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MainStay Suites Addison-Dallas

2.5 star property

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Photo gallery for MainStay Suites Addison-Dallas

Coffee service
Lobby
Suite, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board
Exterior
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
15200 Addison Road, Building A, Addison, TX, 75001
  • Place, Addison Circle Park
    ‪5 min walk‬
  • Place, WaterTower Theater
    ‪7 min walk‬
  • Place, Village on the Parkway
    ‪13 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly) | Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Addison

MainStay Suites Addison-Dallas places you within a short walk of Addison Circle Park and within a mile (2 km) of Village on the Parkway. This 70-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Addison Circle Park - 5 min walk - 0.3 miles
  • WaterTower Theater - 7 min walk - 0.4 miles
  • Village on the Parkway - 13 min walk - 0.7 miles
  • Quorum Park - 20 min walk - 1.1 miles
  • Mary Kay Museum - 2 min drive - 1.2 miles

Getting around

  • Addison Station - 5 min walk
  • Dallas Union Station - 15 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 28 min drive

Restaurants

  • ‪OAKD BBQ - ‬10 min walk
  • ‪Improv Comedy Club - ‬6 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬4 min walk
  • ‪Ida Claire - ‬7 min walk
  • ‪Starbucks - ‬12 min walk

About this property

MainStay Suites Addison-Dallas

At MainStay Suites Addison-Dallas, guests have access to an outdoor pool, free WiFi in public areas, and conference space. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.
43-inch TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include kitchens, refrigerators, and microwaves.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

Lobby
The Addison Hotel, SureStay Collection by Best Western
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
7.8 out of 10, Good, 1,040 reviews
$58 nightly
The price is $66
Mar 4 - Mar 5
Total with taxes and fees
The Addison Hotel, SureStay Collection by Best Western

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 344 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2001

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 125 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hawthorn Suites Wyndham Addison Galleria
Hawthorn Suites Wyndham Hotel Addison Galleria
Hawthorn Suites Wyndham Addison Galleria Hotel
Hawthorn Suites Wyndham Galleria Hotel
Hawthorn Suites Wyndham Addison Galleria Hotel
Hawthorn Suites Wyndham Galleria Hotel
Hawthorn Suites Wyndham Addison Galleria
Hawthorn Suites Wyndham Galleria
Hotel Hawthorn Suites by Wyndham Addison Galleria Addison
Addison Hawthorn Suites by Wyndham Addison Galleria Hotel
Hotel Hawthorn Suites by Wyndham Addison Galleria
Hawthorn Suites by Wyndham Addison Galleria Addison

Frequently asked questions

Is free cancellation available at MainStay Suites Addison-Dallas?

MainStay Suites Addison-Dallas provides free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at MainStay Suites Addison-Dallas?

As of Mar 3, 2026, prices found for a 1-night stay for 2 adults at MainStay Suites Addison-Dallas on Mar 4, 2026 start from 56.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of MainStay Suites Addison-Dallas?

This hotel is located in Addison, a short 9-minute walk from Addison Circle Park and also 15 minutes on foot from Village on the Parkway. You'll also find Galleria Dallas and Quorum Park within a short drive.

Is parking available on site at MainStay Suites Addison-Dallas?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does MainStay Suites Addison-Dallas include a casino at the property?

No, MainStay Suites Addison-Dallas doesn't have a casino.

Is there an indoor pool at MainStay Suites Addison-Dallas?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at MainStay Suites Addison-Dallas?

Couples staying at this hotel will appreciate amenities like a kitchen and premium bedding as well as an outdoor pool.

Are there hot tubs at MainStay Suites Addison-Dallas?

No, there isn't a spa tub at this hotel.

Does MainStay Suites Addison-Dallas have a restaurant with a breakfast menu?

MainStay Suites Addison-Dallas offers free on-the-go breakfast each morning though there is no restaurant.

Does MainStay Suites Addison-Dallas allow pets to stay for free?

Although they can't stay for free, pets are welcome at MainStay Suites Addison-Dallas for a fee of USD 20 per pet, per night.

Are there connecting rooms at MainStay Suites Addison-Dallas?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to MainStay Suites Addison-Dallas?

The closest major airport to MainStay Suites Addison-Dallas is Love Field Airport (DAL), which is 11.4 mi away (22 minutes by car). Another top airport is Dallas-Fort Worth Intl. Airport (DFW), which is located 22.1 mi away (28-minute drive).

