MainStay Suites Addison-Dallas

2.5 star property
Suburban hotel with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for MainStay Suites Addison-Dallas

Exterior
Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly) | Premium bedding, desk, laptop workspace, iron/ironing board
Exterior
Lobby
Suite, 1 Queen Bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Reviews

6.8 out of 10

Popular amenities

  • Kitchen
  • Pool
  • Pet friendly
  • Housekeeping
  • Breakfast included
  • Parking included

Explore the area

Map
15200 Addison Road, Building A, Addison, TX, 75001
  • Addison Circle Park
    ‪5 min walk‬
  • Galleria Dallas
    ‪3 min drive‬
  • University of Texas at Dallas
    ‪11 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪22 min drive‬

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Room options

Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Addison

MainStay Suites Addison-Dallas places you within a short walk of Addison Circle Park and within a mile (2 km) of Village on the Parkway. This 70-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Addison Circle Park - 5 min walk - 0.3 miles
  • Village on the Parkway - 13 min walk - 0.7 miles
  • Mary Kay Museum - 2 min drive - 1.4 miles
  • Galleria Dallas - 3 min drive - 2.3 miles
  • University of Texas at Dallas - 11 min drive - 6.0 miles

Getting around

  • LBJ - Central Station - 8 min drive
  • Dallas Union Station - 15 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 22 min drive

Restaurants

  • ‪Addison Improv Comedy Theatre and Restaurant - ‬7 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬4 min walk
  • ‪Jason's Deli - ‬10 min walk
  • ‪Lupe Tortilla Mexican - ‬12 min walk
  • ‪Buffalo Wild Wings - ‬9 min walk

About this property

MainStay Suites Addison-Dallas

Suburban hotel with free breakfast and a 24-hour front desk
At MainStay Suites Addison-Dallas, guests have access to an outdoor pool, free WiFi in public areas, and conference space. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.
43-inch TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include kitchens, refrigerators, and microwaves.
Recreational amenities at the hotel include an outdoor pool.

Languages

English, Hindi, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2001

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 125 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hawthorn Suites Wyndham Addison Galleria
Hawthorn Suites Wyndham Hotel Addison Galleria
Hawthorn Suites Wyndham Addison Galleria Hotel
Hawthorn Suites Wyndham Galleria Hotel
Hawthorn Suites Wyndham Addison Galleria Hotel
Hawthorn Suites Wyndham Galleria Hotel
Hawthorn Suites Wyndham Addison Galleria
Hawthorn Suites Wyndham Galleria
Hotel Hawthorn Suites by Wyndham Addison Galleria Addison
Addison Hawthorn Suites by Wyndham Addison Galleria Hotel
Hotel Hawthorn Suites by Wyndham Addison Galleria
Hawthorn Suites by Wyndham Addison Galleria Addison

Frequently asked questions

Is free cancellation available at MainStay Suites Addison-Dallas?

MainStay Suites Addison-Dallas provides free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at MainStay Suites Addison-Dallas?

As of May 30, 2025, prices found for a 1-night stay for 2 adults at MainStay Suites Addison-Dallas on Jun 9, 2025 start from $56.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of MainStay Suites Addison-Dallas?

This hotel is located in Addison, a short 6-minute walk from Addison Circle Park and also 16 minutes on foot from Village on the Parkway. Galleria Dallas is also within a driving distance of 2.1 mi.

Is parking available on site at MainStay Suites Addison-Dallas?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does MainStay Suites Addison-Dallas include a casino at the property?

No, MainStay Suites Addison-Dallas doesn't have a casino.

Is there an indoor pool at MainStay Suites Addison-Dallas?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about MainStay Suites Addison-Dallas?

Couples staying at this hotel will appreciate amenities like a kitchen and premium bedding as well as an outdoor pool.

Are there hot tubs at MainStay Suites Addison-Dallas?

No, there isn't a spa tub at this hotel.

Does MainStay Suites Addison-Dallas have a restaurant with a breakfast menu?

MainStay Suites Addison-Dallas offers free on-the-go breakfast each morning though there is no restaurant.

Does MainStay Suites Addison-Dallas allow pets to stay for free?

Although they can't stay for free, pets are welcome at MainStay Suites Addison-Dallas for a fee of USD 20 per pet, per night.

Are there connecting rooms at MainStay Suites Addison-Dallas?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to MainStay Suites Addison-Dallas?

The closest major airport to MainStay Suites Addison-Dallas is Love Field Airport (DAL), which is 11.3 mi away (21 minutes by car). Another top airport is Dallas-Fort Worth Intl. Airport (DFW), which is located 19.7 mi away (22-minute drive).

