one of 2 onsite restaurants including Timbers, which specializes in American cuisine. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 9:30 AM.


Rooms

All 163 air-conditioned rooms provide MP3 docks, coffee makers, and free newspapers. 42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Free local calls, laptop-compatible safes, and ironing boards are other standard amenities.


Property features

Guests of Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection have access to a golf course, a full-service spa, and an indoor pool. There's free parking and a free area shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this spa hotel include a health club, a spa tub, and a sauna.

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 3

Standard Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 5

Standard Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 3

Standard Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 5

Guest reviews for Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

Everyone (10) Couples (5) Family (4) Friends (2)
4
Everyone

By on Aug 27, 2020

5
Family Family with small children

Awesome pools! Very well kept, always clean. Towels are nice and clean, always coffee or infused water available for consumption. Rooms were clean and comfortable. Air conditioner could have been cooler. Great stay besides in the morning at checkout had to wait 45 minutes for a trolley to transport bags and ect due to a wedding party using 5 of them for over an hour! Also guests were smoking right at the hotel entrance, so we had to walk through smoke to get inside on several occasions and being asthmatic and having 3 kids with me it was not pleasant. Other than that, this is our favorite resort in the area!

By on Jul 8, 2019

4
Everyone

Overall a comfortable and nice place. Beds are small and not too comfortable. Few conveniences in the room. Thin walls. Fortunately party in room next door ended by 11 pm. Staff was nice and accommodating. Athletic club nice.

By on Dec 31, 2018

3
Everyone

The staff was great but our heat wasn't working and they had to come fix it twice in one night.

By on Dec 11, 2018

5
Everyone

Very clean and incredibly friendly staff. The accommodations were great and I had a pleasant stay. Make sure you check out the gym--great facilities.

By , from New York, NY on Nov 26, 2018

5
Everyone

Wonderful escape! Very friendly staff :) really enjoyed the outdoor pool

By , from Ct on Sep 6, 2018

4
Everyone

Woman that checked us in and out didn't seem to know what she was doing but she appeared to be new so I was very patient. Tiki bar was getting a new roof so workers were there while we were trying to relax by the pool. Hot tub was also closed due to repairs. Bummer! The good news is that the hotel is obviously making improvements where needed. Overall, the room was clean, the staff was courteous and the steam room was awesome!

By on Aug 16, 2018

5

great pools, family friendly

Everyone

Beautiful hotel and resort in a quiet area. Two pools, indoor and outdoor that are well maintained, spa tub, full gym, sauna, and much more to keep busy. Family friendly, great staff. Very clean and comfortable. Will definitely stay again!

By on Jul 11, 2018

4
Everyone

The hotel itself was very clean and the staff was friendly. I didn't like the fact there was no safe or microwave in the rooms. I don't recommend eating at the tavern on premises, the food was less than satisfying, they were out of alot of items and ingredients. The waitress was no where to be found and we were the only table. Hotel 4.7 the tavern 1.7

By , from USA on Mar 26, 2018

5

nice hotel

Everyone

Convenient location near location. Clean, comfortable room, friendly staff. Food at the restaurant/bar was very affordable and good and nice to be able to eat right there at the hotel. The breakfast buffet is slightly overpriced but again it was convenient and the food was good.

By , from Hartford on Feb 19, 2018

Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

522 Heritage Rd, Southbury, CT 06488
url importing http://www.orbitz.com/Danbury-Hotels-Heritage-Hotel,-Golf,-Spa-&-Conference-Center,-BW-Premier-Collection.h35389-p2.Hotel-Reviews
There was an error importing /Danbury-Hotels-Heritage-Hotel,-Golf,-Spa-&-Conference-Center,-BW-Premier-Collection.h35389-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Danbury-Hotels-Heritage-Hotel,-Golf,-Spa-&-Conference-Center,-BW-Premier-Collection.h35389-p2.Hotel-Reviews