You could tell the property is highly used and was in good condition for that but could have been cleaner (chips behind the bed, soda or some sort of liquid on walls in random spots)
Very friendly and hospitable staff. Beds firm and very comfortable.
I’ve stayed at this hotel before and liked many features of the hotel including a good enough breakfast to fuel you for a morning drive. I had forgotten that the worst feature of the hotel is the in-room heating and cooling units which are temperature uncontrollable. A deal breaker for my staying again.
The man at the property was quite helpful
The room I stayed in was missing two light bulbs called to the front desk said they didn't have any light bulbs I had to use my cell phone to call to the front desk because the phone in the room did not work
The stay was okay, if I was on a getaway vacation for fun the hotel would have been disappointing but for a quick, convenience trip it was good.
This place was great! Lots of updates and amenities that you don't see everywhere. My only issue was with the staff. I stood at the desk for around 10 mins before being acknowledged because the receptionist was watching a video on her phone. I also had called ahead the night before to see if I could pay extra to check in early because of the timing of my event. I was assured I could. I arrived and was told I could not check in early and therefore couldn't get ready for my event. I would have stayed elsewhere if I had known.
First of all Wyndham does not have an emergency procedure in place to deal with the dead bolt locking a person out of the room. It took almost 1 1/2hrs for them to call the fire department. The front desk staff was very nice, their management something different. Next the television in room 100 along with the phone doesn’t work.
the staff were king and welcoming and i will take my friends and families back,very very cleanand family friendly
Great stay! Shower pressure isn’t the best but it’s not bad!
My vehicle was broken into while parked in their parking lot. There are ZERO cameras in the property so therefore nothing was seen. There were 3 cars total that were hit that same night. The staff was kind and extended my stay one night at half price, which should have been free imo.
Was not the cleanest place I have been in. Stained sheets. I wiped the bathroom down because it wasn’t clean
I enjoyed the stay completely. The room was spotless and the hotel is in a very convenient area. The staff were also very friendly.
I didn't like the 50$ hold fee. I loved the free breakfast
Concord Mills is within a mile (2 km) of Wingate by Wyndham Charlotte Speedway/Concord, and other popular attractions like Charlotte Motor Speedway are within a few miles (5 km). This hotel has 93 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour gym.
Free continental breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception.
The 93 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Free newspapers, free local calls, and fans are also standard.
At Wingate by Wyndham Charlotte Speedway/Concord, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a business center, and coffee/tea in a common area.
You could tell the property is highly used and was in good condition for that but could have been cleaner (chips behind the bed, soda or some sort of liquid on walls in random spots)
Hello Jean, To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!
Very friendly and hospitable staff. Beds firm and very comfortable.
We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!
I’ve stayed at this hotel before and liked many features of the hotel including a good enough breakfast to fuel you for a morning drive. I had forgotten that the worst feature of the hotel is the in-room heating and cooling units which are temperature uncontrollable. A deal breaker for my staying again.
"We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas.", we certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.
We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!,
The man at the property was quite helpful
We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.
The room I stayed in was missing two light bulbs called to the front desk said they didn't have any light bulbs I had to use my cell phone to call to the front desk because the phone in the room did not work
Thank you so much for bringing to our attention the issues that you encountered with our appliance and electronics. Your comfort and convenience is our top priority, as always. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.
The stay was okay, if I was on a getaway vacation for fun the hotel would have been disappointing but for a quick, convenience trip it was good.
We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you.
Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our bed as well as our property. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.