Location is good
The hotel was small friendly and the atmosphere was homely. The staff was friendly and the breakfast had something even for the pickiest eater!!!
Convenient location, nice staff, everything you need for stay.
I had made a reservation for a king room. I called the morning of to see about an early check in. The person I spoke to at 7:45 am said they had 1 king room available and she would put my name on it. We check in around 1:30 and get a 2 queen room. They told us there was nothing else available. The hotel was nice, but it seems like they don't know what they are doing.
Our stay was very pleasant! The only thing I wish we had in our room was a microwave. Going downstairs every time I needed a cup of hot water for tea was pretty inconvenient. But over all I give the stay a 9.5. The pool was open and awesome, loved the game room for the kids and adults, the room was clean, beds were comfortable, breakfast had awesome variety.
Tru By Hilton Rockwall Dallas, TX places you next to Lake Ray Hubbard and within a 15-minute walk of The Harbor Rockwall Mall. This 98-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and a 24-hour gym.
Start your day off right with a free buffet breakfast, served on weekends from 6:00 AM to 10:00 AM.
50-inch TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Other amenities include coffee makers, safes, and phones. Housekeeping is available on request.
Built in 2020, the brand new Tru By Hilton Rockwall Dallas, TX offers an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you plan to drive, free parking is available. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a 24-hour business center, express check-out, and free newspapers.
Location is good
The hotel was small friendly and the atmosphere was homely. The staff was friendly and the breakfast had something even for the pickiest eater!!!
Dear Althea, We appreciate you taking the time to write a review about your visit to Tru by Hilton Rockwall Dallas. It is a pleasure to know how much you enjoyed our beautiful property in addition to our devoted associates and delicious breakfast. Thank you for choosing us, and we hope to have a chance to host you again in the future. Nakita Hayes,Assistant General Manager
Convenient location, nice staff, everything you need for stay.
Esfir, thank you for being our guest at Tru by Hilton Rockwall Dallas. We are delighted that we exceeded your expectations and that you were pleased with our courteous associates as well as our convenient location. We appreciate you sharing your feedback and look forward to seeing you on your next visit. Nakita Hayes, Assistant General Manager
I had made a reservation for a king room. I called the morning of to see about an early check in. The person I spoke to at 7:45 am said they had 1 king room available and she would put my name on it. We check in around 1:30 and get a 2 queen room. They told us there was nothing else available. The hotel was nice, but it seems like they don't know what they are doing.
Elizabeth, thank you for taking the time to comment on your stay. We are happy you had an overall pleasant experience staying with us. However, please accept our apologies for the frustrations you experienced due to not receiving the room you booked. We try to make every effort to provide the accommodations requested based on availability; therefore, we regret not meeting your expectations. It was our pleasure hosting you, and we hope you will return and stay with us again. Mitchell Emery General Manager
Our stay was very pleasant! The only thing I wish we had in our room was a microwave. Going downstairs every time I needed a cup of hot water for tea was pretty inconvenient. But over all I give the stay a 9.5. The pool was open and awesome, loved the game room for the kids and adults, the room was clean, beds were comfortable, breakfast had awesome variety.
Christina, we appreciate you taking the time to write a review about your visit to Tru by Hilton Rockwall Dallas. It is a pleasure to know how much you enjoyed our relaxing accommodations, delicious breakfast and amazing pool. Thank you for choosing us, and we hope to have a chance to host you all again in the future. Mitchell Emery General Manager
Thank you so much for taking the time to share your experience. We look forward to seeing you in the future!
Dear Gena, It was a pleasure to read your review, and we appreciate you mentioning how much you enjoyed your stay. We are glad that our location was perfect for your needs and helped make your trip to Dallas a total success. Thank you for choosing Tru by Hilton Rockwall Dallas, and we look forward to providing you with another exceptional stay.Nakita Jackson,General Manager