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Recent guest reviews

Beautiful surroundings, clean. Im my opinion its the best hotel in the area. I loved the Restaurant food, staff, servers and cooks. Yes sat at the kitchen table because i forgot to make reservations and got to eat and watch the chefs cook not only our food but everyone else's, just awesome. Very clean !!! Our room was impressive very clean and smelled clean. I am definitely staying there again. Thank you Hilton Hotel

Friendly staff, comfortable room, nice restaurant.

We stay here 4 times a year because our sons attend Tufts University which is 10 minutes away. It is the perfect location. Great facility, staff.

Great customer service...............................

This property had interesting and attractive architecture as well as good facilities. The restaurant had an interesting and stimulating menu and the pool was reasonably large. The indoor balconies were an interesting concept. Soundproofing could have been better. We stayed for a long weekend that happened to coincide with an extended wedding party in the third floor ballroom. Each night the floor was shaking with the bass until midnight. The TVs were very high quality but had legacy remotes that made it impossible to access key features of the TVs such as screen mirroring, which prevented us from watching Netflix, Amazon, etc. on the large screen. We observed some deferred maintenance issues such as darkened grout in the bathroom, but nothing that impacted the quality of our stay. Overall a good experience, but with some room for improvement.

Staff was fantastic! Hotel was nice. But very loud and we had to change rooms because if a pipe leak and then our second room had AC issues that we were to tired to deal with because we were leaving the next morning. No complimentary breakfast and all food offered at hotel was outrageously expensive. But I say again, staff was wonderful.

The hotel has 4 elevators and only one was working the whole time I was there. (4 days). The A/C in my room was not working properly and when I complained I was told an engineer would be up. (NOT). I left hotel around 9am the following morning and when I arrived back at 5pm my room was not serviced nor was the A/C repaired. The hotel agreed to move my room (very inconvenient) and the room I got was facing the lobby. (all balcony rooms face the inside of hotel). You could here music and loud talking till almost 12 in the morning.If you are planning to visit the city of Boston I would not recommend this hotel. I would stay closer to the city.

The property is very pleasing to the eye however, their priorities are around event management and the other streams of income they get. Their guest are secondary and hence can be compromised when it comes to parking, staff engagement, other aspects of housekeeping. For our 4 night-stay, there was an initial day and a half, the rooms were not cleaned at all which was very disappointing.

We stayed at this hotel for four nights and our room was cleaned but not vacuumed. The shower drain was not clean. Staff were not friendly at all. Our key did not work ..so we asked the front desk to re-code the key but she questioned us. She said that we did not turn the nob in the right direction and it turned out that she had to re-code the key again. I don't usually complain...but we did not have a pleasant stay at all.

Close to the city, very clean, nice atmosphere, comfy bed

The staff at the restaurant breakfast was so slow. The rooms have little flaws like a lightbulb not working, and closet door broken. The manager of the front desk or whatever was not helpful or sympathetic at all. I stayed at the hotel three times and one time I couldnt make it for my reservation so I called to cancel literally 30minutes after reserving the room and they were just like no. My parents changed their minds and stayed at the hospital, so i wanted to cancel. But no, the staff was not lenient nor sympathetic. I wouldn't stay here ever again

Love the service and the Spanish restaurant! There’s even fruit in the gym...

Great pool. Clean environment. Excelllent balconies overlooking the pool, modern bar, state of the art restaurant. Just overall a very welcoming hotel.

Space-age hotel land outside Boston. It is a self contained hotel with atrium, pool, gym, restaurant, bar, and billiards. Staff was very nice!

From the exterior one would never imagine the quality of the property. Apon entering a whole world of eye candy begins to unviel.

Forbes Rd. Woburn MA

Hotel highlights

  • Free parking
  • Onsite dining
  • Indoor pool
  • 24-hour fitness center

Hilton Boston/Woburn places you 6.5 mi (10.5 km) from Burlington Mall and 10 mi (16.1 km) from Bunker Hill Monument. This 3.5-star hotel welcomes guests with 344 rooms and conveniences like an indoor pool, a 24-hour fitness center, and free self parking.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 10 AM.


Rooms

All 344 rooms feature refrigerators, coffee makers, and free weekday newspapers. LCD TVs come with satellite channels and pay movies, and guests can stay connected with WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Free local calls, laptop-compatible safes, and ironing boards are also available.


Property features

Guests staying at Hilton Boston/Woburn enjoy an indoor pool, a 24-hour fitness center, and WiFi in public areas. You can take advantage of free parking, along with a free train station shuttle. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 2 Queen Beds, Executive Level

2 Queen Beds | Sleeps 4

Executive Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds | Sleeps 4

Executive Room, 1 King Bed, Business Lounge Access

1 King Bed | Sleeps 2

Guest reviews for Hilton Boston/Woburn

Everyone (22) Couples (7) Family (8)
5
Partner Couples

Beautiful surroundings, clean. Im my opinion its the best hotel in the area. I loved the Restaurant food, staff, servers and cooks. Yes sat at the kitchen table because i forgot to make reservations and got to eat and watch the chefs cook not only our food but everyone else's, just awesome. Very clean !!! Our room was impressive very clean and smelled clean. I am definitely staying there again. Thank you Hilton Hotel

By on Jan 28, 2020

Review comment responded on Jan 30, 2020

Reading your wonderful review for the Hilton Boston/Woburn Hotel has been the highlight of my day, and I want to thank you for taking the time to share your thoughts. We're thrilled that our exceptional dining, beautiful property, and relaxing accommodations exceeded your expectations, and we are already looking forward to welcoming you back for another memorable getaway!

