Skip to main content
Beginning of main content

Recent guest reviews

Better shampoo would be nice but no complaints everything was great

Stains on the sheets and matress wrap AND had to put my own sheets on the bed when i requested new ones

Great

The only thing that was very disappointing was the "free breakfast". I understand it was free but it was extremely lack luster compared to other hotels. I stayed at a competitor just a few weeks earlier and the "free breakfast" was great, it was also cheaper to stay. The breakfast bar was very limited and only included, cold cereal, frozen orange juice (still frozen), and a few other cold items. The only thing hot was the ability to microwave a sandwich which was frozen.

Overall the property was great a few suggestions that I would recommend for the property to improve would be having a microwave in the room having a safe in the room to store valuable belongings And noise isolating the windows could improve road noise from the freeway in the street that was a little bit on the loud side not too bad at first but eventually noticeable

Very friendly place to stay! Real close to everything

They only thing that was disappointment was getting coffee from Starbucks. The drink was terrible. Everything else was wonderful.

Centrally located to restaurants and entertainment venues. Exceptionally polite and friendly front desk staff.

This is my go-to hotel when I'm in the area. Its always clean and convenient to everywhere i need to go. Staff is always nice. Wish breakfast was served longer.

Receptionist was very helpful and professional

Stayed for one night it was clean and staff were friendly would recommend it

Close to shopping centers and bars, top golf right Infront of hotel

Check in was smooth and the front desk clerk was friendly as well as knowledgeable. Location is close to Top Golf and many restaurants.

The Hyatt Place in The Colony was great. The property was clean, well maintained and close to retail and restaurants. I would recommend this hotel.

It was nice, but I was surprised that there is no lotion provided in the bathroom.

What I liked - It was a nice property and furnished nice. - The staff was very nice and very helpful What I didn't like - The breakfast was good, but not the best - It was a noisy location. Everyday around 5:00 am, the traffic running by the place was very noticeable.

Wasn’t aware of the pet fee that cost just as much as the room itself until we checked in because of booking through orbitz. Also, we were double charged for our room by mistake.

The Hyatt place was very welcoming, Clean and well maintained. They offered an excellent breakfast buffet. The beds were super comfy. The kids loved it. Very pleased with our stay. Will stay there again in the future! Our room had no microwave all I had to do was ask and literally less then 5 minutes they brought one to our room. Excellent customer service. Everyone was always smiling.

I booked two rooms. One for myself and one for my Father. As soon as we checked in we had to evacuate due to a false fire alarm. My Father's room toilet leaked and he had to reconnect a hose underneath the lid. My shower water was lukewarm at best at the max heat setting. We have stayed at the Hyatt close to the DFW Airport and it was much better compared to this one.

Memorial Drive The Colony TX

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Hyatt Place Dallas / The Colony places you within a leisurely stroll of Hawaiian Falls The Colony and The Colony Five Star Complex. This 3-star hotel has 107 guestrooms and offers an outdoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Free on-the-go breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Get a pick-me-up at the coffee shop/cafe.


Rooms

42-inch LED TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Sofa beds, refrigerators, and coffee makers are also standard.


Property features

Guests staying at Hyatt Place Dallas / The Colony enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include conference space, a 24-hour business center, and a computer station.

Room options

Room (High Floor, 2 Queen & 1 Sofa Bed)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Room, 1 King Bed with Sofa bed, Accessible (With Shower)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed with Sofa bed (High Floor)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Hyatt Place Dallas / The Colony

Everyone (6) Couples (4) Family (14)
5
Family with small children

Better shampoo would be nice but no complaints everything was great

By on Mar 20, 2022

Review comment responded on Mar 21, 2022

Good morning Pamela. Thank you very much for your feedback and for being a valued guest. We hope to see you soon. All the best!

2
Family

Stains on the sheets and matress wrap AND had to put my own sheets on the bed when i requested new ones

By on Mar 7, 2022

Review comment responded on Mar 10, 2022

Good morning Luke. I am sorry to see that we did not meet your expectations during your stay with us. It is always our goal to provide the best service and to make our guests feel as comfortable as possible. My sincerest apologies for any stains or tears in your bedding and for the fact that housekeeping did not replace those for you. However, I am glad to see that you were provided additional linen to rectify that issue. We look forward to making the necessary adjustments and making your next stay with us more pleasurable. All the best to you.

5
Everyone

Great

By on Jan 15, 2022

Review comment responded on Jan 15, 2022

Good morning Phan. Thank you very much for your feedback and for being a valued guest. We hope to see you soon. All the best!

3
Everyone

The only thing that was very disappointing was the "free breakfast". I understand it was free but it was extremely lack luster compared to other hotels. I stayed at a competitor just a few weeks earlier and the "free breakfast" was great, it was also cheaper to stay. The breakfast bar was very limited and only included, cold cereal, frozen orange juice (still frozen), and a few other cold items. The only thing hot was the ability to microwave a sandwich which was frozen.

By on Jan 6, 2022

Review comment responded on Jan 8, 2022

Good morning Frank. Thank you for choosing us to enjoy your stay. Our complimentary breakfast is just that, complimentary. While I cannot speak on any other property and what they deem appropriate, here at Hyatt Place The Colony, we value the safety and well-being of not only you, our guest, but our dedicated staff as well. Our breakfast is structured this way to ensure said safety. As we all move forward through Covid, we await the day that we can return to a hot breakfast. You have my upmost apologies for this confusion and inconvenience. Again, thank you for choosing Hyatt Place The Colony-enjoy your day!

4
Family

Overall the property was great a few suggestions that I would recommend for the property to improve would be having a microwave in the room having a safe in the room to store valuable belongings And noise isolating the windows could improve road noise from the freeway in the street that was a little bit on the loud side not too bad at first but eventually noticeable

By on Dec 10, 2021

Review comment responded on Dec 11, 2021

Good evening Sergey. Thank you very much for your feedback and for being a valued guest. We hope to see you soon. Happy Holidays

3
Everyone

By on Dec 6, 2021

5
Family

Very friendly place to stay! Real close to everything

By on Oct 30, 2021

Review comment responded on Oct 30, 2021

Hi Jarod! Thank you very much for your feedback and for being a valued guest. We hope to see you soon.

5
Family Family with small children

They only thing that was disappointment was getting coffee from Starbucks. The drink was terrible. Everything else was wonderful.

By on Aug 31, 2021

Review comment responded on Sep 16, 2021

Thank You Tracey

5
Everyone

Centrally located to restaurants and entertainment venues. Exceptionally polite and friendly front desk staff.

By on Aug 13, 2021

Review comment responded on Sep 16, 2021

Thank You Anonymous

5
Partner Couples

This is my go-to hotel when I'm in the area. Its always clean and convenient to everywhere i need to go. Staff is always nice. Wish breakfast was served longer.

By on Jun 20, 2021

Hyatt Place Dallas / The Colony

5200 Memorial Drive, The Colony, TX 75056
url importing http://www.orbitz.com/Dallas-Hotels-Hyatt-Place-Dallas-/-The-Colony.h17237781-p2.Hotel-Reviews
There was an error importing /Dallas-Hotels-Hyatt-Place-Dallas-/-The-Colony.h17237781-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Dallas-Hotels-Hyatt-Place-Dallas-/-The-Colony.h17237781-p2.Hotel-Reviews

Frequently asked questions