MainStay Suites Addison-Dallas

2.5 star property
Suburban hotel with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for MainStay Suites Addison-Dallas

Exterior
Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly) | Premium bedding, desk, laptop workspace, iron/ironing board
Exterior
Suite, 1 Queen Bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board
Free daily on-the-go breakfast

Reviews

6.6 out of 10

Popular amenities

  • Kitchen
  • Pool
  • Pet friendly
  • Housekeeping
  • Breakfast included
  • Parking included

Explore the area

View in a map
15200 Addison Road, Building A, Addison, TX, 75001
  • Place, Addison Circle Park
    ‪5 min walk‬
  • Place, Village on the Parkway
    ‪13 min walk‬
  • Place, Galleria Dallas
    ‪3 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪22 min drive‬

Room options

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Addison

MainStay Suites Addison-Dallas places you within a short walk of Addison Circle Park and within a mile (2 km) of Village on the Parkway. This 70-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Addison Circle Park - 5 min walk - 0.3 miles
  • Village on the Parkway - 13 min walk - 0.7 miles
  • Galleria Dallas - 3 min drive - 2.3 miles
  • Baylor Scott & White The Heart Hospital - 7 min drive - 7.1 miles
  • University of Texas at Dallas - 11 min drive - 6.0 miles

Getting around

  • LBJ - Central Station - 8 min drive
  • Dallas Union Station - 15 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 22 min drive

Restaurants

  • ‪Improv Comedy Club - ‬7 min walk
  • ‪Ida Claire - ‬6 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬4 min walk
  • ‪Hudson House - ‬5 min walk
  • ‪Texas de Brazil - ‬3 min walk

About this property

MainStay Suites Addison-Dallas

Suburban hotel with free breakfast and a 24-hour front desk
At MainStay Suites Addison-Dallas, guests have access to an outdoor pool, free WiFi in public areas, and conference space. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.
43-inch TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include kitchens, refrigerators, and microwaves.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 344 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2001

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 125 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hawthorn Suites Wyndham Addison Galleria
Hawthorn Suites Wyndham Hotel Addison Galleria
Hawthorn Suites Wyndham Addison Galleria Hotel
Hawthorn Suites Wyndham Galleria Hotel
Hawthorn Suites Wyndham Addison Galleria Hotel
Hawthorn Suites Wyndham Galleria Hotel
Hawthorn Suites Wyndham Addison Galleria
Hawthorn Suites Wyndham Galleria
Hotel Hawthorn Suites by Wyndham Addison Galleria Addison
Addison Hawthorn Suites by Wyndham Addison Galleria Hotel
Hotel Hawthorn Suites by Wyndham Addison Galleria
Hawthorn Suites by Wyndham Addison Galleria Addison

Frequently asked questions

Is free cancellation available at MainStay Suites Addison-Dallas?

MainStay Suites Addison-Dallas provides free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at MainStay Suites Addison-Dallas?

As of Oct 17, 2025, prices found for a 1-night stay for 2 adults at MainStay Suites Addison-Dallas on Oct 23, 2025 start from $54.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of MainStay Suites Addison-Dallas?

This hotel is located in Addison, a short 6-minute walk from Addison Circle Park and also 16 minutes on foot from Village on the Parkway. You'll also find Galleria Dallas and Quorum Park within a short drive.

Is parking available on site at MainStay Suites Addison-Dallas?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does MainStay Suites Addison-Dallas include a casino at the property?

No, MainStay Suites Addison-Dallas doesn't have a casino.

Is there an indoor pool at MainStay Suites Addison-Dallas?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is MainStay Suites Addison-Dallas a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a kitchen and premium bedding as well as an outdoor pool.

Does MainStay Suites Addison-Dallas have a hot tub?

No, this hotel doesn't have a spa tub.

Does MainStay Suites Addison-Dallas have a restaurant with a breakfast menu?

MainStay Suites Addison-Dallas offers free on-the-go breakfast each morning though there is no restaurant.

Does MainStay Suites Addison-Dallas allow pets to stay for free?

Although they can't stay for free, pets are welcome at MainStay Suites Addison-Dallas for a fee of USD 20 per pet, per night.

Are there connecting rooms at MainStay Suites Addison-Dallas?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to MainStay Suites Addison-Dallas?

The closest major airport to MainStay Suites Addison-Dallas is Love Field Airport (DAL), which is 11.3 mi away (21 minutes by car). Another top airport is Dallas-Fort Worth Intl. Airport (DFW), which is located 19.7 mi away (22-minute drive).

