Everyone was lovely, the room was a little claustrophobic
Designed well, spacious, Beautiful, cleen, comfortable, peaceful
Comfortable atmosphere, comfortable room. Told our suite was ready but when we entered the room, it had not been cleaned No additional bedding in the room for pull out sofa. Had to call the front desk st 10 PM to get bedding.
The property was comfortable. The Club room wasn’t quite up to the standard of the rest of the hotel. The coffee machine was broken during my stay and the quality of the food was so so.
Would suggest that anyone with pet allergies or allergies to feather pillows, notify staff by phone in advance.
very Clean, helpful staff great room- xxooxxooxxoo
Great property. Generally wonderful staff. Housekeeping forgot different towels on different days. Kitchen was horrible. $55 for an inedible meal. After first night, we drove somewhere else.
Friendly staff. Restaurant was a bit expensive for the quality of the food.
I could not get my room cleaned, even after calling to request housekeeping. The hotel gives you a very confusing card regarding housekeeping. The card states that if you hang it on the door, housekeeping will not replace your used linens and towels with fresh ones. That's what the card states, but the hotel interprets it as meaning housekeeping won't come into your room and do any cleaning - won't make the bed, won't clean the sink or toilet or shower, etc. So, from now on, I'm no longer going to be mindful of the environment when I stay at a hotel. If I'm paying for the room, I want it cleaned!
I was upgraded to a Starwood Preferred Room which was very spacious, clean, and nicely appointed. The hotel has a comfortable bar and restaurant area, as well as a Starbuck’s Coffe Cafe.
clean, comfortable and affodable....just what we needed
We had one very nice desk person order an UBER for next morning at 6:00am and then called down for her to make it 5:45am. We were in the lobby waiting for our car to arrive well before 5:45. . New person at desk told us it was ordered for 6 and not changed. We asked him to check and make sure it would be here by then and all he did was look at his computer screen At 6:20 we had to beg him to get a car there or we would miss our flight. He FINALLY called the hotel manager at home and the manager ordered the car. We finally left the hotel just before 6:30. By then it seemed we would not get there in time. The driver hurried and we got to the gate as the last passengers to board. The desk person caused us enormous stress. I suggest the service be expanded to know how to get a car there promptly.
Hotel is shabby. Bed was too hard and pillows too soft. Water in shower took forever to heat up. Air con right next to bed, and woke my husband up every time it turned on. We stayed because it was convenient to my college reunion. Next time will look into airbnb instead. Breakfast buffet was quite good.
Junior suite had room for a family of 5 adults plus dog. Hotel was very accommodating for 13 pound fuzzy family member.
Sheraton Boston Needham Hotel places you within a 10-minute drive of popular sights such as Boston College and Wellesley College. This 247-room, 3.5-star hotel has an indoor pool along with a 24-hour fitness center and free in-room WiFi.
Enjoy a bite to eat at the hotel's café, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
All 247 air-conditioned rooms provide refrigerators, coffee makers, and free weekday newspapers. Guests can expect 50-inch TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include free bottled water, safes, and phones.
Guests staying at Sheraton Boston Needham Hotel enjoy an indoor pool, a 24-hour fitness center, and a spa tub. Self parking is available for USD 12 per day. The front desk is staffed 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a business center.
Everyone was lovely, the room was a little claustrophobic
Designed well, spacious, Beautiful, cleen, comfortable, peaceful
Thank you for staying with us we greatly appreciate it!
Comfortable atmosphere, comfortable room. Told our suite was ready but when we entered the room, it had not been cleaned No additional bedding in the room for pull out sofa. Had to call the front desk st 10 PM to get bedding.
Dear valued Guest thank you very much for your positive feedback!
The property was comfortable. The Club room wasn’t quite up to the standard of the rest of the hotel. The coffee machine was broken during my stay and the quality of the food was so so.
Dear valued Guest thank you very much for your positive feedback!
Would suggest that anyone with pet allergies or allergies to feather pillows, notify staff by phone in advance.
very Clean, helpful staff great room- xxooxxooxxoo
Thank you so much for staying with us! we appreciate your feedback.
Great property. Generally wonderful staff. Housekeeping forgot different towels on different days. Kitchen was horrible. $55 for an inedible meal. After first night, we drove somewhere else.
Dear valued guest thank you very much for your feedback.