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Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

3.5 star property
Art Deco resort with a full-service spa and a golf course

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

Sports facility
Lobby
Terrace/patio
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • Parking available

Explore the area

View in a map
5400 John Q Hammons Dr, Concord, NC, 28027
  • Place, Great Wolf Lodge Water Park
    ‪15 min walk‬
  • Place, Hendrick Motorsports Complex
    ‪16 min walk‬
  • Place, Concord Mills
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Suite, 1 King Bed, Non Smoking

Standard Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(63 reviews)
  • 455 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Bedrooms, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 500 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(6 reviews)
  • 455 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Suite, 1 King Bed, Accessible, Non Smoking (Hearing) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 455 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Balcony

8.4 out of 10
Very good
(13 reviews)
  • 455 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

32-inch LCD TV with cable channels, TV, pay movies

Premium Suite, 1 King Bed, Non Smoking

  • 455 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking

Presidential Suite, 2 Bedrooms, Non Smoking | Living area | 32-inch LCD TV with cable channels, TV, pay movies

Presidential Suite, 2 Bedrooms, Non Smoking

  • 500 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 455 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • 455 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 455 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Living area | 32-inch LCD TV with cable channels, TV, pay movies

Executive Suite, 1 King Bed, Non Smoking

  • 455 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 455 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Corner

32-inch LCD TV with cable channels, TV, pay movies

Premium Suite, 2 Queen Beds, Corner

10.0 out of 10
Exceptional
(1 review)
  • 455 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(6 reviews)
  • 455 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(7 reviews)
  • 455 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, Accessible (Mobility & Hearing, Roll-in Shower)

  • 455 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Suite, 2 Queen Beds, Accessible (Hearing) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(15 reviews)
  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom

8.2 out of 10
Very good
(40 reviews)
  • 455 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner

32-inch LCD TV with cable channels, TV, pay movies

Room, 2 Queen Beds, Corner

9.2 out of 10
Wonderful
(20 reviews)
  • 455 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds

32-inch LCD TV with cable channels, TV, pay movies

Premium Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 455 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Bedrooms

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Suite, 2 Bedrooms

8.6 out of 10
Excellent
(4 reviews)
  • 455 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 1 King Bed, Allergy Friendly (Wellness, In-room air purification)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Allergy Friendly (Wellness, In-room air purification)

9.4 out of 10
Exceptional
(3 reviews)
  • 455 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Allergy Friendly (Hearing Acc, In-room air purification)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Allergy Friendly (Hearing Acc, In-room air purification)

10.0 out of 10
Exceptional
(2 reviews)
  • 455 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Allergy Friendly (Wellness, In-room air purification)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Allergy Friendly (Wellness, In-room air purification)

7.0 out of 10
Good
(4 reviews)
  • 455 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Allergy Friendly (Hearing Acc, In-room air purification)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Accessible, Allergy Friendly (Hearing Acc, In-room air purification)

  • 455 sq ft
  • Sleeps 5
  • 2 Queen Beds

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About the neighborhood

Concord

Within a short walk of Rocky River Golf Club, Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa is within a mile (2 km) of Hendrick Motorsports Complex. This 308-room, 3.5-star resort has a golf course, a full-service spa, and free breakfast.
View more Resorts in CharlotteOpens in a new window

What's nearby

  • Rocky River Golf Club - 11 min walk - 0.6 miles
  • Great Wolf Lodge Water Park - 15 min walk - 0.8 miles
  • Hendrick Motorsports Complex - 16 min walk - 0.9 miles
  • Charlotte Motor Speedway - 3 min drive - 1.3 miles
  • Concord Mills - 3 min drive - 1.5 miles

Getting around

  • JW Clay Boulevard /UNC Charlotte Station - 9 min drive
  • Kannapolis Station - 18 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪McDonald's - ‬17 min walk
  • ‪Cook-Out - ‬16 min walk
  • ‪7-Eleven - ‬15 min walk
  • ‪Texas Roadhouse - ‬17 min walk

About this property

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

Art Deco resort with a full-service spa and a golf course
Guests of Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa have access to a golf course, a full-service spa, and an indoor pool. If you drive, self parking is USD 8.00 per night, and there's also a free shopping center shuttle. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this spa resort include a 24-hour gym, a steam room, and WiFi in public areas.
Guests can expect WiFi, wired internet, and 32-inch LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. MP3 docks, refrigerators, and microwaves are also standard.
Recreational amenities at the resort include a golf course, an indoor pool, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. The spa is equipped with a sauna. The spa is open daily.

Similar properties

Exterior
Homewood Suites by Hilton Concord Charlotte
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.8 out of 10, Exceptional, 910 reviews
$98 nightly
The price is $110
Dec 14 - Dec 15
Total with taxes and fees
Homewood Suites by Hilton Concord Charlotte

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night); wired internet (surcharge)

Parking and transportation

  • Free shopping center shuttle
  • Self parking on site (USD 8 per night; includes in/out privileges)
  • RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Indoor pool
  • Shopping
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (42,477 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar in shower (35 inches high)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (43 inches high)

More

  • 1 building
  • 11 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Self parking fee: USD 8.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Charlotte-Concord/Golf
Embassy Suites Charlotte-Concord/Golf Concord
Embassy Suites Charlotte-Concord/Golf Resort
Embassy Suites Charlotte-Concord/Golf Resort Concord
Embassy Suites Hilton Charlotte-Concord-Golf Resort
Embassy Suites Hilton Resort
Embassy Suites Hilton Charlotte-Concord-Golf
Embassy Suites Hilton
Embassy Suites Charlotte Concord/Golf Resort Spa
Embassy Suites by Hilton Charlotte Concord Golf Resort Spa
Embassy Suites by Hilton Charlotte Concord Golf Resort Spa

Frequently asked questions

Is a free cancellation option available at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa?