Are there rooms with balconies that I can book at MainStay Suites Addison-Dallas?

No, there aren't any guestrooms with balconies at MainStay Suites Addison-Dallas.

MainStay Suites Addison-Dallas Reviews

Reviews

6.8
Rating 10 - Excellent. 265 out of 999 reviews
Rating 8 - Good. 253 out of 999 reviews
Rating 6 - Okay. 178 out of 999 reviews
Rating 4 - Poor. 150 out of 999 reviews
Rating 2 - Terrible. 153 out of 999 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Renee

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible. This hotel is so dirty & full of bugs. It needs to be condemned. DO NOT STAY HERE...
Stayed 2 nights in Feb 2025

10/10 Excellent

Ronald

Stayed 7 nights in Feb 2025

2/10 Terrible

Jay

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place not up to fire code. Staff and fire department unable to get elevator working after fire alarm cleared. Electrical outlets uncovered in rooms. Our room had an awful chemical smell. Refrigerator did not work. Staff untrained and unable to answer questions. Staff from next shift had no idea what had happened on previous shift. Suppose to have continental breakfast, but did not.

10/10 Excellent

Nick

Stayed 14 nights in Jan 2025

6/10 Okay

Doreen

Business traveler
Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Nick

Stayed 7 nights in Jan 2025

10/10 Excellent

Anderson jose

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2025

4/10 Poor

Reginald

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

2/10 Terrible

Ryan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was unsafe and we were threatened by another tenant the first night.
Stayed 6 nights in Dec 2024

2/10 Terrible

Guadalupe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful experience

The concierge service is horrible; the man was very rude and bad-tempered. The room was dirty, there was a cockroach in the kitchen, and the hairdryer was sticky. Even so, they refused to cancel the reservation I had for another day and Hotels.com turned into a pumpkin doing nothing... I have pictures but I couldn't uploaded, as usual, the Hotels.com's App is working bad...
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Condemn this hotel

This hotel needs to be condemned. Im surprised it's still open
Stayed 1 night in Oct 2024

4/10 Poor

Alexander

Stayed 1 night in Nov 2024

4/10 Poor

Jonathan

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Gregory

Stayed 1 night in Nov 2024

10/10 Excellent

Marithea

Traveled with group
Stayed 3 nights in Nov 2024

6/10 Okay

Estella

Stayed 2 nights in Oct 2024

10/10 Excellent

Gregory

Stayed 1 night in Oct 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

2/10 Terrible

Jifo

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Joseph

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room wasn't ready until after 4pm and when we did get in our room 5-6 roaches crawling on walls and in the bathroom. Disgusting
Stayed 1 night in Oct 2024

8/10 Good

Luke

Stayed 1 night in Oct 2024

6/10 Okay

Taryn

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
All in all, the experience was pretty good! My only issue is that they said there was free breakfast, and upon waking up there was none at all. Only coffee. The first room we received was disgusting, with roaches everywhere, stained sheets, and bugs in the bed. Upon reporting such, they moved us to a much nicer room.
Stayed 1 night in Sep 2024

2/10 Terrible

Svetlana

Disliked: Cleanliness, property conditions & facilities, room comfort

STAY AWAY! STAY AWAY! STAY AWAY!

Cockroaches all over the place! All over the place!!! Do not wake up at night: you'll see them around you! Near your bed, yes! Tons of them: you can easily take a picture! Baby cockroaches pop up in front of you! They are transparent, yet still disgusting!!!
Stayed 4 nights in Sep 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Don't expect much for the cheap price.

We were in town for a wedding and only stayed 1 night. The staff was friendly and the beds and linens were clean. No problems with plumbing or A/C. The price was cheap so I guess I shouldn't have expected too much but there were roaches in one of our rooms and a syringe was found in the kleenex box of the other. We arrived later in the evening and were surprised with a $100 deposit for each room which was more than the price for the 1 night stay and not mentioned anywhere in the booking process. It was returned in 3-5 business days but what would have happened to someone who couldn't do that? No place to go and a non refundable booking? The "free breakfast" was pre packaged honey buns/muffins and coffee that you had to ask for. There was a heavy smell of weed in the elevator and hallway but I blame other guests for that. We didn't do any cooking or use the dishes so I can't speak to that but I wouldn't want to anyway after seeing a few roaches. The staff was informed about the roaches at checkout but I didn't find out about the syringe until we were already heading back home and didn't have a chance to call them within an acceptable time frame. I would probably recommend people stay somewhere else or call ahead to make sure you know what you are getting.
Stayed 1 night in Sep 2024

2/10 Terrible

Christopher

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was something out of a horror movie
Stayed 2 nights in Sep 2024