Can I book a room with a balcony at MainStay Suites Addison-Dallas?

No, at MainStay Suites Addison-Dallas, there aren't any guestrooms that list a balcony.

Reviews

MainStay Suites Addison-Dallas Reviews

6.6

6.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

5.0/10

Eco-friendliness
Rating 10 - Excellent. 257 out of 1006 reviews
Rating 8 - Good. 245 out of 1006 reviews
Rating 6 - Okay. 175 out of 1006 reviews
Rating 4 - Poor. 155 out of 1006 reviews
Rating 2 - Terrible. 174 out of 1006 reviews

Reviews

10/10 Excellent

charles

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The elevator has never worked in the 4 years I've stayed here
Stayed 1 night in Oct 2025

2/10 Terrible

Vicki

Business traveler
Disliked: Cleanliness, property conditions & facilities
The property was supposed to have breakfast. Instead there was a tiny basket of gas station mini-muffins. The steps and hallways were filthy not just needing a carpet sweeper, but truly disgusting. My room was barely clean and extremely outdated and dingy. The televisions in both rooms did not work the first night. The parking lot was littered with trash. I would have moved, but there were no rooms at an affordable price anywhere near my convention. It was the worst place ever for me, and I travel a lot.
Stayed 7 nights in Apr 2025

2/10 Terrible

Julia

Disliked: Cleanliness, staff & service, property conditions & facilities

Major disappointment

I picked this hotel for its location close to the Addison Kaboom Town fireworks display. That’s about the only thing going for it. The lobby was small but clean, but when we turned the corner down the hall, the problems started to be revealed. The elevator was broken so we had to take the stairs. At first we were assigned to a room on the second floor. When the key card failed, we returned to the front desk to get the card re-coded. That happened twice before we were reassigned to a third floor room. The carpet on the stairs was filthy and torn. The room was relatively clean but in poor condition. The bathroom door stuck on the floor so you couldn’t fully open it. The shower curtain rod was bent so the curtain didn’t meet the wall. The hair dryer switch was broken so you had to plug/unplug it to use it. Towel racks were rusty and flaking. Breakfast area looked clean but no breakfast was set up. I expect a certain level of quality from ANY place in Addison, but this hotel did not meet it and is not worthy of a Hotels.com listing. At least the bed was clean and comfortable.
Stayed 1 night in Jul 2025

2/10 Terrible

Raicoll

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel should be condemned. It and the room was in bad condition. The elevator was broken when i checked in. I was told this AFTER i checked in. And of course there were no rooms available on the first floor. A nice guest offered to help carry my luggage upstairs. The entire place smells like wet musty moldy carpet. My room wreaked of old wet dog. My bathroom ceiling had sooo much black mold. The stove top irons were sooo rusted. There were gnats flying everywhere in the room. The hallway was dim and didn't feel safe. My curtains and wall had, what I'm sure, was blood splatter on it. Don't stay here. I booked 2 nights and checked out the morning after the 1st night.
Possible blood splatter on  curtains
Stayed 2 nights in Jul 2025

4/10 Poor

Glynda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We booked our 2 night stay on hotels.com and the photos weren’t bad online. We arrived on site and there was trash all in the parking lot, which is fine if someone would clean up in a regular basis. We checked in and went up to the room and the staff had no idea that there were guys working in the ac in that room. Good on their part for making sure guys were making sure ac was fixed but not too good on their part that they didn’t keep up with the fact the room was occupied at the time. We got a new room and the tvs wouldn’t work at all. We went to the front desk and they loved us rooms again. The third room was fine. The next day we went downstairs to get ice and there was a roach on the ice maker. Hallways smelled like marijuana the whole stay. Also on the last day when we were packing up to leave my husband found a baby roach in the bathroom of the room we stayed in. It wasn’t too expensive so we didn’t cause a big fuss but staff really need to do better. The night shift front desk lady was super sweet though!
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities

This place sucks

Elevator was broken and the stairwell to the rooms was disgusting. Cockroaches and other bugs in the room, coffee maker was broken and they didn’t replace it. The AC worked well.
Stayed 4 nights in Jun 2025

2/10 Terrible

Claudio

Disliked: Cleanliness, staff & service, property conditions & facilities
I showed up for kaboom town but after wards when we went to the room there was roaches in the tub, walls, crawling up the bed sheets and room smelled of mothballs… worst hotel I’ve been to and will not be returning. The lady at the desk was of no help and responded as if she does not have any care as she has accepted all the complaints and feed back as it is a norm.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

