My expectations were met. Im allset. The personat the front desk gave me the wrong key for the room after i got to the third floor inhad to walk back down with my bags to ask for another amd i got no apology from the person. Oops i gave you the wrong key. That was it
Very clean and well mannered staff staff was extremely patient and helpful
There is a reggaeton night club right next door. Extremely loud music till 2am. If you like sleep then don’t come here. Staff doesn’t care
It was very comfortable and clean. The only thing that i did not like is that they were very loud in the room next to me.
Everything is perfect! We are so happy ! The bed and breakfast is awesome
It was very clean staff was very respectful and the hotel is a great location
I didn’t get to go to Boston and when both Orbitz and I tried to contact the manager about a possible refund or credit to stay at another Holiday Inn the manager did not return their calls or return my call. Holiday Inn customer service did call me about my review of their customer service but I was unable to talk at that time and asked if they could call me back later that day to which the customer service agent stated, okay I will note a customer no show and I will call later. First off I was not a no show I just couldn’t talk at that time and second she never called me back. As far as I’m concerned Holiday Inn does not care about their customers!!! I will avoid their hotels whenever I am able to!!
The property is clean and well maintained. The room was spacious and well maintained. The property looks brand new. The faucet water was not clear. It was a milky color, because the city was doing maintenance on the water lines. They would not let us check in a bit early. They could have been a but more nicer about it.
The property was clean and totally renovated great location and staff
There was nothing that we didn’t like. Excellent room.
The staff at the front desk seemed unpolished and one lady has bright red hair. When I walked up they didn't acknowledge me and I stood there patiently waiting. The hotel is brand new so it is nice but I noticed some of the outlets don’t work in the room which causes the lighting fixtures plugged into those sockets not to work. Other than those complaints I had a good stay and I loved the glass walk-in shower!
Brand new hotel. Clean. Well decorated. Excellent staff
Holiday Inn Express And Suites Boston South - Randolph places you within a 10-minute drive of Brockton Fire Museum and Eleanor Cabot Bradley Estate. This 101-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour fitness center.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
The 101 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 42-inch flat-screen TVs with satellite channels. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are also standard.
Built in 2018, the brand new Holiday Inn Express And Suites Boston South - Randolph offers an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
My expectations were met. Im allset. The personat the front desk gave me the wrong key for the room after i got to the third floor inhad to walk back down with my bags to ask for another amd i got no apology from the person. Oops i gave you the wrong key. That was it
Dear valued guest, Thank you for choosing to stay at the Holiday Inn Express & Suites Boston South-Randolph and providing your honest feedback on Expedia.com. Please accept my sincerely apology. We hope to welcome you back whenever your travel brings you back to Boston. Respectfully, Patricia Senior Front Office Supervisor
Very clean and well mannered staff staff was extremely patient and helpful
Dear Amara, Thank you for your feedback. We are delighted that you enjoyed your stay. Thank you again for the positive review! We hope to welcome you back to the Holiday Inn Boston South-Randolph for an overall exceptional stay soon. Respectfully, Patricia Senior Front Office Supervisor
There is a reggaeton night club right next door. Extremely loud music till 2am. If you like sleep then don’t come here. Staff doesn’t care
Dear MattMc2000, Thank you for taking the time to provide us your feedback from your recent stay. I am so incredibly sorry you had a negative stay with us. I would like to make it up to you, please contact me hotel.
It was very comfortable and clean. The only thing that i did not like is that they were very loud in the room next to me.
Dear Anonymous, Thank you for choosing to stay at the Holiday Inn Express & Suites Boston South-Randolph and providing your honest feedback on Orbiz.com. I am so sorry about your loud neighbor. We hope to welcome you back whenever your travel brings you back to Boston. Respectfully, Patricia Senior Front Office Supervisor
Dear value guest, Thank you for choosing to stay at the Holiday Inn Express & Suites Boston South-Randolph and providing your honest feedback on Orbitz.com. We hope to welcome you back whenever your travel brings you back to Boston. Respectfully, Patricia Senior Front Office Supervisor
Dear valued guest, Thank you for choosing to stay at the Holiday Inn Express & Suites Boston South-Randolph and providing your honest feedback on Expedia.com. We hope to welcome you back whenever your travel brings you back to Boston. Respectfully, Patricia Senior Front Office Supervisor
Everything is perfect! We are so happy ! The bed and breakfast is awesome
Dear valued guest, Thank you for your feedback. We appreciated our guests taking the time out of their busy schedule to write reviews. We are delighted to hear that you enjoyed our guest rooms, and that you had an excellent experience in our hotel from the beginning to the end. Once again, thank you for staying with us, we hope to serve you again whenever travels bring you back to Boston-Randolph. Respectfully, Patricia Senior Front Office Supervisor
It was very clean staff was very respectful and the hotel is a great location
Dear valued guest, Thank you so much for taking the time to share your experience on Orbitz.com following your stay at Holiday Inn & Suites Randolph. It is a pleasure to learn that you had an excellent experience in our hotel from the beginning to the end. We are also truly delighted to read about our very attentive staff. We thank you for your warm recommendation and hope to welcome you back very soon to Holiday Inn & Suites Boston South-Randolph during your future travels to Boston. Best regards, Patricia Senior Front Office Supervisor
Dear valued guest, Thank you for choosing to stay at the Holiday Inn Express & Suites Boston South-Randolph and providing your honest feedback on Orbitz.Com We hope to welcome you back whenever your travel brings you back to Boston. Respectfully, Patricia Senior Front Office Supervisor
Thank you for choosing to stay with us. We appreciate your positive review and hope to welcome you back again!