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa provides free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa?

As of Nov 15, 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa on Nov 23, 2025 start from $119.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa?

This resort is located in Concord, a short 19-minute walk from Hendrick Motorsports Complex and also 11 minutes on foot from Rocky River Golf Club. You'll also find Concord Mills and Charlotte Motor Speedway within a short drive.

Is parking available on site at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa?

Yes, parking is offered for USD 8.00 per night with in/out privileges. Accessible parking and RV/bus/truck parking are also available for guests.

Is there a spa at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa?

There is a full-service spa at this available for guests to enjoy at this resort.

Does Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa have a casino?

No, Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa doesn't have a casino.

Is there an indoor pool at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa?

Yes, this resort has an indoor pool.

What will couples enjoy most about a stay at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa?

There are many amenities for couples at this resort, including in-room massages as well as an indoor pool and a bar.

Does Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa have a hot tub?

No, but this resort does have a steam room.

Does Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa feature a restaurant that includes a breakfast menu?

Yes, Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa serves free cooked-to-order breakfasts each morning from its restaurant.

Does Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

What is the closest airport to Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa?

The closest major airport to Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa is Concord, NC (USA-Concord Regional), which is 3.1 mi away (6 minutes by car). Another top airport is Charlotte-Douglas Intl. Airport (CLT), which is located 19.9 mi away (24-minute drive).

Are there rooms with balconies at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa?

Yes, some guestrooms at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa offer a balcony.

Does Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa have a wedding venue?

Take advantage of the wedding venue at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa if you plan to say "I do" during your trip.

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 666 out of 1076 reviews
Rating 8 - Good. 201 out of 1076 reviews
Rating 6 - Okay. 82 out of 1076 reviews
Rating 4 - Poor. 56 out of 1076 reviews
Rating 2 - Terrible. 71 out of 1076 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Phillip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 1 night stay
Stayed 1 night in May 2025

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Tara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Teisha

Stayed 2 nights in Aug 2025

2/10 Terrible

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not do it!!!

The air did not work well, the place was a wreck, filthy and smelled so bad. Has NOT been updated since the 70s. No one answers the phone if u call front desk goes right to a busy signal. One of the worst places I have EVER STAYED. Blinds in living room area broken too.
Stayed 3 nights in Aug 2025

10/10 Excellent

Everett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Katina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend with my daughter

I would love for this property to be renovated so it looks as nice as Embassy Suites Uptown Charlotte. Our check in was good! Trey was phenomenal and his customer service was top tier! It’s always an event there like family reunions. I don’t like to hear kids running and being loud outside the rooms and breaking in front of you to crowd the elevators.
Stayed 1 night in Jul 2025

10/10 Excellent

jason

Liked: Cleanliness, staff & service

Nice hotel. Not worth the money.

Was a very nice hotel. Room was okay. Door was hard to open and close. Key didn’t work everytime. Bed was so so. Felt like it was leaning to one side. Should have told someone but didn’t want to get kicked out or disrespected by staff. Check in was easy. Zoe was a phenomenal person and helped me with check in and was very friendly. All the other staff we encountered were not as nice and would not even speak to us. Breakfast was decent. Not much selection and most of the food was cold and overcooked. Have to think twice before I decide to return for another stay. Especially with the pricie we paid.
Stayed 4 nights in Aug 2025

4/10 Poor

Brian

Disliked: Cleanliness
Wouldn’t be my first choice
Stayed 1 night in Jul 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Numaan

Business traveler
Liked: Amenities
Staff was excellent, especially the chefs and bartenders! Super polite
Stayed 1 night in Aug 2025

6/10 Okay

Joseph

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Hit and miss

no access to coffee in lobby. handicap parking was occupied by non handicapped persons. the guy in the restaurant was rude. Omlette guy was awesome. food was good. bathroom had no conditioner in bottle. not enough usb ports in room.
Stayed 1 night in Aug 2025

10/10 Excellent

Loron

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Justin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Francis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room wasn’t ready at check in.
Stayed 1 night in Aug 2025

10/10 Excellent

courthnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Uldis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and safe was nice
Stayed 2 nights in Jul 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Was perfect. Would stay again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will come again the rooms at excellent it’s wonderful and the breakfast in the dining in the spa I’ll give that thumbs up
Stayed 2 nights in Jul 2025

10/10 Excellent

kendra

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Stephanie

Traveled with family
Liked: Staff & service
The room was nice, it was a corner. Happy hour was pleasant, however better parking is needed. The bed was hard as a brick. Other than that overall decent experience
Stayed 1 night in Jul 2025

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