5
Partner Couples

Friendly staff, comfortable room, nice restaurant.

By on Oct 29, 2019

Review comment responded on Oct 30, 2019

it's wonderful to hear that you enjoyed your recent stay at the Hilton Boston/Woburn Hotel and that our delicious dining, helpful service, and relaxing accommodations offered you a five-star experience. Please visit us again soon!

5
Family

We stay here 4 times a year because our sons attend Tufts University which is 10 minutes away. It is the perfect location. Great facility, staff.

By on Oct 19, 2019

Review comment responded on Oct 21, 2019

We're honored to be chosen as your home-away-from-home while visiting your sons, and your five-star rating thrills us. Thank you for the fantastic review and we look forward to welcoming you back to the Hilton Boston/Woburn Hotel soon!

5
Everyone

Great customer service...............................

By on Oct 18, 2019

Review comment responded on Nov 21, 2019

Our staff will be elated to hear your feedback. Thank you for the five4-star rating and we hope to serve you again soon at the Hilton Boston/Woburn Hotel!

5
Everyone

By on Sep 13, 2019

Review comment responded on Sep 13, 2019

Thank you for sharing your perfect score, and we hope it won't be long before we have the pleasure of welcoming you back!

4
Partner Couples

This property had interesting and attractive architecture as well as good facilities. The restaurant had an interesting and stimulating menu and the pool was reasonably large. The indoor balconies were an interesting concept. Soundproofing could have been better. We stayed for a long weekend that happened to coincide with an extended wedding party in the third floor ballroom. Each night the floor was shaking with the bass until midnight. The TVs were very high quality but had legacy remotes that made it impossible to access key features of the TVs such as screen mirroring, which prevented us from watching Netflix, Amazon, etc. on the large screen. We observed some deferred maintenance issues such as darkened grout in the bathroom, but nothing that impacted the quality of our stay. Overall a good experience, but with some room for improvement.

By on Sep 2, 2019

Review comment responded on Sep 4, 2019

Thank you for taking the time to share your helpful feedback from your stay at the Hilton Boston/Woburn Hotel. While it's terrific to hear that our beautiful property and delicious dining pleased you, I regret that other aspects failed to meet your expectations. We will discuss your comments as a team to see where improvements can be made and we hope you'll allow us another chance soon to earn that fifth star!

3
Family Partner Couples Family

Staff was fantastic! Hotel was nice. But very loud and we had to change rooms because if a pipe leak and then our second room had AC issues that we were to tired to deal with because we were leaving the next morning. No complimentary breakfast and all food offered at hotel was outrageously expensive. But I say again, staff was wonderful.

By on Aug 6, 2019

Review comment responded on Aug 7, 2019

While we're absolutely thrilled by your enthusiastic praise for our exceptional team and beautiful property, I regret that other concerns kept you from the five-star stay we aim for. We appreciate your feedback about the dining value and hope you give us another chance to offer you an improved visit!

5
Everyone

By on Aug 3, 2019

Review comment responded on Aug 5, 2019

Earning five-stars from you has made our day, thank you! It would be a pleasure to welcome you back.

3
Partner Couples Family

The hotel has 4 elevators and only one was working the whole time I was there. (4 days). The A/C in my room was not working properly and when I complained I was told an engineer would be up. (NOT). I left hotel around 9am the following morning and when I arrived back at 5pm my room was not serviced nor was the A/C repaired. The hotel agreed to move my room (very inconvenient) and the room I got was facing the lobby. (all balcony rooms face the inside of hotel). You could here music and loud talking till almost 12 in the morning.If you are planning to visit the city of Boston I would not recommend this hotel. I would stay closer to the city.

By on Jul 25, 2019

Review comment responded on Jul 26, 2019

We are sorry to hear your stay was not the extraordinary experience you expected and we sincerely apologize that we fell short of our usual high standards. Your feedback is appreciated and we will be sure to review it to make sure this does not happen again. It is our hope that you will reconsider staying with us in the future, and provide us another opportunity to regain your confidence.

3
Family

The property is very pleasing to the eye however, their priorities are around event management and the other streams of income they get. Their guest are secondary and hence can be compromised when it comes to parking, staff engagement, other aspects of housekeeping. For our 4 night-stay, there was an initial day and a half, the rooms were not cleaned at all which was very disappointing.

By on Jul 24, 2019

Review comment responded on Jul 25, 2019

While it's lovely to hear that our beautiful facility impressed you, I regret that your experience wasn't reflective of our high service standards. We aim to offer every guest a five-star stay and we hope you'll give us another chance to dazzle you with our warm hospitality!

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