I liked that the property had good food and a shopping mall next door with lots to do. I disliked how full the parking lot always was.
Beautiful view of lake...but small room for the price
Great Lake front property with excellent staff and fine service. It is a calming environment with warm decor.
The hotel was beautiful. It was right by the lake. The guy at the front desk, John Henry, upgraded our room because it was me and my wife's 2 year wedding anniversary. The suite was beyond beautiful. The hotel is walking distance from dining and entertainment and just a few minutes away from some fine dining places. It made our anniversary very special.
We love this hotel and the location. Tons of things to do within walking distance.
Love it here room was awesome friendly staff great food
The staff was less than accommodating. The concierge could not be bothered with simple requests. We had to call multiple times to remind them to come to the room. Food when ordered for pick up was incomplete and cold. The door would jam and We had to push with force to open. TV was not working. Certainly not what we expected at a Hilton, especially for the price paid.
I had a view of the lake and it was beautiful It was an amazing stay and convienent
People in the next room over were loud the entire night, staff would not do anything to keep them from being loud. I could hear the couple fighting and throwing things against wall. Very disappointing considering this place isn’t a motel 6 or a cheap place you rent by the hour.
Room was dirty, no hand soap for bathroom. During check in our room wasn't available we had to downgrade to two queen beds instead of King.
Very nice and clean. Even during the Covid-19 stuff, everyone was friendly. I will stay here again.
Beautiful facility. Front desk staff was very accommodating.
It’s a bit far from Dallas but there’s a few things to do within walking distance of the hotel.
Hilton Dallas/Rockwall Lakefront places you next to Lake Ray Hubbard and The Harbor Rockwall Mall. This 231-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour fitness center.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a full breakfast is available for a fee.
Hilton Dallas/Rockwall Lakefront's 231 rooms are individually decorated and provide MP3 docks, refrigerators, and coffee makers. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. Other standard amenities include free weekday newspapers, free local calls, and laptop-compatible safes.
Guests staying at Hilton Dallas/Rockwall Lakefront enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. Free parking is available if you drive. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a business center.
I liked that the property had good food and a shopping mall next door with lots to do. I disliked how full the parking lot always was.
Beautiful view of lake...but small room for the price
Thank you so much for your feed back.
Great Lake front property with excellent staff and fine service. It is a calming environment with warm decor.
The hotel was beautiful. It was right by the lake. The guy at the front desk, John Henry, upgraded our room because it was me and my wife's 2 year wedding anniversary. The suite was beyond beautiful. The hotel is walking distance from dining and entertainment and just a few minutes away from some fine dining places. It made our anniversary very special.
We love this hotel and the location. Tons of things to do within walking distance.
Love it here room was awesome friendly staff great food
The staff was less than accommodating. The concierge could not be bothered with simple requests. We had to call multiple times to remind them to come to the room. Food when ordered for pick up was incomplete and cold. The door would jam and We had to push with force to open. TV was not working. Certainly not what we expected at a Hilton, especially for the price paid.
I had a view of the lake and it was beautiful It was an amazing stay and convienent
Thank you for taking the time to review our property. We apologize for the busy parking lot. We did have a fairly large event this past weekend. Please let us know when you will be returning and we can take care of your valet charges if the parking lot is full. Best, Fernando