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Recent guest reviews

Nice hotel for the price I got. Close to a lot of things. Would stay here again

No blankets or pillows for second bed. Room smelled like spoiled milk had to change room hot water for shower was barely hot

No towels, no was cloths, no soap bathtub was clogged and filling up with water as you were getting washed. I had to bend a hanger and pull the hair out of the drain. Room right next to elevator noise all night long and was then woken up at 6:55 by house cleaning wanting to clean the room. No bottle water in the room and charge $2 for a small bottle at the check in office area.

The lady was so welcoming. Welcome us with a nice smile ,and help us with our needs.

Very helpful staff. Convenient parking, spacious rooms

Rooms were clean. Rooms poorly stocked. My reserved two bed suite was given away.

Property and room was fine. A $7.50 charge for parking? Seriously?

Very clean. Nice breakfast

The room was very warm. Unable to choose an option to run A/C. There was trash from previous guests under the TV stand. Fan in bathroom did not help much with condensation from the shower. Yellowish water drops were on the ceiling. Lobby & mezanine area were beautiful. Pool area was very nice. Staff was friendly.

I love this place, I really miss the breakfast and I think you could do a little better than what you are now offering. I mean really- restaurants are open all over the Boston Waltham area

Very nice room, pool and hot tub were very nice

Great staff. Nicole was great and very helpful, she had answers for every question about the hotel and the local area as well. The only thing I didn't like was the parking fees.

The breakfast was a little disappointing and both rooms were never cleaned. I suspect this is due to lack of staffing/Covid.

I liked the location of the hotel. The hotel could use a deep clean. I understand that due to Covid that the housecleaning would not be done during my 5 night stay. However, the shower had mold and it looked dirty upon arrival. Also the hotel could give more toilet paper and water bottles out given that they are not entiring the rooms.

The hotel has a modern look and a very interesting layout. I would go back. The only thing I didn't like was that the smell in the room, not a pleasant welcome when you enter, but eventually, you get used to it.

I have stayed at this property many times in the past, the rooms are spacious and the hotel amenities are excellent. I was never notified in advance this time that the Buffet breakfast was no longer available and there was a new $15 guest parking fee.

Property is well kept. Breakfast for 4 people were only 2 bagels, 3 apples and coffee, very disappointed

Having a one bedroom suite was great! Room was very clean & comfortable.

Ordered a king on orbitz website. Received 2 doubles. Didn’t have time to adjust the mistake.

Winter Street Waltham MA

Hotel highlights

  • Free continental breakfast
  • Onsite dining
  • 24-hour fitness center
  • 24-hour business center

Embassy Suites Boston Waltham is located within a few miles (5 km) of Brandeis University and Bentley College. This 275-room, 3.5-star hotel has free breakfast along with conveniences like a 24-hour gym and a 24-hour business center.


Dining

Free continental breakfast is served each morning from 7:00 AM to 10:00 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. For a nice break, mingle with other guests at the free daily manager's reception.


Rooms

All 275 rooms feature MP3 docks, microwaves, and refrigerators. 42-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Coffee makers, laptop-compatible safes, and ironing boards are other standard amenities. Housekeeping is available on request.


Property features

At Embassy Suites Boston Waltham, guests have access to a 24-hour gym, WiFi in public areas, and conference space. If you drive, self parking is USD 15 per night, and there's also a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a 24-hour business center, a free grocery shopping service, and express check-in.

Room options

Superior Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

1 King Bed | Sleeps 3

Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

2 Double Beds | Sleeps 5

Guest reviews for Embassy Suites Boston Waltham

Everyone (21) Couples (8) Family (29)
5
Everyone

Nice hotel for the price I got. Close to a lot of things. Would stay here again

By on Nov 23, 2021

Review comment responded on Nov 24, 2021

Thank you for staying with us!

2
Family

No blankets or pillows for second bed. Room smelled like spoiled milk had to change room hot water for shower was barely hot

By on Nov 14, 2021

Review comment responded on Nov 16, 2021

Thank you for the feedback

2
Family

No towels, no was cloths, no soap bathtub was clogged and filling up with water as you were getting washed. I had to bend a hanger and pull the hair out of the drain. Room right next to elevator noise all night long and was then woken up at 6:55 by house cleaning wanting to clean the room. No bottle water in the room and charge $2 for a small bottle at the check in office area.

By on Nov 13, 2021

Review comment responded on Nov 16, 2021

Thank you for the feedback

5
Partner Couples

The lady was so welcoming. Welcome us with a nice smile ,and help us with our needs.

By on Nov 1, 2021

Review comment responded on Nov 2, 2021

Thank you for the positive feedback!

4
Partner Couples

Very helpful staff. Convenient parking, spacious rooms

By on Oct 30, 2021

Review comment responded on Nov 2, 2021

Thank you for staying with us!

1
Friends

Rooms were clean. Rooms poorly stocked. My reserved two bed suite was given away.

By on Oct 11, 2021

Review comment responded on Oct 11, 2021

Thanks for the feedback

2
Everyone

Property and room was fine. A $7.50 charge for parking? Seriously?

By on Sep 20, 2021

Review comment responded on Sep 20, 2021

Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We truly appreciate your feedback as we are always looking for opportunities to improve. We hope to have the chance to welcome you back in the future for a more enjoyable stay.

5
Family

Very clean. Nice breakfast

By on Sep 19, 2021

Review comment responded on Sep 19, 2021

Thanks for staying with us!

4
Family

The room was very warm. Unable to choose an option to run A/C. There was trash from previous guests under the TV stand. Fan in bathroom did not help much with condensation from the shower. Yellowish water drops were on the ceiling. Lobby & mezanine area were beautiful. Pool area was very nice. Staff was friendly.

By on Sep 7, 2021

Review comment responded on Sep 7, 2021

We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback and criticisms will help us improve for your next visit. Thank you for your review, and we look forward to welcoming you back in the future!

5
Family

I love this place, I really miss the breakfast and I think you could do a little better than what you are now offering. I mean really- restaurants are open all over the Boston Waltham area

By on Sep 5, 2021

Review comment responded on Sep 7, 2021

Thank you for taking a moment to share your experience. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us! We appreciate your feedback immensely and we will take your comments under consideration as we continually work to improve our guest experience. Thank you for your review, and we look forward to welcoming you back in the future!

Embassy Suites Boston Waltham

550 Winter Street, Waltham, MA 02451
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