The tv in the living room didn’t work and when we tried to call the front test the phone didn’t. Work so I used my cell phone and no one asked after several attempts. My husband had to go to the front desk and when he got there no one was there to help help. He looked everywhere until he found a maintenance man (who was kind) came up to the room and told us after he was able to get the tv to turn on that we just need to keep it on and not to turn it off. And of course the next day the house keepers turned it off cause they didn’t know. The entire experience at this hotel was very disappointing and I will not return with my family nor will I recommend the stay.
The property was fine. Nice pool and quiet for the most part. Nice front desk staff. Unfortunately housekeeping needs work. Food in our fridge at checkin. Not enough towels in room for number of guests- there were three of us. The remote for the living area tv did not work and maintainence came and said its broken and i will try to get back to you. Never did. Came in from a night out asked for 2 blankets- got one. Day two- housekeeping left no wash cloths or hand towel and again only two towels. Toilet paper not stocked.Standing lamp in bedroom is an electric hazard. Its a great location but housekeeping is very important. Shpuld not have to call the front desk for towels 2x toilet paper TV etc.
Great services, great people, I like the place. I hope to come back one day.
They don’t maintain the hotel. One Elevator doesn’t work and the other has broken buttons. You have to push the button a certain way for elevator to run. Door entry card reader doesn’t work so people struggling to get in through the rear entrance. Blinds broken. Just a notch above a motel 6. They need to invest in updating and repairing. They also need to train people at the front desk, immature and unprofessional. They we’re young so I Don’t blame them. Management is clearly lacking. Disappointed.
Good for the price. Not the Ritz, but perfect for somewhere just to sleep while you visit the amusement parks. Looks like they’re upgrading slowly but surely.
Our shower leaked a lot & when the shower/bath water was running the toilet wouldn’t flush. The pull out bed had no sheets or blankets
Like the room. Foumd a spider. Have stayed here 2x and always recommend it.
The rooms were spacious and the beds were comfortable. Mostly clean. Remodeling. Most of the time only one operating elevator that didn’t always work. It was OK and we didn’t mind taking the stairs Only one luggage cart for the whole building! Fridge and Microwave in rooms worked great. Two TVs in each room with good service and channels. WiFi spotty in the evenings. No sheets were provided in either room for the sofa beds even though the number of occupants clearly indicated it would be needed. Staff was friendly but often forgot things. No towels one day, no coffee other days. Front desk was responsive and brought needed items to our rooms quickly. Cleaning lady did not speak English and could not understand requests. One working washing machine for entire building. Broken washer not labeled. Lost $3 in it but staff would not refund and said we had to call the company to get our money back. Faster and cheaper to go to laundromat down the street. Close to Disney, Knott’s, Medieval Times, Starbucks and Porto’s. Some hassles but the price was good and we would stay here again.
Room was clean and spacious. Also loved the location.
I liked everything about this place. Great location and room. Also, really enjoyed the pool and Jacuzzi.
I had requested to one of your staff about a week or so before arriving at your hotel, this is our 4 year staying at your hotel. When we arrived I found the gentleman at the front desk not very friendly or helpful and was disappointed. I had mentioned that I had a problem walking very far as I am 81 yrs of age. He gave me room 315 originally and I found it very far for me to walk. I then went back to the front desk and asked if there were a closer room for me to walk to and he gave me room 111 , this room was still far for me as I am waiting to have a complete knee replacement. I had originally requested when I had telephoned your hotel about a week before we arrived if it was possible to be a room in the rear of the hotel as it was closer for me to walk to from parking my rental vehicle. We had stayed at your hotel this time from Nov. 3-10 and only 3 times out of the 6 nights did they clean our room , as all we really wanted was to have our bathroom taking care of only. We are not sure if we will be staying at your hotel next year as we really did love your hotel and location. John Sinclair
Medieval Times is within a 5-minute walk of Radisson Suites Buena Park while other popular sites like Knott's Berry Farm are within a 15-minute stroll. This 3-star hotel has 200 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a fitness center.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:00 AM.
The 200 accommodations feature sitting areas. Guests can expect WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include sofa beds, microwaves, and refrigerators.
At Radisson Suites Buena Park, guests enjoy features like an outdoor pool, a fitness center, and a spa tub. You can take advantage of onsite parking for a fee, along with a free theme park shuttle. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this family-friendly hotel include conference space, a business center, and a computer station.
We appreciate your feedback. Thank you for staying with Radisson Hotels.
The tv in the living room didn’t work and when we tried to call the front test the phone didn’t. Work so I used my cell phone and no one asked after several attempts. My husband had to go to the front desk and when he got there no one was there to help help. He looked everywhere until he found a maintenance man (who was kind) came up to the room and told us after he was able to get the tv to turn on that we just need to keep it on and not to turn it off. And of course the next day the house keepers turned it off cause they didn’t know. The entire experience at this hotel was very disappointing and I will not return with my family nor will I recommend the stay.
We apologize for the unsatisfactory vistit. We will discuss these issues with our team and do our best to improve them all. Thank you for your feedback and stay safe.
Thanks for staying with us. We appreciate your feedback!
thank you for staying with us we appreciate your feedback
The property was fine. Nice pool and quiet for the most part. Nice front desk staff. Unfortunately housekeeping needs work. Food in our fridge at checkin. Not enough towels in room for number of guests- there were three of us. The remote for the living area tv did not work and maintainence came and said its broken and i will try to get back to you. Never did. Came in from a night out asked for 2 blankets- got one. Day two- housekeeping left no wash cloths or hand towel and again only two towels. Toilet paper not stocked.Standing lamp in bedroom is an electric hazard. Its a great location but housekeeping is very important. Shpuld not have to call the front desk for towels 2x toilet paper TV etc.
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
I am most pleased that you really enjoyed your stay with us. We truly appreciate your feedback and look forward to your return. Thanks.
Great services, great people, I like the place. I hope to come back one day.
thank you for staying with us we appreciate your feedback
They don’t maintain the hotel. One Elevator doesn’t work and the other has broken buttons. You have to push the button a certain way for elevator to run. Door entry card reader doesn’t work so people struggling to get in through the rear entrance. Blinds broken. Just a notch above a motel 6. They need to invest in updating and repairing. They also need to train people at the front desk, immature and unprofessional. They we’re young so I Don’t blame them. Management is clearly lacking. Disappointed.
thank you for staying with us we appreciate your feedback and on behalf of everyone here at radisson we apologize for the issues you had during your stay
Good for the price. Not the Ritz, but perfect for somewhere just to sleep while you visit the amusement parks. Looks like they’re upgrading slowly but surely.
Thank you for taking the time to comment on your recent stay at our hotel. I am glad to hear you enjoyed your stay. We appreciate you giving us a great score. We look forward to your return next time you come to Buena Park.
We appreciate your feedback and thank you for your visit. Hope to see you again soon and stay safe.