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Recent guest reviews

Understanding that the building is under some updating everything was fine

We arrived after being up all night and the room we reserved was not correct. We reserved a king bed and were told we were nit guaranteed that when that is what we paid for. The front desk agent was rude and lied to us. We booked somewhere else

The pool heater was not working, the entire hotel smelled like marijuana, The staff was very on organized and not welcoming

Cleanliness of the room,pleasant staff,&coffee in the morning.

We didn’t feel safe to be honest. The suite was large, and the breakfast was good. The staff was friendly too. However, room smelled unclean, and heater smelled like was burning dust of a air filter that was never changed. Curtains had rips about 20 inches. Door to get into de room was half broken, even the staff could not open it easily.

After arriving six hours late due to a flight cancellation, we were just glad to still have a room. Unfortunately, we were placed in an extra large, wheelchair accessible room, which meant the bathroom and other furniture were spacious, but a little awkward. Not the hotel's fault, necessarily, but not ideal. With record heat in Boston, the AC made the room feel damp most of the time. Room service was excellent, and the front desk was very accommodating. We didn't eat the breakfast or use any of the amenities, so no comment. It's super easy to get from Logan Airport to "Peebudy" (it's not "Pea-Body," you out-of-town loser), and back again straight up Highway 1, but you can only access the hotel from one side of the road, so watch for it and the U-turn lane at the light. Local restaurants, shopping and gas stations close by. Area is well lit and safe. Hotel building is ok, but the property needs a good sprucing up.

Clean rooms, and the breakfast was delicious. Our check in and check out went very smoothly.

I booked 6 rooms for family this past weekend, to my surprise one of our rooms was infested with a rats' nest. Maybe the rooms should be inspected for pests before being sold an outrageous price per night. Anyways, I had to report the room contaminated, and was not given a refund since I booked through Orbitz. Orbitz provided me excellent customer and refunded me one room. I do not recommend nor will I make any future bookings at this location.

Breakfast at the restaurant was fantastic!!mmmmmmmmmmmmmmmmmmmm

Very friendly staff. Easy access to restaurants etc..

Need serious rentivation. Headboards torn up, elevator scary

Newbury St Peabody MA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Holiday Inn Hotel & Suites Boston - Peabody, an IHG Hotel places you within a 15-minute drive of popular attractions such as Witch House and Salem Witch Trials Memorial. This 183-room, 3-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.


Dining

Enjoy a bite to eat at Our Place, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service. Cooked-to-order breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

The 183 air-conditioned rooms feature kitchenettes. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers. Coffee makers, free local calls, and safes are other standard amenities.


Property features

Guests of Holiday Inn Hotel & Suites Boston - Peabody, an IHG Hotel have access to an indoor pool, a fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, Non Smoking

1 Double Bed | 1 Queen Bed | Sleeps 2

Room, Accessible, Non Smoking (Mobility)

1 Double Bed | 1 Queen Bed | Sleeps 2

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

1 Queen Bed | Sleeps 2

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Hotel & Suites Boston - Peabody, an IHG Hotel

Everyone (26) Business (1) Couples (6) Family (7)
5
Everyone

By on Jan 23, 2021

Review comment responded on Feb 2, 2021

Thank you for your feedback and review. We hope to welcome you back again soon!

1
Everyone

By on Nov 6, 2020

Review comment responded on Nov 6, 2020

Thank you for taking the time for submitting a review. We wish that feedback was given so we could improve for our future guests.

5
Everyone

By on Aug 20, 2020

Review comment responded on Aug 22, 2020

Thank you for your review. Hope to welcome you back again soon!

5
Everyone

By on Aug 8, 2020

Review comment responded on Aug 10, 2020

Thank you for the review. We hope to welcome you back again soon!

5
Everyone

By on Aug 6, 2020

Review comment responded on Aug 7, 2020

Thank you for your review. We are happy to hear that you enjoyed your stay, and hope to welcome you back again soon!

4
Business Business

Understanding that the building is under some updating everything was fine

By on Mar 10, 2020

Review comment responded on Mar 11, 2020

Thank you for your feedback. We hope to welcome you back again soon!

1
Partner Couples Family

We arrived after being up all night and the room we reserved was not correct. We reserved a king bed and were told we were nit guaranteed that when that is what we paid for. The front desk agent was rude and lied to us. We booked somewhere else

By on Dec 9, 2019

Review comment responded on Dec 9, 2019

Thank you for the feedback. To further investigate this we would need a confirmation number or name on the reservation to find out what happened to ensure this doesn't occur in the future.

1
Partner Couples Family

The pool heater was not working, the entire hotel smelled like marijuana, The staff was very on organized and not welcoming

By on Sep 10, 2019

Review comment responded on Sep 10, 2019

We are a non smoking hotel, although Massachusetts laws does not prohibit guests from smoking outside of the hotel. Our pool heater is working, and guests have been enjoying the pool. We did reimburse one night's room and tax for the misinformation given on the night of the 7th.

1
Everyone

By on Sep 10, 2019

Review comment responded on Sep 11, 2019

Thank you for taking the time to provide us with feedback..

5
Family Family

Cleanliness of the room,pleasant staff,&coffee in the morning.

By on Sep 2, 2019

Review comment responded on Sep 2, 2019

Thank you for taking time to provide us with feedback. I'm happy to hear that you enjoyed your stay. We hope to welcome you back again soon!

Holiday Inn Hotel & Suites Boston - Peabody, an IHG Hotel

1 Newbury St, Peabody, MA 01960
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