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Recent guest reviews

Nice hotel but staff is very inexperienced!

Our room was ok I feel that the westin should update their bathrooms….the hotel has been around for a long time and it shows, they are are clean though. Our tv kept freezing up and our our door did not shut unless you pulled it tight or slammed it from the inside. We are not complainers but we did and they reimbursed us one night. They are good at accommodating you. I would still stay there in the future.

It is a very well located hotel near the highway but quiet. Also wonderful shops and restaurants nearby. The room and bathroom are very clean, quiet and spacious.

Nice friendly folks

We enjoyed: spacious room, beautiful modern building. We did not enjoy: we paid an extra fee for what was described online as a "lake view"--it was actually a view of a highway and several big box stores. We appreciated the staff removing the charge from our bill at checkout.

Very Dated Hitel, I always saw this Hotel when first built , was the talk of the town. The hall carpets smell , old and worn. Also nothing was saud to me when i checked in that i would be charged for parking in the garage , should be free , not that busy. I happen to see the parking ticket machine in lobby , said $22 a day , i questioned it at the front desk, she said no , just $10 a night , I said i was never told. And no microwaves in the rooms, big negative . Good location, rooms where clean and it was quite . Pets stay free. I would stay again .

Pool too small

Great price

Convenient location. Shower made a loud noise when in use.

Clean hotel and was dog friendly. Decent area to travel into the city.

The Westin is a great hotel The Bistro restsurant within the hotel has outstanding service and yummy food

It is a nice place - easily the best in the area -- and has great staff but there were a lot small issues: the refrigerator and tv were unplugged in my room, the WiFi was out during my stay, and the TVs in the workout facility did not work.

It's a rired property and needs refurbishing. It's not up to the standards of most Westins. Very disappointing.and won't stay there again.

Nice gym and pool area Good bar and breakfast Large rooms and comfortable beds

Location is a bit of a drive from Boston probably the only downside. Otherwise, very clean, great amenities, and very helpful and nice staff. Ample parking.

Third Avenue Waltham MA

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Indoor pool
  • Health club

The Westin Waltham-Boston is located within a few miles (5 km) of Brandeis University and Boston Children's at Waltham. This 351-room, 4-star hotel has a restaurant along with conveniences like an indoor pool and a gym.


Dining

In addition to a restaurant that serves dinner, there's also a bar. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

TVs come with pay movies, and guests can stay connected with WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Coffee makers, free weekday newspapers, and safes are other standard amenities. Housekeeping is available once per stay.


Property features

At The Westin Waltham-Boston, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 15 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a business center, and express check-out.

Room options

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Premium Room, 2 Double Beds, Non Smoking, Lake View

2 Double Beds | Sleeps 4

Deluxe Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Premium Room, 1 King Bed, Non Smoking, Lake View

1 King Bed | Sleeps 3

Guest reviews for The Westin Waltham-Boston

Everyone (22) Couples (10) Family (9)
2
Family

Nice hotel but staff is very inexperienced!

By on Jul 10, 2022

Review comment responded on Jul 14, 2022

Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We truly appreciate your feedback as we are always looking for opportunities to improve. We hope to have the chance to welcome you back in the future for a more enjoyable stay.

3
Everyone

By , from Lexington on Mar 27, 2022

5
Everyone

By on Mar 21, 2022

3
Partner Couples

Our room was ok I feel that the westin should update their bathrooms….the hotel has been around for a long time and it shows, they are are clean though. Our tv kept freezing up and our our door did not shut unless you pulled it tight or slammed it from the inside. We are not complainers but we did and they reimbursed us one night. They are good at accommodating you. I would still stay there in the future.

By on Oct 26, 2021

Review comment responded on Oct 26, 2021

Thank you for taking the time to share your honest feedback. This level of detail is important for us so we know exactly how we can improve for future experiences. While we are delighted to have welcomed you as our guest, we are saddened to hear that we fell short in delivering the amazing experience guest have come to expect. We really appreciate the constructive criticism, and will constantly work towards meeting that expectation that we proudly set amongst all our guests. On a more positive note, we are glad to know that you enjoyed other aspects of your stay. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.

5
Family Partner Couples

It is a very well located hotel near the highway but quiet. Also wonderful shops and restaurants nearby. The room and bathroom are very clean, quiet and spacious.

By on Sep 5, 2021

Review comment responded on Sep 7, 2021

Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are happy our dedicated team took such good care of you during your stay! We look forward to welcoming you back to our hotel in the not-too-distant future.

5
Partner Couples

Nice friendly folks

By on Aug 29, 2021

Review comment responded on Aug 29, 2021

Thank you for your feedback!

5
Family

We enjoyed: spacious room, beautiful modern building. We did not enjoy: we paid an extra fee for what was described online as a "lake view"--it was actually a view of a highway and several big box stores. We appreciated the staff removing the charge from our bill at checkout.

By on Aug 27, 2021

Review comment responded on Aug 29, 2021

Thank you for your feedback!

3
Business Business

Very Dated Hitel, I always saw this Hotel when first built , was the talk of the town. The hall carpets smell , old and worn. Also nothing was saud to me when i checked in that i would be charged for parking in the garage , should be free , not that busy. I happen to see the parking ticket machine in lobby , said $22 a day , i questioned it at the front desk, she said no , just $10 a night , I said i was never told. And no microwaves in the rooms, big negative . Good location, rooms where clean and it was quite . Pets stay free. I would stay again .

By on Jul 20, 2021

Review comment responded on Jul 20, 2021

Thank you for your review. We are extremely disappointed that the service you received fell below both your expectations and our standards. All of your comments will be dealt with at a management level and relayed back to the hotel team. You deserve much better as a guest of our hotel, and we hope that you will give us another chance to show you the real, world-class experience upon which we’ve built our reputation.

4
Family

Pool too small

By on Jul 19, 2021

Review comment responded on Jul 19, 2021

Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We truly appreciate your feedback as we are always looking for opportunities to improve. We hope to have the chance to welcome you back in the future for a more enjoyable stay.

4
Partner Couples Business Business

Great price

By on Jul 14, 2021

Review comment responded on Jul 15, 2021

Thank you for staying with us!

The Westin Waltham-Boston

70 Third Avenue, Waltham, MA 02451
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