Skip to main content
Beginning of main content

Recent guest reviews

The man who checked us in was drunk. He couldn’t even legibly write the room number down. Then he Lied to my wife telling her they would have to order a blow dryer from the warehouse. On day 2 when the AC went out, I went to front desk to complain, dena told me to have Orbitz call her and she would comp the room. I immediately called Orbitz and the front desk would not answer the call. Horrible experience for the money.

Some of the staff were helpful. We tried to be understanding with staffing shortages, however there was no communication regarding additional parking fees, that housekeeping was only on Tuesday. We had no dishwashing soap to run the dishwasher which was not helpful since I stepped on a cockroach in the kitchen area with with bare feet. No toilet paper. There was no effort on their part to remedy the situations until finally one person the day before we checked out. The day we checked out there was a parking fee which we were never notified of. We normally stay in a Hilton chain and we won't make that mistake again.

My overall experience here was awful I would not recommend.

The set up of the hotel i loved. My stay was pretty quiet and I was thankful for that. I will stay at another Hyatt House if all other locations compare.

Very clean. Good breakfast. Friendly staff. Willing to stay here again.

Didn't like that cheese was in the eggs at breakfast

The only irritant during my stay were ants. They lived in the kitchen.

Love staying here....lots of space to walk around....very clean, thanks!

The suite was very spacious, what we were looking for!

Room was dated with newer furniture, but older kitchen cabinets, etc. Great bathroom mirror with back lit lighting. Breakfast was excellent and your staff should be recognized for the food quality and service. Thanks

We arrived tired and room was not ready, had to wait 40 minutes to get one.

It's was kind of small for a 2 bedroom suite when traveling with kids otherwise everything was decent. No complaints.

I loved my stay everyone was so nice and helpful.I loved it and my fiance did as well

Didn't get to stay the night, but the customer service was excellent. Patient staff with a great attitude.

Edwin Lewis Dr Addison TX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • 24-hour fitness center

HYATT house Dallas/Addison places you within a short walk of Addison Circle Park and within a mile (2 km) of Village on the Parkway. This 132-room, 3-star aparthotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. For a nice break, mingle with other guests at the free manager's reception.


Rooms

Each apartment is air-conditioned and features a kitchen and space to spread out with a living room and a dining area. Guests can expect to find 42-inch flat-screen TV with satellite channels and a DVD player, along with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and the bathroom offers a hair dryer. Other standard amenities include a sofa bed, a coffee maker, and free newspapers.


Property features

Guests of HYATT house Dallas/Addison have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 8 per day, and there's also a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include a spa tub, an outdoor tennis court, and a 24-hour business center.

Room options

Suite, 1 Bedroom, Accessible, Bathtub

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 Bedroom

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 2 Bedrooms

1 King Bed | 2 Double Beds | Sleeps 8

Suite, 2 Bedrooms

2 King Beds and 1 Double Sofa Bed | Sleeps 6

Guest reviews for HYATT house Dallas/Addison

Everyone (13) Couples (4) Business (5) Family (7) Other (2) Friends (2)
1
Family

The man who checked us in was drunk. He couldn’t even legibly write the room number down. Then he Lied to my wife telling her they would have to order a blow dryer from the warehouse. On day 2 when the AC went out, I went to front desk to complain, dena told me to have Orbitz call her and she would comp the room. I immediately called Orbitz and the front desk would not answer the call. Horrible experience for the money.

By on Apr 26, 2022

Review comment responded on Apr 28, 2022

We apologize for the inconveniences during your stay and appreciate your feedback. We will pass this on to management.

4
Everyone

By on Mar 1, 2022

2
Partner Couples Business Business

Some of the staff were helpful. We tried to be understanding with staffing shortages, however there was no communication regarding additional parking fees, that housekeeping was only on Tuesday. We had no dishwashing soap to run the dishwasher which was not helpful since I stepped on a cockroach in the kitchen area with with bare feet. No toilet paper. There was no effort on their part to remedy the situations until finally one person the day before we checked out. The day we checked out there was a parking fee which we were never notified of. We normally stay in a Hilton chain and we won't make that mistake again.

By on Dec 8, 2021

Review comment responded on Dec 8, 2021

We apologize for the inconveniences during your stay and appreciate your feedback. We will pass this on to management.

4
Everyone

By on Oct 26, 2021

1
Family with small children

My overall experience here was awful I would not recommend.

By on Sep 3, 2021

Review comment responded on Sep 8, 2021

Thank you for your feedback. We have passed this on to management.

4
Family

The set up of the hotel i loved. My stay was pretty quiet and I was thankful for that. I will stay at another Hyatt House if all other locations compare.

By on Mar 16, 2021

4
Everyone

By on Dec 14, 2020

Review comment responded on Dec 19, 2020

Thank you for taking the time to send in your review! We hope to see you again soon!

4
Everyone

By on Dec 16, 2019

5
Family

Very clean. Good breakfast. Friendly staff. Willing to stay here again.

By on Oct 10, 2019

5
Partner Couples

Didn't like that cheese was in the eggs at breakfast

By on Sep 28, 2019

HYATT house Dallas/Addison

4900 Edwin Lewis Dr, Addison, TX 75001
url importing http://www.orbitz.com/Dallas-Hotels-HYATT-house-Dallas/Addison.h34706-p2.Hotel-Reviews
There was an error importing /Dallas-Hotels-HYATT-house-Dallas/Addison.h34706-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Dallas-Hotels-HYATT-house-Dallas/Addison.h34706-p2.Hotel-Reviews

Frequently asked questions