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Recent guest reviews

Clean hotel and was dog friendly. Decent area to travel into the city.

The Westin is a great hotel The Bistro restsurant within the hotel has outstanding service and yummy food

It is a nice place - easily the best in the area -- and has great staff but there were a lot small issues: the refrigerator and tv were unplugged in my room, the WiFi was out during my stay, and the TVs in the workout facility did not work.

It's a rired property and needs refurbishing. It's not up to the standards of most Westins. Very disappointing.and won't stay there again.

Nice gym and pool area Good bar and breakfast Large rooms and comfortable beds

Location is a bit of a drive from Boston probably the only downside. Otherwise, very clean, great amenities, and very helpful and nice staff. Ample parking.

I can’t reach them via phone. Their number is disconnected. They only sent part of my bill to me via email and I need the rest to complete my expense report. But I can’t reach anyone to help me at this Westin hotel in Waltham MA.

Staff seemed as if it was an inconvenience for me to want to check in. Pool has a layer of caked build up around the inside edge that made my skin crawl think it might be time for a cleaning

Exceptionally comfortable beds. Very helpful staff. Pool was a little disappointing

Pros: Convenient location, pet friendly, and pleasant/helpful staff

The breakfast was a disaster.. we were no more then 10 people in the restaurant and they couldn’t get it together and had only 1 waiter and a manager who was horrible! But at the end the waiter took all of our food a replaced it the right way after an hour

Liked the brunch. Did not like that pool area was absolutely disgusting with dirty wet towels left all over the ground and chairs. With bits of food crumbs on tables, chairs, and floor. No clean towels. Also I had requested a shower no tub due to my knees, and didn't get that either.

All staff was very nice especially the front desk people who could not have been better.

Very irritating to have to pay $18 per night for parking in a suburban hotel.

BE CAREFUL! The hotel might have pressed their staff to “seduce” guests to eat and pay for the expensive breakfast. This would be an accuse that they will never admit, but look into my experience and stay cautious. When I was checking in, I repeatedly asked “is breakfast included?” and got the “weak, low voice or you call it gentle” but still very clear answer of yes. The next morning I was waiting for friend to pick me up for going out for brunch in the lobby thought I can grab a coffee at the breakfast room. I ended in sitting down with having some fruits and coffee for 3-5 min. Then I was asked to sign the check. When I was trying to argue at checkout - the same guy who checked me in, and his colleague, were really firm (and very prepared) for that I should pay for the $27 breakfast charge. I would have no problem to pay had I been told breakfast was not included. The hotel is cheap given it is a Westin but this might lead to the hidden deals. Nevertheless a hotel should be honest; fooling guests around should never be allowed. I am only skeptical not 100% sure. I wrote this out for hoping that incidence like this can be avoided by guests or hotel managers.

Perfect hotel to attend a community event in Waltham, Massachusetts.

Third Avenue Waltham MA

Hotel highlights

  • Free WiFi in public areas
  • Indoor pool
  • Health club
  • Business center

The Westin Waltham-Boston is located within a few miles (5 km) of Brandeis University and Bentley College. This 351-room, 4-star hotel has 24-hour room service along with conveniences like an indoor pool and a health club.


Dining

For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM. Savor a meal from the comfort of your room with 24-hour room service.


Rooms

The 351 rooms have an array of amenities, including coffee makers, free weekday newspapers, and safes. Guests can expect WiFi and TVs with pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include phones, ironing boards, and desks. Housekeeping is available once per stay.


Property features

At The Westin Waltham-Boston, guests enjoy an indoor pool, a health club, and free WiFi in public areas. Valet parking is available for USD 25 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a business center, and express check-out.

Room options

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Premium Room, 2 Double Beds, Non Smoking, Lake View

2 Double Beds | Sleeps 4

Deluxe Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Premium Room, 1 King Bed, Non Smoking, Lake View

1 King Bed | Sleeps 3

Guest reviews for The Westin Waltham-Boston

Everyone (19) Couples (5) Business (2) Family (5)
5
Friends

Clean hotel and was dog friendly. Decent area to travel into the city.

By on Aug 11, 2020

5
Family

The Westin is a great hotel The Bistro restsurant within the hotel has outstanding service and yummy food

By , from Boston on Feb 17, 2020

Review comment responded on Feb 24, 2020

Hello Suzy, thank you for your positive feedback and we hope to welcome you back to Waltham soon!

3
Family

It is a nice place - easily the best in the area -- and has great staff but there were a lot small issues: the refrigerator and tv were unplugged in my room, the WiFi was out during my stay, and the TVs in the workout facility did not work.

By on Jan 21, 2020

Review comment responded on Jan 22, 2020

Hello Mike, thank you for taking the time to provide your honest feedback. Our apologies for the issues you experienced during your stay. We have been going through a small upgrade which may be the cause for the inconveniences you endured. Our apologies again and we hope to welcome you back to Waltham for a much more pleasant stay.

5
Everyone

By on Nov 28, 2019

Review comment responded on Nov 29, 2019

Hello, thank you for taking the time to provide your positive feedback and we hope to welcome you back to Waltham soon.

5
Everyone

By on Nov 18, 2019

Review comment responded on Nov 21, 2019

Hello Kelvin, thank you for taking the time to provide your positive feedback and we hope to welcome you back to Waltham soon

2
Business Business

It's a rired property and needs refurbishing. It's not up to the standards of most Westins. Very disappointing.and won't stay there again.

By on Oct 25, 2019

Review comment responded on Oct 25, 2019

Hello, thank you for taking the time to provide your honest feedback. I apologize that the hotel did not meet your expectations. I have passed your message along to our Operations team in hopes to improve upon items that are feasible for the hotel. Thank you again for leaving your review and we hope to welcome you to the hotel in the not-too-distant future.

5
Partner Couples Family

Nice gym and pool area Good bar and breakfast Large rooms and comfortable beds

By on Oct 7, 2019

Review comment responded on Oct 8, 2019

Hi there, thank you so much for taking the time to share your feedback with us. We hope to host you again!

5
Everyone

Location is a bit of a drive from Boston probably the only downside. Otherwise, very clean, great amenities, and very helpful and nice staff. Ample parking.

By on Sep 28, 2019

Review comment responded on Oct 14, 2019

Thank you for taking the time to provide your positive feedback. We hope to host you again soon!

1
Business Business

I can’t reach them via phone. Their number is disconnected. They only sent part of my bill to me via email and I need the rest to complete my expense report. But I can’t reach anyone to help me at this Westin hotel in Waltham MA.

By on Aug 5, 2019

3
Partner Couples

Staff seemed as if it was an inconvenience for me to want to check in. Pool has a layer of caked build up around the inside edge that made my skin crawl think it might be time for a cleaning

By on Jul 16, 2019

The Westin Waltham-Boston

70 Third Avenue, Waltham, MA 02451
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