A’Niyah

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel looked nothing like the pictures they showed. Before even making it to the room the elevator was out and our room was on the 3rd floor. Making it to the stairs, it was a bad odor and it looked like the carpet and walls never been cleaned. First room we got the bed was broke everything was dirty and stained. Even the sheets had stains on it. She agreed to switch our room but wanted us ,the guest, to put the room back together so they can rent it to somebody else. Which I found disturbing. So we finally switched rooms and granted this room was a little bit however the couches looked old and didn’t even match, there was nets every where and even a ROACH on the wall. Wish I could give this place 0 stars. They definitely need to update the pictures and show people what it really looks like now. Don’t stay here unless you wanna kill roaches and have nets all over your food while youre trying to eat.
Stayed 3 nights in Jun 2025

6/10 Okay

Tammie

Business traveler
No elevator was out my entire stay needs pest control in room. Shower curtain rods need to be installed correctly so curtain will stay closed. Breakfast was late during our stay so we did not get to experience that portion. Front desk was ok
Stayed 3 nights in Jun 2025

8/10 Good

Robinson

Stayed 2 nights in Jun 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great experience loved the suite
Stayed 1 night in Jun 2025

8/10 Good

Chenxi

Stayed 2 nights in Jun 2025

4/10 Poor

Ashley

Disliked: Cleanliness, staff & service
Stayed 3 nights in May 2025

2/10 Terrible

Peter, South Windsor

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY HERE. This establishment is an embarrassment to the Choice Hotels name. Wires hanging from ceiling where smoke detectors should be). Security latches on doors broken or missing, elevator broken 4 of the 7 days we stayed. Broken or non functioning amenities, dirty and stained carpets, and the list goes on. I heard another guest call this a “roach motel”. That about sums it up.
Stayed 4 nights in May 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, room comfort

I don’t like it

It’s not a good place I don’t really like it
Stayed 1 night in Jun 2025

2/10 Terrible

Dominique

Traveled with family and small children, Business traveler
Disliked: Cleanliness, property conditions & facilities
This property is 0/0. The elevators was out of order. I checked out earlier than my checkout date. The a/c was not working properly. The carpet was stained. The property gave an old smell. The internet/ cable was out for the entire stay. I was informed the cable company was there the first day to fix it which was a lie. Breakfast was suppose to start at 7am. 8am I went to grab breakfast and the area where breakfast was suppose to be served was filled with boxes. I went to the front desk to ask where the breakfast was being served and a basket full of donuts and pastries was pulled out and said this was the breakfast.
Stayed 3 nights in Jun 2025

4/10 Poor

Paul

Stayed 2 nights in Jun 2025

2/10 Terrible

Adam

Stayed 2 nights in Jun 2025

4/10 Poor

Bryan

R
Stayed 2 nights in Jun 2025

2/10 Terrible

Adam

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Broken Elevator and Bugs

I’m a wheelchair user who reserved an accessible room however their elevator was out of service. When attempting to check another first floors room to see if it’s accessible, the other rooms were infested with bugs, all over the floor and furniture. As I was sitting in the lobby processing my refund online, The front desk attendant kicked me out.
Stayed 1 night in Jun 2025

2/10 Terrible

Aumora

Stayed 7 nights in May 2025

2/10 Terrible

Sheila

Disliked: Cleanliness, property conditions & facilities, room comfort
This place is so dirty. Carpet dirty in the room and the hallways. It is so disgusting. Rooms dirty. Dead Bugs on walls Dead Bugs on ceiling Roaches crawling Bad smells from food and body order, mildew. Mildew in the shower. Elevators do not work and hasn't been. The lady at the front made it seems like it just happened. But from previous reviews, it's an ongoing problem. I think the health department needs to visit this place and you won't get a hot breakfast because there is no way that that place is clean enough to even serve people anything let alone coffee in the lobby. The breakfast they talk about is a two pack muffin and like I said coffee that I dare you to drink
Stayed 2 nights in May 2025

2/10 Terrible

Briana

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Filthy, Smoke Smell Horrible, Smoke Detectors Missing, Unsafe
Stayed 2 nights in May 2025

2/10 Terrible

Vivek

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had cockroaches, strong smoke odor, microwave didn’t work, in one of the rooms, water was dripping through the shower, elevator was broken and I had an 83 year disabled person who had difficulties going up and down from his room on the 2nd floor. Staircase and corridor carpets are full of marks, dirty. Very disappointed that Choice will not check them thoroughly. Hopefully, Expedia will refund our money for our 4 rooms.
Cockroach
Roach
Roach
Stayed 2 nights in May 2025