Fabulous
Would love to stay here again with my husband and enjoy the pool . We were too tired to leave our room and left early but I enjoyed our one night here.
Stay was great. Nice and easy no complaints.
Madonna Inn is in a class all in its own. Rooms are extremely unique, staff is very friendly, food is fantastic. We had breakfast and dinner. Only complaint is the service at the pool was very slow. Granted, the hotel was completely booked, and it was a warm day, but probably should have had more than two people working.
Great staff, amenities, cleanliness, location. Great place for the family to unwind and relax. We didn’t want to leave but unfortunately our vacation had come to an end. We will definitely keep the Madonna inn in our radar for future stays. Thanks for making our anniversary a great experience and memory for the books.
Very pretty property, well decorated. Customer service not so great, I asked to fix something in my room, but my request was never fulfilled
Very original!
each suit/room unique, but for me it felt quite dated instead.
(1) Concierge staff LOGAN was rude. I call to cancel my breakfast reservation and he transferred me to the department. However, they just left me on hold. I called the front desk back & Logan answered again. His response was “of course, they will put you on hold. They are probably very busy. Why??? Have you never been put on hold?” Logan needs customer service training. (2) Pillows are old. Bed uncomfortable. Not the kind of beddings expected paying $361 for one night.
It was so charming. Never seen anything like it. Or never seen so much color of pink, hearts and flowers. Like staying inside Barbie doll's ranch with vintage pool
Madonna inn is a dream, always a treat to stay here.
Love the room, will comeback again. It was a wonderful time
Horrible customer service the manager was completely unreasonable and difficult to deal with. I reserved with a third party and cancelled with anytime cancellation insurance. The manager charged me for the room anyway and charged me a higher rate than I reserved for and said it was hotel fees. I was not even there how I had hotel fees is beyond me. Anyway during covid I guess he would have rather I came after being exposed to confirmed family member with confirmed covid and risk the health of all of the guests at the hotel. Considerate guy. Well I paid the entire nights stay even though he was contacted by the 3rd party representative. He would not even give a discount for another date or remove the hotel fees. Ridiculous. I am glad I did not stay he would have probably made the trip miserable. The manager needs to take a course in hospitality management. I was looking forward to visiting now I will only ever tell people not to visit due to the unreasonable manager.
Charming place! We loved it here! Their rooms are unique. Amazing pool. Would definitely stay here again.
Madonna Inn places you next to Madonna Plaza Shopping Center and within a 15-minute walk of Laguna Lake Park. This 110-room, 3.5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.
Enjoy dining at Alex Madonna Gold Rush, one of 2 onsite restaurants. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Full breakfast is offered for a fee each morning from 7 AM to 1 PM.
Madonna Inn's 110 rooms are individually decorated and provide free newspapers, free local calls, and free bottled water. Guests can expect to find free WiFi and LCD TVs with satellite channels. Pillowtop beds sport premium bedding and bathrooms offer bathrobes. Safes, ironing boards, and desks are other standard amenities.
Guests of Madonna Inn enjoy a full-service spa, an outdoor pool, and a gym. You can put free parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include 2 spa tubs, outdoor tennis courts, and free WiFi in public areas.
Fabulous
Would love to stay here again with my husband and enjoy the pool . We were too tired to leave our room and left early but I enjoyed our one night here.
Stay was great. Nice and easy no complaints.
Madonna Inn is in a class all in its own. Rooms are extremely unique, staff is very friendly, food is fantastic. We had breakfast and dinner. Only complaint is the service at the pool was very slow. Granted, the hotel was completely booked, and it was a warm day, but probably should have had more than two people working.
Great staff, amenities, cleanliness, location. Great place for the family to unwind and relax. We didn’t want to leave but unfortunately our vacation had come to an end. We will definitely keep the Madonna inn in our radar for future stays. Thanks for making our anniversary a great experience and memory for the books.
Very pretty property, well decorated. Customer service not so great, I asked to fix something in my room, but my request was never fulfilled
Very original!
each suit/room unique, but for me it felt quite dated instead.
(1) Concierge staff LOGAN was rude. I call to cancel my breakfast reservation and he transferred me to the department. However, they just left me on hold. I called the front desk back & Logan answered again. His response was “of course, they will put you on hold. They are probably very busy. Why??? Have you never been put on hold?” Logan needs customer service training. (2) Pillows are old. Bed uncomfortable. Not the kind of beddings expected paying $361 for one night.
