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Hyatt Place Boston/Braintree

3.5 out of 5.0

Recent guest reviews

Very supportive staff, cozy, clean and comfortable room, very good location and complementary shuttle service to the nearest railway station

Very old run down dirty hotel but location is good as there are several restaurants and the mall all within walking distance.

Restaurants, movies and shops nearby. About a 30 minutes drive to downtown Boston. Fitness center equipment in need of repair. Several machines didn't have access to the TV mounted on them. Loose fitting seats etc. Breakfast was good, nice lobby and good service overall

Nice Hotel, however the outdoor pool was closed the entire time and the indoor pool had limited hours. We chose this hotel because it offered two pools and we were travelling with our grandchildren. I would recommend this hotel as long as swimming or relaxing in a pool was not a prerequisite.

My family occupied a room with two double beds. The room was on the narrow side. The single window had only a rolling shade, no drapery, so it felt institutionalized. The bathroom was yet smaller such that if one were using the commode, the door would be difficult to close. The sofa was a nice piece to have in the room. The staff tended to be rather formal, not quite friendly. Since there was no microwave in the room, when my children and I returned from an outing, we walked towards the breakfast area to look for the location of the lone microwave. A white haired employee loudly asked if she could help us. I felt a bit startled that she was bringing attention to us as though we were going to do something sinister or that we were not actual guests of the hotel. The breakfast was not to our liking. We stayed three nights. Breakfast items quality were on the poor side; tasteless turkey patties were served for two mornings and the middle day was a pork sausage that was edible. Needless to say, we were a bit disappointed. There were no individual condiment packages in terms of the ketchup or maple syrup so the large bottles were shared by all.

i booked hotel last sunday, but staff gave me key for roo. But it did not work, I need to call front desk 2-3 times for chance or re-key

Place is clean but pillows were awful and heater very noisy, not good for sleeping would not return

Friendly staff, quiet, comfortable room.... great for my short MA visit!

Very nice and clean, roomier than others I've been to. Great breakfast menu and amenities. Will definitely come back and recommend.

Not bad, would stay again. Oops! Please add a bit more to your review.

The hotel is in a convenient location and the staff were polite and nice. The hotel services are a bit limited, but there is a nice gym and a shopping mall and food stores nearby. Overall a good value.

It is very close to the airport shuttle and it provides free shuttle to to the airport shuttle. The facilities are great but the signs are not clear otherwise would have used a much more.. Definately I will use it next time. There are several great eateries around here.

The rooms were space and clean. The hotel is very conveniently located.

great location, very clean, friendly staff, not a complain!

Location is great but bathroom needs a lot of work to say the least. Staff was good in most cases

Great amenities and comfort. We would definitely return

The staff was friendly. I was with my wife and our little daughter. I went inside alone to check in. About 5 min later, my wife followed with our toddler. When my wife entered the lobby, they gave her this look as if to suggest "what are you doing here?". (She is Muslim and happens to wear a head scarf). I tried to address the situation and began talking to her. They realized that she was with me and they became normal. I noticed they have a lot of sports team that stay at the hotel. These teenagers are very noisy. They fight in their room. My recommendation is to stay away from their floor. The hotel is within walking distance to a great mall.

I loved the hotel link to the airport. The Logan Express is as good to door to door service as you can get.

The hotel was nice but the woman that checked me in was very rude to me. I'm not sure why because she was very pleasant to the couple she checking right before me. I didn't appreciate that at all.

Room options

Double Room, 2 Double Beds

Full 2 | Sleeps 4

Room, 1 King Bed (High Floor)

King 1 | Sleeps 4

Room, 2 Double Beds, Accessible, Bathtub

Full 2 | Sleeps 4

Room, 2 Double Beds (High Floor)

Full 2 | Sleeps 4

Guest reviews for Hyatt Place Boston/Braintree

Everyone (20) Couples (13) Business (9) Family (6) Other (3) Friends (1)
4

stay at hyatt place/braintree

Business Travelers

Very supportive staff, cozy, clean and comfortable room, very good location and complementary shuttle service to the nearest railway station

By , from Moscow, RF on Sep 9, 2017

1

old and run down

Everyone

Very old run down dirty hotel but location is good as there are several restaurants and the mall all within walking distance.

By , from nY on Aug 23, 2017

4

good location

Everyone

Restaurants, movies and shops nearby. About a 30 minutes drive to downtown Boston. Fitness center equipment in need of repair. Several machines didn't have access to the TV mounted on them. Loose fitting seats etc. Breakfast was good, nice lobby and good service overall

By on Aug 23, 2017

3

pools not open

Everyone

Nice Hotel, however the outdoor pool was closed the entire time and the indoor pool had limited hours. We chose this hotel because it offered two pools and we were travelling with our grandchildren. I would recommend this hotel as long as swimming or relaxing in a pool was not a prerequisite.

By on Jul 5, 2017

3

mehh stay

Everyone

My family occupied a room with two double beds. The room was on the narrow side. The single window had only a rolling shade, no drapery, so it felt institutionalized. The bathroom was yet smaller such that if one were using the commode, the door would be difficult to close. The sofa was a nice piece to have in the room. The staff tended to be rather formal, not quite friendly. Since there was no microwave in the room, when my children and I returned from an outing, we walked towards the breakfast area to look for the location of the lone microwave. A white haired employee loudly asked if she could help us. I felt a bit startled that she was bringing attention to us as though we were going to do something sinister or that we were not actual guests of the hotel. The breakfast was not to our liking. We stayed three nights. Breakfast items quality were on the poor side; tasteless turkey patties were served for two mornings and the middle day was a pork sausage that was edible. Needless to say, we were a bit disappointed. There were no individual condiment packages in terms of the ketchup or maple syrup so the large bottles were shared by all.

By , from New York on Apr 14, 2017

5

key pad

Everyone

i booked hotel last sunday, but staff gave me key for roo. But it did not work, I need to call front desk 2-3 times for chance or re-key

By on Mar 1, 2017

3

clean but noisy

Everyone

Place is clean but pillows were awful and heater very noisy, not good for sleeping would not return

By on Feb 24, 2017

5

easy on/off access to highway

Everyone

Friendly staff, quiet, comfortable room.... great for my short MA visit!

By on Feb 9, 2017

5

nice hotel

Everyone

Very nice and clean, roomier than others I've been to. Great breakfast menu and amenities. Will definitely come back and recommend.

By , from MA on Jan 30, 2017

4
Everyone

Not bad, would stay again. Oops! Please add a bit more to your review.

By on Dec 27, 2016