Can I book a room with a balcony at MainStay Suites Addison-Dallas?

No, at MainStay Suites Addison-Dallas, there aren't any guestrooms that list a balcony.

MainStay Suites Addison-Dallas Reviews

Reviews

6.6
Rating 10 - Excellent. 264 out of 1001 reviews
Rating 8 - Good. 238 out of 1001 reviews
Rating 6 - Okay. 162 out of 1001 reviews
Rating 4 - Poor. 157 out of 1001 reviews
Rating 2 - Terrible. 180 out of 1001 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

4/10 Poor

fatima

Disliked: Cleanliness, property conditions & facilities
The standard of the hotel is very poor . Roaches in rooms , rusted old hand dryer, cook top, toaster all deteriorated. It is not for long stay at all smell of cigarette smoke everywhere. Elevator not working. Came back only to sleep could stay there to rest.
Stayed 3 nights in Nov 2025

8/10 Good

brittany

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

2/10 Terrible

nocona

Stayed 1 night in Nov 2025

2/10 Terrible

Omar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So dirty and run down.
Stayed 8 nights in Nov 2025

2/10 Terrible

Marshall

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There are roaches the elevator was broken for a disabled person the ac leaked all over the floor the TV did not work and they require another $100 deposit on top of the cost of the room the breakfast they said that is available was a few honey buns and a package of muffins
Mold on the batgtub
Mold in the bathroom
Stayed 1 night in Nov 2025

6/10 Okay

Kyle

Stayed 7 nights in Oct 2025

10/10 Excellent

thomas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a disability, and the staff went the extra effort to accommodate me.
Stayed 1 night in Nov 2025

10/10 Excellent

Marina

Stayed 1 night in Oct 2025

2/10 Terrible

Jenna

Stayed 1 night in Nov 2025

10/10 Excellent

Ronald

Stayed 7 nights in Oct 2025

2/10 Terrible

Nicole

Traveled with family
Check-in went fine, but we were in our room for less than 30 minutes before we saw a cockroach crawling across our floor. When we walked in there was a chemical smell and I could not place it until we found the roach and I realized the smell made me think of Raid. When we went back downstairs I found two more in the hallway. The lady at the front desk was very helpful and gave us a refund and we went somewhere else.
Stayed 1 night in Nov 2025

10/10 Excellent

Ronald

Stayed 7 nights in Oct 2025

4/10 Poor

Laquisha

Stayed 1 night in Oct 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Overall, a good value. No breakfast or working elevator was definitely a bummer, but tolerable for the price.
Stayed 3 nights in Oct 2025

4/10 Poor

Jay

Disliked: Cleanliness, property conditions & facilities
No breakfast. Room was a smoking room and smelled horrible. I really would like a refund. No other rooms available. I will not go back there.
Stayed 1 night in Oct 2025

10/10 Excellent

Daisy

Stayed 1 night in Oct 2025

10/10 Excellent

charles

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The elevator has never worked in the 4 years I've stayed here
Stayed 1 night in Oct 2025

2/10 Terrible

Towsif

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was good on this property. Parking lot felt super unsafe. Roaches everywhere. Carpet full of stains. The door latch was taken out. I had to put a chair against the door.
Stayed 1 night in Oct 2025

6/10 Okay

Kristin

Liked: Room comfort
Disliked: Property conditions & facilities
The first one they gave me had no towels in the bathroom and no remote control so I asked to switch rooms and when they gave me a second room the second room I walked into the air conditioning was completely off. Management there was kind of understaffed didn't really know what they were doing but overall decent bathroom comfortable bed but definitely the hotel needs some work
Stayed 1 night in Oct 2025

2/10 Terrible

Owen

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
RUN.
Stayed 4 nights in Oct 2025

2/10 Terrible

Daralynn

Disliked: Cleanliness, property conditions & facilities
No Breakfast as stated and there was roaches but the team and the front desk was nice
Stayed 2 nights in Sep 2025

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Aime, Cibolo

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
“Breakfast included” was a packaged honeybun and old coffee. There was mold in the ceiling, old broken tv stacked on new tv in the sitting room, stained bedding. Though inexpensive, we still over paid.
Stayed 2 nights in Sep 2025

2/10 Terrible

Kim

Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t do it

Roach infested, stovetop did not work. Room dirty. Sheets stained. No pool first 2 days. Breakfast minimum. Does seem to be under Renovation. But much nicer suites close for same or lower price
Stayed 5 nights in Sep 2025

4/10 Poor

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

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