The staff is rude and did no accommodate us despite changes to our travel plans, not to mention they gave us a rude awakening every day we were there despite a multi night stay.
It was a very nice clean hotel, would def stay again. My only issue was no mini frig. That would have made the stay even better.
No microwave, refrigerator or hairdryer no complementary coffee
I booked this hotel as a shelter during winter storm uri. When I got there the fire alarm was going off, and checkin in took 30 minutes. Shortly after the water went out and then the power. They wouldn’t refund me, and I had to find a different place to stay.
We needed a refrigerator and the front desk guy said “they make no promises for one.” Didn’t have any extra either. Toilet was broken. Bed was comfy. Very close to six flags and stadium if that’s all you need
The room was dirty. Used condom wrappers, blood on the bathroom door, hair on the shower wall, no do not disturb signs, not pet friendly, vwey rube staff. We checked in yesterday and asked this morning for no cleaning service since we have our dog. The front office told us we cannot have him in the room. Not exactly sure how that males them pet friendly. He was in his kennel. We had to check out and shuffle to find a different place. 2 kids, traveled 5000 miles, 11 bags, and a 12 hour flight. Orbitz did nothing to help resolve the situation. They just transferred me to 4 people!! They wouldnt even give a refund.
I originally requested to stay at Baymont Hotel. When i arrived at checkin i was informed there was no hot water. So i had to change reservations to motel 6. I didnt have a microwave, so the food i purchased could not be eaten unless i walked downstairs to the lobby. No complimentary breakfast. I had to use my cell phone to make calls because the room phone had no phone jack. I called the front desk for assistance. The person was very rude. There were ports on the tv that i was hoping to cast my laptop to do some work. The jacks did not work. Could not change the settings on the tv. I was not able to work from my room the entire stay. Such a big inconvienence compared to where I initially reserved. With the overall experience all i got was a sorry for the inconvienence.
The privacy is amazing but should have had a pool...
Wasnt very clean, mdew in batheoom, room smelles bad and no amenities in room other than small bar of soap.
As soon as I opened the door i was greeted by HUGE ROACHES!!! Sheets were dirty and stained floor was no carpet n dirty!! Just horrible experience coming from phoenix to visit there.
Service was unfriendly, unhelpful room was dirty and very sketchy. A lot of trash outside
the room was not clean at all. The blankets were cigarette burned all over and one bed had blood stains. There were also foot prints in the bathtub.
The staff as to checking in and out were friendly but the room was terrible. There was no hot water even after you let it warm up, and there were roaches in the room
Nice for a one night stay, but to many strange people walking around at night
This was a same day reservation since our original hotel reservation at another facility was given away. The process was quick and easy. Staff was friendly and welcoming... thank you for saving my night!
Difficulty connecting with the internet in the room. also needs more housekeeping inside and outside of the property
Hotel staff were terrible. Rude. Asked for extra pillows and they said no. Asked for extra towels and they gave us 2 scratchy tiny ones.
Motel 6 Grand Prairie, TX - Near Six Flags Drive places you within 2 miles (3 km) of popular sights like Six Flags Over Texas and Six Flags Hurricane Harbor. This 129-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and laundry facilities.
All 129 rooms provide free local calls. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels.
Guests staying at Motel 6 Grand Prairie, TX - Near Six Flags Drive enjoy free WiFi in public areas, laundry facilities, and a TV in a common area. If you plan to drive, free parking is available. The 24-hour front desk has staff always at the ready.
The staff is rude and did no accommodate us despite changes to our travel plans, not to mention they gave us a rude awakening every day we were there despite a multi night stay.
It was a very nice clean hotel, would def stay again. My only issue was no mini frig. That would have made the stay even better.
Thank you so much for the incredible rating. We look forward to your next visit!
No microwave, refrigerator or hairdryer no complementary coffee
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!
I booked this hotel as a shelter during winter storm uri. When I got there the fire alarm was going off, and checkin in took 30 minutes. Shortly after the water went out and then the power. They wouldn’t refund me, and I had to find a different place to stay.
Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.
We needed a refrigerator and the front desk guy said “they make no promises for one.” Didn’t have any extra either. Toilet was broken. Bed was comfy. Very close to six flags and stadium if that’s all you need
I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.
The room was dirty. Used condom wrappers, blood on the bathroom door, hair on the shower wall, no do not disturb signs, not pet friendly, vwey rube staff. We checked in yesterday and asked this morning for no cleaning service since we have our dog. The front office told us we cannot have him in the room. Not exactly sure how that males them pet friendly. He was in his kennel. We had to check out and shuffle to find a different place. 2 kids, traveled 5000 miles, 11 bags, and a 12 hour flight. Orbitz did nothing to help resolve the situation. They just transferred me to 4 people!! They wouldnt even give a refund.
I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.
I originally requested to stay at Baymont Hotel. When i arrived at checkin i was informed there was no hot water. So i had to change reservations to motel 6. I didnt have a microwave, so the food i purchased could not be eaten unless i walked downstairs to the lobby. No complimentary breakfast. I had to use my cell phone to make calls because the room phone had no phone jack. I called the front desk for assistance. The person was very rude. There were ports on the tv that i was hoping to cast my laptop to do some work. The jacks did not work. Could not change the settings on the tv. I was not able to work from my room the entire stay. Such a big inconvienence compared to where I initially reserved. With the overall experience all i got was a sorry for the inconvienence.
We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement.
The privacy is amazing but should have had a pool...
Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.
Wasnt very clean, mdew in batheoom, room smelles bad and no amenities in room other than small bar of soap.
It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our room and amenities . We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.
We take all reports of lacking service and issues with amenities and accommodations seriously, particularly those that you have raised. Your voice is very important to us and we are continuously striving to improve upon the guest experience. We hope you'll return someday to see how we're improving.