Had no issues, this was my second stay at this location while visiting Boston. This stay was as expected. Will be returning to this location in the future if I ever visit boston again.
I wish I could give this hotel a better rating because the employees were excellent. The front desk staff was friendly, respectful and efficient. The housekeepers and door person were also very helpful. The breakfast buffet was tasty. Unfortunately, my room had a couple of problems. There were fresh stains on the carpet when I checked in. The shower stall design makes it very easy to pinch your thumb in the sliding door. These drawbacks and the dim hallways made this hotel seem more low-end than I would have expected.
The place was very clean. For me, it was a little difficult finding it on a snowy night, but that may have been more of my issue.
Convenient location, but disappointed that the counter advertised as a bar isn’t and there really isn’t a restaurant.
The front desk was exceptional. I asked for a few things and they had them up to my room quickly.
Great place, looks brand new! Staff was friendly and professional. Convenient location.
Good location and great value. Easy access. See you again
When we arrived at the hotel we had no room. I had called the hotel the day prior to let them know I would be arriving late and asked if there would be any food available. When we arrived at the hotel after midnight we were told we have no room even though it was paid for. With 2 kids and 2 adults, this was a huge disaster.
No access other than main door. Everything else was ok
The shuttle was an issue. Refused to give us a shuttle at the time we requested
The separate sitting area in our room, very comfortable beds and bedding and the window opened.
I didnt like that i had a room reservation and they overbooked and told me they didnt have a bed tor me. Didnt get to the hotel they transferred me intil 4AM!
Had the most wonderful experience with check in from Sherry front desk receptionist. The only problem was the dresser door kept opening by itself. Other than that I enjoyed my stay especially the breakfast.
South Shore Plaza is a short stroll from Hyatt Place Boston/Braintree, and other popular attractions like Boston Children's Museum are within a 15-minute drive. This 3.5-star hotel welcomes guests with 204 rooms and conveniences like a 24-hour fitness center, free in-room WiFi, and free self parking. It's connected to a shopping center in central Braintree, 8.5 mi (13.6 km) from Franklin Park Zoo, and also 8.5 mi (13.6 km) from University of Massachusetts Boston.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. This hotel serves as home to a bar, along with a café that specializes in American cuisine. Get a pick-me-up at the coffee shop/café.
The 204 rooms have an array of amenities, including MP3 docks, refrigerators, and coffee makers. 42-inch flat-screen TVs come with satellite channels and first-run movies, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Free weekday newspapers, free local calls, and ironing boards are also available.
At Hyatt Place Boston/Braintree, guests have access to a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. There's free parking and a free area shuttle. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a computer station, free newspapers, and an ATM.
Had no issues, this was my second stay at this location while visiting Boston. This stay was as expected. Will be returning to this location in the future if I ever visit boston again.
Thank you for your feed back.
Thank you for your feed back.
I wish I could give this hotel a better rating because the employees were excellent. The front desk staff was friendly, respectful and efficient. The housekeepers and door person were also very helpful. The breakfast buffet was tasty. Unfortunately, my room had a couple of problems. There were fresh stains on the carpet when I checked in. The shower stall design makes it very easy to pinch your thumb in the sliding door. These drawbacks and the dim hallways made this hotel seem more low-end than I would have expected.
The place was very clean. For me, it was a little difficult finding it on a snowy night, but that may have been more of my issue.
Convenient location, but disappointed that the counter advertised as a bar isn’t and there really isn’t a restaurant.
The front desk was exceptional. I asked for a few things and they had them up to my room quickly.
Thank you for your feedback and for awarding us a perfect score.