Property was so disappointing. Bed spread was covered in mold, bugs in cabinets, dirty windows and just smell in rooms. Very upset and displeased
The evening hostess was exuberantly welcoming and helpful.
Clean, friendly, andngreat breakfast. This property does feel a little like an extended stay with at least some families living on property and pets around, so business travels should keep that in mind when booking if wanting a more professional vibe.
Very clean and quite place to stay
Wonderful staff! The property could use new carpet had paint.
Room was clean and very spacious. Full kitchen was nice to have. Comfortable bed and seating area. Very nice property and enjoyed our stay!
We were basically there to sleep and eat breakfast so it fine for that. Did not use any amenities except the fire pit and that was nice.
Was told the pool was supposed to be open the pool was closed the room smelled like mold was not as classy as I thought it would be being a Hyatt and then when checked out a day early he was told I was not gonna get a refund for my day early leaving because I pre-paid very disappointed
Room wasn’t ready on time. Pool was not clean, was full of algae and hazardous to swim in.
The location is perfect. Many restaurants and shopping within a mile. Pool and outdoors relaxation areas wonderful.
Everything was smooth and clean. The suites are spacious and extremely comfortable. Pricing was also great. Would stay again easily.
I enjoyed the comfort of the room and space. I wish there was an indoor pool.
The hotel suite was laid out well. The kitchenette had everything we needed to prepare our own meals, including a dishwasher. There was not really anything I would change about the suite.
Located within a mile (2 km) of Lahey Hospital & Medical Center, HYATT house Boston/Burlington is within 2 miles (3 km) of Burlington Mall. This 150-room, 3-star aparthotel welcomes guests with free breakfast, a 24-hour gym, and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Each apartment features a kitchen and space to spread out with a sitting area. Guests can expect to find 55-inch flat-screen TV with cable channels and a DVD player, along with free WiFi and wired Internet. The pillowtop bed provides a full night's sleep and the bathroom offers hair dryers. Other standard amenities include a coffee maker, a safe, and a phone.
Guests of HYATT house Boston/Burlington enjoy a 24-hour gym, free WiFi in public areas, and conference space. If you drive, self parking is USD 10 per day, and there's also a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.
Property was so disappointing. Bed spread was covered in mold, bugs in cabinets, dirty windows and just smell in rooms. Very upset and displeased
Thank you for the excellent rating, Martin!Our goal is to go above and beyond to ensure our guests have a memorable experience at Hyatt House Boston Burlington! We look forward to hosting you again soon.
The evening hostess was exuberantly welcoming and helpful.
Thank you for sharing this wonderful review, Maria!We are very pleased to hear that you had an enjoyable experience at Hyatt House Boston Burlington! We appreciate your praise for our team; they work very hard to ensure every guest feels right at home. We are delighted you felt welcomed and valued during your time with us!We'd love to share another positive experience with you in the future!
Thank you for the 4-star rating, Nisha!We are delighted to see that you had a wonderful time at Hyatt House Boston Burlington. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!
Clean, friendly, andngreat breakfast. This property does feel a little like an extended stay with at least some families living on property and pets around, so business travels should keep that in mind when booking if wanting a more professional vibe.
Thanks for the 4/5 review, Kenneth!We're thrilled to hear that you had a great experience at Hyatt House Boston Burlington! It's wonderful that you loved our team and clean accommodations, along with our breakfast offerings! We'd love to have you back again soon to share an even more positive experience with you.
Very clean and quite place to stay
Thank you for the great review, Tyler! We're pleased to hear that you enjoyed your stay at Hyatt House Boston Burlington. It's wonderful to know that our peaceful environment and clean accommodations left a lasting impression. We truly appreciate you taking the time to share your thoughts with us. We look forward to hosting you again the next time you're in town!
Wonderful staff! The property could use new carpet had paint.
Thank you for taking the time to share your 4/5 review with us, Kristin. We're thrilled to hear you had such an enjoyable experience with us. We care about the comfort and satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to the appropriate members of our team so that we may improve moving forward. We're looking forward to sharing a more enjoyable experience with you soon. Thank you again!
We appreciate you taking the time to leave us this feedback, Gregory.We regret that you had such difficulty during your time with us. We strive to offer quality service and comfort for our guests and it's unfortunate your room wasn't cleaned to the high standards we aspire to provide. We'll be sure to address your feedback with our team moving forward.We do hope you allow us to host you again soon so we can share a more positive experience with you.