For a relaxing vacation, much needed to destress, the amount of noise from the pool was very overwhelming and went on from very early morning until after 11:00pm. One night I tried to call and confirm when the pool closed, nobody answered. I went to the desk just to ask when the pool would close, and the employee was SO rude and dismissive because others had already complained as well. My room was incorrect, when I addressed that as well and paying more for a different room the woman at the desk told me I should have said something sooner. I would never stay at this property again, and if I didn’t have a friend in the industry with this brand, I’d never even consider them anywhere again.